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Geek
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  Reply # 1099868 1-Aug-2014 09:45 One person supports this post Send private message

Wow mobile carriers are an emotive subject, aren't they? 

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  Reply # 1099901 1-Aug-2014 10:47 One person supports this post Send private message

The additional minutes and data is nice (thanks Telecom!), but the rounding up to the nearest minute will possibly nullify any gain for those who do usually use all allocated minutes each month. I've had a hunt to confirm current plans are rounded to the nearest second after the initial minute, but have only been able to find business terms and conditions that actually mentions it. I did find this though, which shows per second rounding after the first minute

From what we can see so far I wouldn't call these NEW plans, just amendments to the old plans. 

If there are to be NEW plans, I would like to see calls to Australian landlines and mobiles included in the plan minutes, and also better roaming offers/options (like the $5 a day from Vodafone to use your plan as normal whilst roaming). Of course roll-over minutes and data would be great, but not holding my breath on that. 

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  Reply # 1099904 1-Aug-2014 10:50 Send private message

BigHammer: The additional minutes and data is nice (thanks Telecom!), but the rounding up to the nearest minute will possibly nullify any gain for those who do usually use all allocated minutes each month. I've had a hunt to confirm current plans are rounded to the nearest second after the initial minute, but have only been able to find business terms and conditions that actually mentions it. I did find this though, which shows per second rounding after the first minute

From what we can see so far I wouldn't call these NEW plans, just amendments to the old plans. 

If there are to be NEW plans, I would like to see calls to Australian landlines and mobiles included in the plan minutes, and also better roaming offers/options (like the $5 a day from Vodafone to use your plan as normal whilst roaming). Of course roll-over minutes and data would be great, but not holding my breath on that. 
Thank you sir, please do keep asking telecom for roll over minutes, they base all their pricing on customer feedback, so they do listen, just need enough people asking for it, I have noticed an increase of telecom customers asking for roll over, not so much with Vodafone customers. 

8BitGirl in a HD World
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  Reply # 1099913 1-Aug-2014 11:07 Send private message

Quibbler:  Vodafone still give us the bare minimum of minutes also i.e you are doing the same thing with minutes as you do data! 


Yes. Just because something is infinite does not mean it's free.




Less blunt than johnr but probably not much. ^LS on Twitter & Facebook. Queen of the Mods on http://community.vodafone.co.nz. Come say 'Hi' :)


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  Reply # 1099962 1-Aug-2014 12:21 Send private message

Demeter:
l43a2: why is it that they know we want data they add the least of that possible and add pointless crap like minutes?


Because data is a finite resource, minutes/texts are not.


What a load of $%&#

Texts and minutes are finite, its just usage of these is less so than data.  If all of your customers increased there text and voice calls by 70% tommorow would vodafone cope?

As a side not If you had to choose a resource in mobile that was most lucrative at the moment out of the three including casual rates which do you think it would be??

8BitGirl in a HD World
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  Reply # 1099981 1-Aug-2014 12:57 Send private message

itxtme:
What a load of $%&#

Texts and minutes are finite, its just usage of these is less so than data.  If all of your customers increased there text and voice calls by 70% tommorow would vodafone cope?

As a side not If you had to choose a resource in mobile that was most lucrative at the moment out of the three including casual rates which do you think it would be??


I'm not sure what I said to offend you, but there's no need to be so rude. Your scenario is also unrealistic.




Less blunt than johnr but probably not much. ^LS on Twitter & Facebook. Queen of the Mods on http://community.vodafone.co.nz. Come say 'Hi' :)


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  Reply # 1099985 1-Aug-2014 13:02 One person supports this post Send private message

It wasnt my intention to offend you, I am just calling you out on your response which I think is incorrect.  Your the professional in the industry so tell me if I am wrong.  Absolutely unrealistic, but proof that the resources for text and voice are also infinite.

You didnt answer my question as to which you think is the most lucrative including additional casual rates for providers, Calls, txt or data?  This is what I believe is having the biggest bearing on the slow changes of all of the telcos in offering more data.

Again I apologize if the use of $%&# offended you, it was genuinely not my intention.

8BitGirl in a HD World
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  Reply # 1099987 1-Aug-2014 13:05 Send private message

itxtme: It wasnt my intention to offend you, I am just calling you out on your response which I think is incorrect.  Your the professional in the industry so tell me if I am wrong.  Absolutely unrealistic, but proof that the resources for text and voice are also infinite.

You didnt answer my question as to which you think is the most lucrative including additional casual rates for providers, Calls, txt or data?  This is what I believe is having the biggest bearing on the slow changes of all of the telcos in offering more data.

Again I apologize if the use of $%&# offended you, it was genuinely not my intention.


With the advent of VOIP services that make voice and text messages less desirable than historically, the answer is rather obviously data. Constant data use places a much bigger load on a mobile network than sporadic texts/calls. Carriers have to make money to pay for the network somehow.




Less blunt than johnr but probably not much. ^LS on Twitter & Facebook. Queen of the Mods on http://community.vodafone.co.nz. Come say 'Hi' :)


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Uber Geek
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  Reply # 1099997 1-Aug-2014 13:30 One person supports this post Send private message

Yep exactly what I thought.  Whats interesting about this though is the ability of providers around the world to offer significantly more data per dollar than NZ telcos, which again is why in my opinion all 3 telcos* are using the new uptake of data as their cash cow.

Take a look over the ditch at your sister company and for $50 you get 3GB (phone plan + calls txts etc) and yet on your own $99 plan you get only 1.5GB.  Now I know people are going to talk about scales of economies etc.etc.  but this same thing was going on with voice 3 years ago, and magically the ability of telcos to offer more and more minutes increased markedly.   I just dont truly believe any of the telcos margins on data are truly indicative of the fair cost of providing it, they are pricing it at a premium.


*2degrees lesser so with their Inzone data packages

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Ultimate Geek
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  Reply # 1099999 1-Aug-2014 13:37 Send private message

Demeter:
Quibbler:  Vodafone still give us the bare minimum of minutes also i.e you are doing the same thing with minutes as you do data! 


Yes. Just because something is infinite does not mean it's free.


supply and demand suggests otherwise....



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Ultimate Geek
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  Reply # 1100003 1-Aug-2014 13:45 One person supports this post Send private message

Demeter:
itxtme:
What a load of $%&#

Texts and minutes are finite, its just usage of these is less so than data.  If all of your customers increased there text and voice calls by 70% tommorow would vodafone cope?

As a side not If you had to choose a resource in mobile that was most lucrative at the moment out of the three including casual rates which do you think it would be??


I'm not sure what I said to offend you, but there's no need to be so rude. Your scenario is also unrealistic.


Is it though? I imagine if Auckland suffered a major event, your voice/SMS traffic could treble instantly. We now know from experience that the networks don't handle this well.

8BitGirl in a HD World
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  Reply # 1100035 1-Aug-2014 14:19 Send private message

itxtme: Yep exactly what I thought.  Whats interesting about this though is the ability of providers around the world to offer significantly more data per dollar than NZ telcos, which again is why in my opinion all 3 telcos* are using the new uptake of data as their cash cow.


Consider the population densities per square kilometer of countries overseas in relation to New Zealand. Consider how many more prospective customers there are available to each network carrier, how much per customer it costs the carrier to do a network roll-out and the subsequent return on investment those customers offer and then do some basic math. I'm sure the answer will become apparent eventually.

andrewNZ: Is it though? I imagine if Auckland suffered a major event, your voice/SMS traffic could treble instantly. We now know from experience that the networks don't handle this well.


Disaster recovery situations are hardly indicative of normal network traffic so I am not sure I see the relevance. Anyway, I'm sorry I've dragged this thread off-topic. Back to Telecom's new plans.

Edited for clarity.





Less blunt than johnr but probably not much. ^LS on Twitter & Facebook. Queen of the Mods on http://community.vodafone.co.nz. Come say 'Hi' :)


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Master Geek
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  Reply # 1100036 1-Aug-2014 14:22 Send private message

itxtme: Yep exactly what I thought.  Whats interesting about this though is the ability of providers around the world to offer significantly more data per dollar than NZ telcos, which again is why in my opinion all 3 telcos* are using the new uptake of data as their cash cow.

Take a look over the ditch at your sister company and for $50 you get 3GB (phone plan + calls txts etc) and yet on your own $99 plan you get only 1.5GB.  Now I know people are going to talk about scales of economies etc.etc.  but this same thing was going on with voice 3 years ago, and magically the ability of telcos to offer more and more minutes increased markedly.   I just dont truly believe any of the telcos margins on data are truly indicative of the fair cost of providing it, they are pricing it at a premium.


*2degrees lesser so with their Inzone data packages


Yes thank you, please get stuck it with your arguments, the telcos do listen, I think people don't speak up enough so we pay more, but the more people complain the better things will get price wise. 

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  Reply # 1100067 1-Aug-2014 14:52 Send private message

Demeter:

Consider the population densities per square kilometer of countries overseas in relation to New Zealand. Consider how many more prospective customers there are available to each network carrier, how much per customer it costs the carrier to do a network roll-out and the subsequent return on investment those customers offer and then do some basic math. I'm sure the answer will become apparent eventually.



So you can hand on heart say that the profit margin on data is not higher than that of calling and texting? 

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Master Geek
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  Reply # 1100070 1-Aug-2014 14:56 Send private message

itxtme:
Demeter:

Consider the population densities per square kilometer of countries overseas in relation to New Zealand. Consider how many more prospective customers there are available to each network carrier, how much per customer it costs the carrier to do a network roll-out and the subsequent return on investment those customers offer and then do some basic math. I'm sure the answer will become apparent eventually.



So you can hand on heart say that the profit margin on data is not higher than that of calling and texting? 


I would have thought it would be calling, they give way less minutes on prepay then they do data 

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