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Topic # 102877 24-May-2012 21:59 Send private message

Hi guys,

Anyone else notice that they haven't received many text messages today?
This evening I got told off by my partner for not replying to a message I did not receive, strange. Two hours later I get a message from a customer of mine, she's been messaging me all day apparently, not a sausage from her to my phone though, except the latest angry one.
Strange thing is I have been getting messages from other people, both Vodafone and Telecom.

I rang the service desk and logged a call, the lady sent me two messages from her system, I got one.
Very strange

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  Reply # 630124 25-May-2012 04:47 Send private message

Basic fault checking 101 try your SIM in another handset




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Reply # 630340 25-May-2012 13:30 Send private message

404 not found!

sorry after reading the "101"




<a href="http://www.lakeflyit.co.nz">lakeflyit

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Reply # 630354 25-May-2012 13:50 Send private message

CADMAX: 404 not found!

sorry after reading the "101"


lol





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  Reply # 630712 26-May-2012 13:35 Send private message

Experiencing this in Marlborough yesterday and today. Tried calling help desk several times from mobile and landline and disappeared into a black hole every time.   

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  Reply # 630783 26-May-2012 17:39 Send private message

nutbugs: Experiencing this in Marlborough yesterday and today. Tried calling help desk several times from mobile and landline and disappeared into a black hole every time. ??


IVR issue going on right now getting worked on

Please call with examples time / date / A party / B party take note of the ticket number and please don't replace the SIM thinking it's a SIM card issue

or email me john (dot) reader (at) vodafone (dot) com and I will look at the examples business hours next week

John




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  Reply # 631116 27-May-2012 18:30 Send private message

Thanks John - and thanks for taking the time to answer my concerns here.

Looks like it was a handset issue as I am sure they often are! :)
Regardless - all working well now after trying the sim in a couple of other handsets and factory defaults.


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