Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

Mez



1 post

Wannabe Geek


Topic # 105526 5-Jul-2012 22:36 Send private message

So I topped up my prepaid mobile phone via [Westpac phonebanking] and accidentally typed in $200 instead of my usual $20. I contacted Vodafone straight away and told them that it was an error and that I want to be refunded $180 as I do not need $200 credit,  they said that I am not able to get a refund until 7 working days. Im in a bit of dilemma here, as I am moving to Australia in less than 7working days, but do not mind waiting 7 working days as I am just going to leave my card with my mother. Has anyone ever been in a similar situation where they have needed to request a refund from vodafone, and was it an successful refund?, as in, there was no delay in receiving the refund etc. I just fear that I might not get my refund on time, or at all for that matter.

Create new topic
13325 posts

Uber Geek

Trusted
Vodafone NZ
Subscriber

  Reply # 651571 5-Jul-2012 22:43 Send private message

The refund back to the CC should be straight fwd I would request it Monday any issues flick me a PM here on Geekzone with some details

It can only be refunded to the card it came off

John




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz

Create new topic



Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Fecked up religious people strike again :-(
Created by Mark, last reply by freitasm on 25-May-2013 08:44 (85 replies)
Pages... 4 5 6


Cannabis is illegal yet we have really strong 'legal highs' ?
Created by qwerty7, last reply by freitasm on 23-May-2013 23:20 (74 replies)
Pages... 3 4 5


Xbox One
Created by DjShadow, last reply by Kingy on 24-May-2013 13:48 (68 replies)
Pages... 3 4 5


A new project coming to Geekzone
Created by freitasm, last reply by l43a2 on 24-May-2013 23:02 (342 replies)
Pages... 21 22 23


Troublesome transition to VDSL
Created by oseiler, last reply by michaelmurfy on 24-May-2013 13:57 (18 replies)
Pages... 2


HTC One (2013) owners' discussion
Created by Dingbatt, last reply by Finch on 25-May-2013 10:19 (1565 replies)
Pages... 103 104 105


Monolithic Cement Sheet cladding mid 80s house - "leaky home" or not?
Created by joker97, last reply by mattwnz on 24-May-2013 23:46 (15 replies)

Warning - Users with Tenda ADSL modem
Created by Psi, last reply by Psi on 24-May-2013 22:01 (44 replies)
Pages... 2 3



Geekzone Jobs »
Most recent NZ jobs in technology:

Security Analyst
Posted 25-May-2013 09:28

Java Developer
Posted 25-May-2013 09:28

Senior IT Business Analyst
Posted 25-May-2013 09:28

Systems Engineer
Posted 25-May-2013 09:28

Organisational Change Analyst
Posted 24-May-2013 19:28

Dedicated Java Developer/ Technical lead
Posted 24-May-2013 18:28

Account Manager - IT/Telco
Posted 24-May-2013 18:28


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.