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Topic # 102879 24-May-2012 22:39 Send private message

I will enable roaming on my on-account voda mobile.

It would be nice to transfer funds while overseas.

Are Netcode messages from ASB expected to receive ok?

Netcode aside - If I do not turn on the mobile the whole time I am away will txts and so on be stored until I return?

What is the maximum time a txt will live on the servers until it is deleted without being delivered?

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  Reply # 630103 24-May-2012 22:44 Send private message

Other questions. Just reading the Standard plan - it is very clear that receiving txt is not charged for at all. No problems there.

The Traveller plan description is less clear. It does not specify a charge for receiving but it does not specifically state receiving is free.

http://www.vodafone.co.nz/roaming/which-roaming-plan.jsp#/#traveller

Can anyone clarify that?

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  Reply # 630106 24-May-2012 22:55 Send private message

All incoming SMS are not charged unless they are a premium SMS and these would be charged the same like you are still in NZ

I have used ASB netcode when roaming

SMS are stored for 72 hours and then expire




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  Reply # 630117 25-May-2012 00:30 Send private message

Just to expand a tiny bit, a standard text message doesn't use data so you'll receive it regardless of whether you have roaming switched on or not, and regardless of what plan you are on.




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  Reply # 630123 25-May-2012 04:45 Send private message

corksta: Just to expand a tiny bit, a standard text message doesn't use data so you'll receive it regardless of whether you have roaming switched on or not, and regardless of what plan you are on.


Not correct you need roaming active to attach to a foreign carrier to get incoming SMS




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  Reply # 630135 25-May-2012 08:04 Send private message

johnr: All incoming SMS are not charged unless they are a premium SMS and these would be charged the same like you are still in NZ

I have used ASB netcode when roaming

SMS are stored for 72 hours and then expire


Thank you, johnr.

Corksta, maybe you had the prepay roaming experience. Prepay roaming is enabled by default.

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  Reply # 630139 25-May-2012 08:25 Send private message

Camel roaming




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  Reply # 630277 25-May-2012 12:02 Send private message

Called voda to check my roaming status. They say I'm on an updated smart plan and roaming for that is enabled by default. Nice.

I was initially on hold for a bit long - but it is Friday just before lunch.

So damn good to talk to an NZ based helpdesk. It must be cutting call handling time by nearly half.

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  Reply # 630286 25-May-2012 12:24 Send private message

All Vodafone NZ support staff on 777 , 888 and fixed line staff and tech support are 100% NZ based here in Auckland over 3 sites

John




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