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189 posts

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Topic # 102920 25-May-2012 13:42 Send private message

Hoping John might have answers on this one...

We have a corporate account and one of our users had casual data and decided he wanted a data plan so I added the 100MB bundle.

Before adding the bundle, he was getting speeds of around 400kbit.

After adding the bundle he complained that data was unusable, I've assumed it was coverage/his handset.

This morning we did some testing:

VF Speedtest was giving results of 100kbit (handset had 3G, not GPRS, unusable for VPN back to office though)

I called 888 and removed the data plan (back to casual data).

VF Speedtest went back up to 350-400kbit.

The handset being used is a Nokia 3710, which I believe is a plain UMTS (not HSDPA) hence not getting faster than that with the data plan removed.

How do I explain the speed difference though?

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  Reply # 630353 25-May-2012 13:48 Send private message

Adding a data bundle could not impact on speed, As data usage is rated after the event for Postpay

Release 99 WCDMA is MAX 384k DL so could not get 400k






189 posts

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  Reply # 630356 25-May-2012 13:56 Send private message

The speed test is in Mbit so 384k would probably show as 0.4Mbit.

Is there any bandwidth pooling based on plan within the VF network and/or would casual data fall under a separate pool?

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  Reply # 630782 26-May-2012 17:34 Send private message

bender: The speed test is in Mbit so 384k would probably show as 0.4Mbit.

Is there any bandwidth pooling based on plan within the VF network and/or would casual data fall under a separate pool?


Def not its one pool

How easy is this to replicate?




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