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Forums › Vodafone New Zealand, TelstraClear and ihug › Retrieving Old Text Messages from Vodafone


4 posts

Wannabe Geek
Topic # 10021 31-Oct-2006 11:24 Send private message

Hi there

Does anyone know whether or not Vodafone archive old text messages on their system.  I now each text message goes through the mesage centre but I wonder how long they stay there after delivery.

I need to retrieve some old messages from 2001.  Have asked Vodafone but there turnaround for answers is approx 5 -7 working days.


Cheers
KTBELA

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13326 posts

Uber Geek

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  Reply # 50404 31-Oct-2006 11:28 Send private message

LOL forget about  it

No way!!




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz



4 posts

Wannabe Geek
  Reply # 50423 31-Oct-2006 12:44 Send private message

OK Thanks

I needed it for a court case and that has answered my question. 

I had read about the US courts issuing court orders to retrieve old messages from mobile phone providers through their sms archives, and this was done successfully - I thought it might be possible here too.

Thank you Smile

149 posts

Master Geek
  Reply # 50425 31-Oct-2006 12:56 Send private message

New Zeland operator must retain this information for up to 7 years , just for the reason you need it for,   can not remember when it was going to be inforce , so they might not have info going back to 2001

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  Reply # 50430 31-Oct-2006 13:08 Send private message

Billing info not contect cellman




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz

149 posts

Master Geek
  Reply # 50436 31-Oct-2006 13:40 Send private message

I just talked to the SMS team in TNZ and they are keeping content, but i do not know what voda do



4 posts

Wannabe Geek
  Reply # 50445 31-Oct-2006 13:57 Send private message

Thanks for checking that out.  I think perhaps I may be out of luck going back as far as 2001.



4 posts

Wannabe Geek
  Reply # 50615 1-Nov-2006 11:54 Send private message

Heard back from Vodafone fraud department,  the only keep messages for 24 hours.  The volume is just too great to keep them for any longer

10 posts

Wannabe Geek
  Reply # 50709 1-Nov-2006 21:20 Send private message

I would of thought that they would of have had to get the messages for any court cases like described.

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  Reply # 50710 1-Nov-2006 21:37 Send private message

TCNZ keep content for up to 30 days max as I understand




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz

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