Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




961 posts

Ultimate Geek
+1 received by user: 189


Topic # 209161 15-Mar-2017 12:53 Send private message quote this post

Since spark so often dont update the xtra status page, lets post up outages here

 

Just so we can see if its a xtra issue, not our own device

 

Not a topic aimed at bitching or complaints
just FYI if your email isnt working check here in case other have the same issue at the time


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2


961 posts

Ultimate Geek
+1 received by user: 189


  Reply # 1736834 15-Mar-2017 12:57 Send private message quote this post

15March

around lunchtime , couldnt connect to server (imap)
+ incoming email delays

 

this on 2 separate a/c's , 2 different devices : pop & imap


655 posts

Ultimate Geek
+1 received by user: 363

Trusted
Subscriber

  Reply # 1736847 15-Mar-2017 13:19 8 people support this post Send private message quote this post

Stop using an ISP provided email address!

 

Linux




961 posts

Ultimate Geek
+1 received by user: 189


  Reply # 1739954 15-Mar-2017 16:59 2 people support this post Send private message quote this post

Linux:

 

Stop using an ISP provided email address!

 

 

oh how predictable. any other gems .
Dont take wooden nickels ? look both ways before crossing the road  ?
smile

I started this topic for the benefit of those using xtra , and those with clients using xtra.
Xtra@ is now separate from Spark, hosted by another company . As are other email providers . Once its (finally) sorted out & moved
it shouldnt be any worse than some webhost based email or other freeware emails

 

dont use a search engine provided email address perhaps
happy days


655 posts

Ultimate Geek
+1 received by user: 363

Trusted
Subscriber

  Reply # 1739964 15-Mar-2017 17:33 Send private message quote this post

Xtra is not separate from Spark for a start

Linux

1730 posts

Uber Geek
+1 received by user: 118


  Reply # 1739973 15-Mar-2017 18:29 Send private message quote this post

Technology behind the new Spark email platform:

 

Spark’s new email service is built by SMX using their SMX3 cloud integration platform. SMX integrates a host of email security and third party email messaging applications. A key third party component is the Open-Xchange App Suite solution - a globally recognised product which is used by major companies including Virgin Media, Comcast and Orange.

 


7548 posts

Uber Geek
+1 received by user: 1013

Trusted

  Reply # 1739990 15-Mar-2017 19:39 Send private message quote this post

Linux:

 

Stop using an ISP provided email address!

 

Linux

 

 

It's a Yahoo address, like Hotmail, Gmail, etc. What if Xtra had Gmail or MS serving the nail? Same?Its no different. Although when I have seen Gmail issues they get little press.


7548 posts

Uber Geek
+1 received by user: 1013

Trusted

  Reply # 1739992 15-Mar-2017 19:42 Send private message quote this post

Linux: Xtra is not separate from Spark for a start

Linux

 

For email providing services, yes it is. For many, hosted by Yahoo, for future many, hosted by SMX, a business class, NZ based, email provider.

 

When Xtra was hosted by Telecom. that was circa Aug 17 2007


7548 posts

Uber Geek
+1 received by user: 1013

Trusted

  Reply # 1739993 15-Mar-2017 19:44 Send private message quote this post

Since Xtra went to be hosted by Yahoo, I use webmail on a laptop. I found the UI clean, unlike the two others that are busy, like a 1970's wallpaper. I think once since 2007 there were issues that affected me. 




961 posts

Ultimate Geek
+1 received by user: 189


  Reply # 1740448 16-Mar-2017 19:15 Send private message quote this post

Back on topic smile

 

Down again 7pm Thursday


'That VDSL Cat'
5624 posts

Uber Geek
+1 received by user: 1021

Trusted
Subscriber

  Reply # 1740522 16-Mar-2017 21:17 Send private message quote this post

before i'm tagged in here, just a quick FYI, I'm not currently on the floor in any capacity that covers xtra mail, so i have no idea about up to date issues with it.

 

 

 

I will point out, outages are quite often limited to certain sections of the base, not everyone goes on the same server afterall..





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




961 posts

Ultimate Geek
+1 received by user: 189


  Reply # 1742647 17-Mar-2017 11:39 Send private message quote this post

hio77:

 

I will point out, outages are quite often limited to certain sections of the base, not everyone goes on the same server afterall..

 

 

sure , but when 2 , 3 or 4 separate email a/c's I know of all have issues at the same time.......

I only started this thread as the Spark status page is worthless . We need SOMEWHERE with some up to date outage info .
If I get a ph call from my customers with email issues, or Im setting up a new Outlook install & cant connect , then it would be nice to just check the Spark
status page . But no, its a waste of time .

 

 


JNA

21 posts

Geek
+1 received by user: 4


  Reply # 1742791 17-Mar-2017 14:59 Send private message quote this post

Funny how now (as in yesterday), the Yahoo email data breach (What? Only one?) hit the mainstream NZ news ... so no real repercussions for the multiple email data breaches but Verizon did get a nice discount on buying Yahoo Inc.

 

IMHO, Yahoo Inc should have paid Verizon to buy them.

 

I trust that SMX have their systems in order and are mindful of Yahoo's performance as some sort of minimal standard to achieve?


'That VDSL Cat'
5624 posts

Uber Geek
+1 received by user: 1021

Trusted
Subscriber

  Reply # 1743042 17-Mar-2017 21:33 Send private message quote this post

SMX preform well on the SBM platform, i fully expect xtra once completely migrated will replicate this stability.

 

 

 

That is not to say faults dont happen, they do. but they are fixed pretty damn fast when its just SMX handling things.

 

Seeing some of the backend stuff that goes on with yahoos support team, i can understand why the xtra issues often are a struggle to resolve quickly..





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


7548 posts

Uber Geek
+1 received by user: 1013

Trusted

  Reply # 1743056 17-Mar-2017 21:45 One person supports this post Send private message quote this post

I feel that let the migration happen, thats not an easy task, let 6 months go by, then see how it goes. The past is the past, that cannot be re written, the current is a migration, not easy, the future is what matters. Note to self, do NOT paste this in the Trump thread!


694 posts

Ultimate Geek
+1 received by user: 134


  Reply # 1743125 18-Mar-2017 00:16 Send private message quote this post

Hopefully the migration doesn't stretch out to 6 months... initial advice on the Xtramail site said they planned to be finishing up by the end of this month but I can't see that happening right now.

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Amazon prices in US$






Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:






Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.