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Topic # 102877 24-May-2012 21:59 Send private message

Hi guys,

Anyone else notice that they haven't received many text messages today?
This evening I got told off by my partner for not replying to a message I did not receive, strange. Two hours later I get a message from a customer of mine, she's been messaging me all day apparently, not a sausage from her to my phone though, except the latest angry one.
Strange thing is I have been getting messages from other people, both Vodafone and Telecom.

I rang the service desk and logged a call, the lady sent me two messages from her system, I got one.
Very strange

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Vodafone NZ

  Reply # 630124 25-May-2012 04:47 Send private message

Basic fault checking 101 try your SIM in another handset




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Reply # 630340 25-May-2012 13:30 Send private message

404 not found!

sorry after reading the "101"




In any moment of decision, the best thing you can do is the right thing, the next best thing is the wrong thing, and the worst thing you can do is nothing.

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Reply # 630354 25-May-2012 13:50 Send private message

CADMAX: 404 not found!

sorry after reading the "101"


lol





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  Reply # 630712 26-May-2012 13:35 Send private message

Experiencing this in Marlborough yesterday and today. Tried calling help desk several times from mobile and landline and disappeared into a black hole every time.   

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  Reply # 630783 26-May-2012 17:39 Send private message

nutbugs: Experiencing this in Marlborough yesterday and today. Tried calling help desk several times from mobile and landline and disappeared into a black hole every time. ??


IVR issue going on right now getting worked on

Please call with examples time / date / A party / B party take note of the ticket number and please don't replace the SIM thinking it's a SIM card issue

or email me john (dot) reader (at) vodafone (dot) com and I will look at the examples business hours next week

John




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  Reply # 631116 27-May-2012 18:30 Send private message

Thanks John - and thanks for taking the time to answer my concerns here.

Looks like it was a handset issue as I am sure they often are! :)
Regardless - all working well now after trying the sim in a couple of other handsets and factory defaults.


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