In the meantime, I can do some preliminary checks. If possible, please PM me either your broadband login user-id or Vodafone customer number. Please also include the name of the model router you are experiencing this issue with and what steps you are currently taking to restore services (ie. rebooting router, applying static DNS, etc)
Thanks for your patience folks - I am working with a team of people on this issue and would appreciate as much techie feedback as we can get so we can get to the bottom of this.