Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40
7124 posts

Uber Geek
+1 received by user: 840

Trusted
Subscriber

  Reply # 644950 22-Jun-2012 22:05 Send private message

nakedmolerat:
networkn:
nakedmolerat:
greven: Do you think this glut of new customers will affect Snap's service?  I might give it another month before switching to make sure they have enough international bandwidth & if I ever need to call them, I won't be on hold for an hour.


dont worry about Snap. they have huge bandwith especially after working hours


Except for the 6+ Months of Youtube buffering issues they have not made a serious effort to solve!


sorry, are you sure about this?

Posted 13th June

RalphFromSnap: Hey guys, 

Bad news and good news, we discovered a problem, but it should be resolved now. 

Please let us know if you continue to have issues! 

Cheers.


Yes, I am sure. 

55 posts

Master Geek


  Reply # 644960 22-Jun-2012 22:18 Send private message

networkn:
nakedmolerat:
networkn:
nakedmolerat:
greven: Do you think this glut of new customers will affect Snap's service?  I might give it another month before switching to make sure they have enough international bandwidth & if I ever need to call them, I won't be on hold for an hour.


dont worry about Snap. they have huge bandwith especially after working hours


Except for the 6+ Months of Youtube buffering issues they have not made a serious effort to solve!


sorry, are you sure about this?

Posted 13th June

RalphFromSnap: Hey guys, 

Bad news and good news, we discovered a problem, but it should be resolved now. 

Please let us know if you continue to have issues! 

Cheers.


Yes, I am sure. 


are you with snap? or vodafone?

7124 posts

Uber Geek
+1 received by user: 840

Trusted
Subscriber

  Reply # 644961 22-Jun-2012 22:18 Send private message

nakedmolerat:
networkn:
nakedmolerat: Vodafone:
$67 for 60GB (discount since I am on a smart plan)
double data $97 for 120GB

when I join vodafone, I did not realize that the speed will be slowed down after the cap. i am so used to paying extra after reaching the cap when I was on TCL cable and maxnet.



So you are saying you didn't read the plan details correctly and this somehow VF's fault?




what is wrong with you? where exactly did I say VF is at fault??? why do you even reply in this thread.


I apologize if I misread what you wrote, but to me it looked like you were not happy with VF because your speed drops when you reach your cap, something clearly outlined in the plan. 

7124 posts

Uber Geek
+1 received by user: 840

Trusted
Subscriber

  Reply # 644963 22-Jun-2012 22:23 Send private message




Is that a threat? I have only implied you are friendly towards VF.  Also from the email:


Great news. As of 13 June 2012, your broadband allowance has been permanently increased from 60GB to 80GB per month at no extra charge! This means you can do more of what you love online - browse the web, watch more TV on demand, stream music, podcasts, blogs and more. With all this extra data, you now have the freedom to go wherever your fingers take you.

Best of all, you don't have to do anything to get it.

This upgrade will be automatically applied to your plan, so just sit back and enjoy the extra value on us! 

Data and Value all in one. That is my point right there.



It was certainly not a threat, and if it came across that way I apologize. It felt to me you were implying bias and when I am only here to provide a little balance to some of the extreme comments made by others here it felt a little unfair.

From the email above I am not sure how that supports your statement that VF has said Data per $ is the most important thing.


7124 posts

Uber Geek
+1 received by user: 840

Trusted
Subscriber

  Reply # 644965 22-Jun-2012 22:26 Send private message

are you with snap? or vodafone?


I am with VF for my business Internet, and Unleash at home, but for some reason my youtube comes from Snap's cache servers, and I still have many instances even as recently as a week ago, ~6 months after the first people started discussing the issue here and in other forums, where my youtube videos buffer at dialup speeds, despite having a 70Mbit VDSL connection.

DS9

255 posts

Ultimate Geek


  Reply # 644966 22-Jun-2012 22:35 Send private message

networkn:


Is that a threat? I have only implied you are friendly towards VF.  Also from the email:


Great news. As of 13 June 2012, your broadband allowance has been permanently increased from 60GB to 80GB per month at no extra charge! This means you can do more of what you love online - browse the web, watch more TV on demand, stream music, podcasts, blogs and more. With all this extra data, you now have the freedom to go wherever your fingers take you.

Best of all, you don't have to do anything to get it.

This upgrade will be automatically applied to your plan, so just sit back and enjoy the extra value on us! 

Data and Value all in one. That is my point right there.



It was certainly not a threat, and if it came across that way I apologize. It felt to me you were implying bias and when I am only here to provide a little balance to some of the extreme comments made by others here it felt a little unfair.

From the email above I am not sure how that supports your statement that VF has said Data per $ is the most important thing.



From telecom web page: link here http://www.telecom.co.nz/whatsnew/moredata/

During May, we'll be increasing the data allowance on most of our Total Home packages at no additional cost. So if you're a Total Home customer, you can soon start doing more of what you love online and you won't pay any more for your increased data allowance.

Data and Value again.



759 posts

Ultimate Geek
+1 received by user: 98

Subscriber

  Reply # 644968 22-Jun-2012 22:48 Send private message

DS9:

From telecom web page: link here http://www.telecom.co.nz/whatsnew/moredata/

During May, we'll be increasing the data allowance on most of our Total Home packages at no additional cost. So if you're a Total Home customer, you can soon start doing more of what you love online and you won't pay any more for your increased data allowance.

Data and Value again.


I disagree that Vodafone has been going down the data/$ is the only thing that matters track. In fact I think they have been consistent across their mobile and fixed line products in trying to get away from this model. They have been looking to bundle services and provide points of difference rather than just bigger data caps and more minutes.

Their key points of difference have been the NZ Best Mate offering, the naked discount with a mobile plan and the sky bundle. I think for 90%-95% of users these are of more use than more data as most users don't get close to maxing out their data blocks.

I think it's a really strong strategy to grow market share as it provides things that "average" families want, like the ability to call all the mobiles in the family for free or call Nana out of town for nix.

My problem is that I am one of the users who use all their data and I'm a naked BB customer who doesn't use sky. If you are a naked BB customer then I believe you're going to be more data cap focused. My wife's a stay at home mum whos' Netflix/Hulu+ habit ain't getting satisfied by 120GB/month.

DS9

255 posts

Ultimate Geek


  Reply # 644969 22-Jun-2012 22:58 Send private message

I have Ultimate + SkyHDi, I pay for quickflix/Netflix and watch only free hulu and BBC iplayer, also other means of getting shows. I have 2 kids who have discovered the internet for games and VOD and I would count us as a normal family, I work in an environment of about 80 people aged between 21 - 50 and almost everyone is the same as me. alot are on VF due to my recommendation for being value for money. Now though they are behind the curve, they are supposed to be the competition to Telecom not the other way around.

I have been with iHug/Vodafone almost since I arrived in NZ 10 years ago This last 2 weeks is the first time I have felt under valued as a customer.

7124 posts

Uber Geek
+1 received by user: 840

Trusted
Subscriber

  Reply # 644973 22-Jun-2012 23:04 Send private message

DS9: I have Ultimate + SkyHDi, I pay for quickflix/Netflix and watch only free hulu and BBC iplayer, also other means of getting shows. I have 2 kids who have discovered the internet for games and VOD and I would count us as a normal family, I work in an environment of about 80 people aged between 21 - 50 and almost everyone is the same as me. alot are on VF due to my recommendation for being value for money. Now though they are behind the curve, they are supposed to be the competition to Telecom not the other way around.


Your logic doesn't track quite right.. 

You recommended it as value for money, they are still getting the same value for money, except now they get more than they were getting, for no more cost, so it's improved. 

If SOME of the other providers hadn't increased their data caps, you would still be recommending VF, but because they aren't matching Telecom and Snap, you are going to stop recommending them? 

Anyway I can't see anyone changing your mind, and VF won't be changing their offering any time soon, so I guess you need to make your own decisions.

DS9

255 posts

Ultimate Geek


  Reply # 644976 22-Jun-2012 23:10 Send private message

networkn:
DS9: I have Ultimate + SkyHDi, I pay for quickflix/Netflix and watch only free hulu and BBC iplayer, also other means of getting shows. I have 2 kids who have discovered the internet for games and VOD and I would count us as a normal family, I work in an environment of about 80 people aged between 21 - 50 and almost everyone is the same as me. alot are on VF due to my recommendation for being value for money. Now though they are behind the curve, they are supposed to be the competition to Telecom not the other way around.


Your logic doesn't track quite right.. 

You recommended it as value for money, they are still getting the same value for money, except now they get more than they were getting, for no more cost, so it's improved. 

If SOME of the other providers hadn't increased their data caps, you would still be recommending VF, but because they aren't matching Telecom and Snap, you are going to stop recommending them? 

Anyway I can't see anyone changing your mind, and VF won't be changing their offering any time soon, so I guess you need to make your own decisions.


Your seem to argue my case for me, yes up to May this year VF was very much value for money. Then the competition moved (120GB+ with no additional cost) so VF became no longer value for money, John R was on here telling us all that we should wait and see VF's offerings and we did, they are still not value for money in my mind. how does that not "track quite right"?



759 posts

Ultimate Geek
+1 received by user: 98

Subscriber

  Reply # 644979 22-Jun-2012 23:19 Send private message

DS9: I have Ultimate + SkyHDi, I pay for quickflix/Netflix and watch only free hulu and BBC iplayer, also other means of getting shows. I have 2 kids who have discovered the internet for games and VOD and I would count us as a normal family, I work in an environment of about 80 people aged between 21 - 50 and almost everyone is the same as me. alot are on VF due to my recommendation for being value for money. Now though they are behind the curve, they are supposed to be the competition to Telecom not the other way around.


I wouldn't class your usage as typical - Netflix/Quickflix/hulu/iPlayer is not typical usage in NZ. I would suggest mentioning that type of usage to most people gets a blank stare. Youtube/VOD obviously is another story.

Aside from that if you compare the offerings from Vodafone to the Telecom total home phone offerings I think it's pretty clear that the Vodafone offerings have similar or better value.

e.g. Total Home Starter $75 for 3GB vs Ideal Pack: $75 for 40GB & Sky discount

Total Home Lite (which Telecom says is their most popular offering) $85 for 30GB and 1 favourite Telecom only number vs Choice Pack: $85/$95 40GB, 5 Best Mates on any network and Sky Discount

Total Home: $105 for 40GB, unlimited national calling and capped calling to Telecom mobiles vs Mega Pack: $95/$105 for 80GB, 5 Best Mates and Sky Discount.

The problem is Telecom has an offering at $105/120GB or $125/160GB where Vodafone has no offering. When you compare apples with apples Vodafone are good value, it's just Telecom is also selling oranges.

The tier 2 ISPs I wouldn't compare to be honest, I came back from Orcon to Vodafone and got much better speeds and more consistent service. I just wish they'd sought out the top end of their offering.

55 posts

Master Geek


  Reply # 645165 23-Jun-2012 16:32 Send private message

i can't even post at the vf forums, so frustrating, this is it for me.
unlimited naked at slingshot for $90



759 posts

Ultimate Geek
+1 received by user: 98

Subscriber

  Reply # 645168 23-Jun-2012 16:40 Send private message

princesscam: i can't even post at the vf forums, so frustrating, this is it for me.
unlimited naked at slingshot for $90


Good luck, I think you'll need it...

55 posts

Master Geek


  Reply # 645169 23-Jun-2012 16:46 Send private message

Handle9:
princesscam: i can't even post at the vf forums, so frustrating, this is it for me.
unlimited naked at slingshot for $90


Good luck, I think you'll need it...


what is that suppose to mean? is slingshot lacking?



759 posts

Ultimate Geek
+1 received by user: 98

Subscriber

  Reply # 645171 23-Jun-2012 16:50 Send private message

princesscam:
Handle9:
princesscam: i can't even post at the vf forums, so frustrating, this is it for me.
unlimited naked at slingshot for $90


Good luck, I think you'll need it...


what is that suppose to mean? is slingshot lacking?


Your mileage may vary but I'd never go back to them. We went from slingshot to Vodafone at my last house and got a consistent 3-4Mb increase of speed in the evening. They were reselling Vodafone at that stage so it was purely backhaul.

I've heard varying reports since as above YMMV.

1 | ... | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Windows 10 announced, as well as developer preview
Created by macuser, last reply by JimmyH on 1-Oct-2014 19:44 (46 replies)
Pages... 2 3 4


Moment of Truth?
Created by BarTender, last reply by JimmyC on 29-Sep-2014 09:16 (441 replies)
Pages... 28 29 30


Can i have 2 ISP's at home?
Created by ReckITT, last reply by Lazarui on 30-Sep-2014 18:15 (49 replies)
Pages... 2 3 4


Why is your nickname what it is, what are the origins of it?
Created by Presso, last reply by hsvhel on 1-Oct-2014 11:52 (89 replies)
Pages... 4 5 6


What time will the Apple Store online be selling the iPhone 6?
Created by scotiwis, last reply by zipstacrack on 1-Oct-2014 20:31 (106 replies)
Pages... 6 7 8


iPhone 6 From Spark - Order Dates and Pricing?
Created by Otagolad, last reply by mahdibassam on 1-Oct-2014 17:03 (348 replies)
Pages... 22 23 24


Easiest way to have iPhone warranty service
Created by JoshWright, last reply by nitrotech on 30-Sep-2014 21:37 (15 replies)

Passwords and pesky teenagers
Created by martyyn, last reply by DaveDog on 1-Oct-2014 12:28 (26 replies)
Pages... 2



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.