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Topic # 105315 2-Jul-2012 13:06 Send private message

Anybody else having this problem when loggin into www.vodafone.co.nz

The Android app is also not working ...

Strange. I'm unable to topup





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BDFL
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  Reply # 649529 2-Jul-2012 13:09 Send private message

The obvious question needs to be asked since you haven't mention... You haven't moved this number to another provider, have you?







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  Reply # 649531 2-Jul-2012 13:09 Send private message

freitasm: The obvious question needs to be asked since you haven't mention... You haven't moved this number to another provider, have you?



LOL should have mentioned.

But No. Have not moved number at all. thats why I'm confused




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  Reply # 649544 2-Jul-2012 13:12 Send private message

Email me if you like and I can take a quick look john (dot) reader (at) vodafone (dom) com

John




Systems Engineer Vodafone NZ

https://community.vodafone.co.nz/



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  Reply # 649550 2-Jul-2012 13:24 Send private message

Seems to be working again...

Just logged in .. must have been a once off. Thanks for the help





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  Reply # 649551 2-Jul-2012 13:25 Send private message

I plugged the cables back in :P




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  Reply # 649556 2-Jul-2012 13:34 Send private message

johnr: I plugged the cables back in :P


Thanks lol




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  Reply # 658818 20-Jul-2012 06:21 Send private message

I am having this same problem. I have talked to Vodafone for about an hour the other night and after re setting my online account I am still getting this message.

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  Reply # 658822 20-Jul-2012 06:39 Send private message

shaz88: I am having this same problem. I have talked to Vodafone for about an hour the other night and after re setting my online account I am still getting this message.


I can sort it when I get to work PM some details

John




Systems Engineer Vodafone NZ

https://community.vodafone.co.nz/

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  Reply # 659045 20-Jul-2012 13:10 Send private message

The issue has now been sorted, Thanks to some much appreciated help.

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