Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



3 posts

Wannabe Geek


Topic # 139152 29-Jan-2014 14:50 Send private message

Best 2 out of 3.
How long after I terminate my current services with telecom do I get to attach the current email account to a dialup account so I can continue to use it?
Online chat via your site says the email is dead and gone with the initial termination of services and to keep it I would need to switch to dialup prior to termination.
Your call centre says I have 30 days after termination to do it before it is lost and gone forever.

Create new topic
BDFL
47930 posts

Uber Geek
+1 received by user: 3540

Administrator
Trusted
Geekzone
Subscriber

  Reply # 976757 29-Jan-2014 15:31 Send private message

Hello... You realise this site is not affiliated with any telco, and Telecom staff may or may not help here on their own time?

If you want the email account then I suggest you call the help desk and get it done as soon as possible.






3 posts

Wannabe Geek


  Reply # 976767 29-Jan-2014 15:42 Send private message

Yes I know this, I have not changed provider yet as I am looking for clarification on this, either from staff themselves who I have seen use this board or other users who have been through the process.

2 posts

Wannabe Geek
+1 received by user: 2


  Reply # 977112 30-Jan-2014 09:56 2 people support this post Send private message

Put simply, if you contact Telecom and request the @xtra.co.nz be changed to the correct plan you need, then it wont be disconnected. These dial up plans and costs vary pending which services you are retainingso best check first.
However if you dont contact Telecom and have churned, you may find the service(s) disconnected within 30 days as they wont know what you intend to do.
My advice, get it sorted with all companies to insure you have all your services set up as you intend,  as this will avoid assumptions being made by anyone.  

Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Forms of government for New Zealand
Created by charsleysa, last reply by sir1963 on 19-Apr-2014 20:52 (108 replies)
Pages... 6 7 8


MH370 - Call for Search & Rescue Help
Created by DS248, last reply by Sideface on 17-Apr-2014 17:28 (735 replies)
Pages... 47 48 49


galaxy s4 now on 4.4.2
Created by nzrock, last reply by Yabanize on 19-Apr-2014 21:59 (56 replies)
Pages... 2 3 4


Naked Broadband, who's made the switch.
Created by Presso, last reply by Dratsab on 19-Apr-2014 23:57 (17 replies)
Pages... 2


why does the tax payer have to pay for the prince and princess' 6 star holiday?
Created by joker97, last reply by Geektastic on 17-Apr-2014 15:49 (67 replies)
Pages... 3 4 5


Paywave unauthorised transaction
Created by Ford, last reply by NonprayingMantis on 19-Apr-2014 22:06 (15 replies)

Whats the best wife friendly media centre?
Created by amorpeth, last reply by jonolynn on 19-Apr-2014 20:20 (14 replies)

Snap suffering Trans-Tasman congestion 18/04?
Created by Lias, last reply by NonprayingMantis on 19-Apr-2014 00:05 (26 replies)
Pages... 2



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.