Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




1 post

Wannabe Geek


Topic # 105551 6-Jul-2012 15:50 Send private message

So I have a new Samsung s3 - purchased from vodafone online store, and working perfectly fine after having activated the sim. I had upgraded from a Sharp gx15!

Now, the issue is that all Australian numbers appear to be blocked from sending me a text. They receive my texts just fine but when they reply, or even do a new SMS to me they get the message along the lines of "Non functional number, service provider blocked" 

I find this odd as in two particular cases below.

1) A mate who's recently moved to Australia got an Australian SIM so I've never had that number in my phone before.

Mate texts me, for the first time with his new number, text comes through perfectly fine from Australia.
I reply to my mate, he receives text fine from NZ.
Mate goes to reply, text won't send, "non functional number, service provider blocked"

2) My sister continually is unable to text me on her telstra plan. In frustration she got a prepay Virgin Mobile sim for the sole purpose of texting me as it was quite urgent.

The first text comes through fine, I reply.
Sis goes to reply to my text, and ruh roh... "non functional number, service provider blocked."


It's not just the one number either. There are several other Australian numbers that are unable to text me, but they all receive my texts perfectly fine. They have contacted their various network providers who all say that there is no block on them texting to me and it appears to be a Vodafone NZ issue.

This happened on both the Sharp GX15, and now with the S3 - so I doubt its a phone issue.


I have contacted Vodafone NZ, but they keep fobbing it off as being an Australian service provider issue.

Any one else familiar with this? I've had the same phone number with Voda for 12 years, and this only started happening from November 2011 when I took the GX15 to Australia and used a virgin mobile SIM while I was over there.

Now Im on the s3, I used someone else's microsim to txt australia and received a reply to their number no worries on my s3. Swapped it out for my microsim, and whaddya know, "non functional number...."

It's all highly odd given that Australian numbers can text me as a 1 off when they are a new number, can receive my texts no worries, but are unable to reply or send new texts following that first time.

Any suggestions please?

Create new topic
16656 posts

Uber Geek
+1 received by user: 1468

Trusted
Vodafone NZ

  Reply # 652413 7-Jul-2012 23:42 Send private message

I know SMS inside out and no way the SMS would be blocked by Vodafone NZ but funny you should mention what is happening. I was in AU start of June and got a Vodafone AU SIM for 10 days, Sent 1 SMS to a friend back here in NZ on Vodafone NZ and then I could not send any more SMS to that one number ' message sending failed ' all other numbers in NZ fine

I look after the SMS kit on the Vodafone NZ side and know for sure it's not on our side as the SMS fails to send on the handset in AU using AU SIM

I will raise this issue with Vodafone AU next week

I thought I was going crazy when it happened to me but nice to know it's not only just me

John




16656 posts

Uber Geek
+1 received by user: 1468

Trusted
Vodafone NZ

  Reply # 652414 7-Jul-2012 23:50 Send private message

Falks do you mind if I contact you next week to get some recent examples and your mobile number?

John




100 posts

Master Geek
+1 received by user: 2

Trusted

  Reply # 653596 10-Jul-2012 15:41 Send private message

Hi

I had a similar experience (im with telecom) as you john, however i also was in Melbourne 2 weeks ago, purchased a Vodafone Sim and used it to contact family/friends back home successfuly

Returning back to New Zealand, put my telecom sim back in, however i would use the same messages saved in my inbox to send texts or reply, however i got the message 'sending failed' multiple times until i created a new message to my saved contacts and all went well

May not be linked but just thought ill'd share my experience and how it turned around to work for me

cheers,

Alvin




alvstar2001

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Gigatown winner town and plans
Created by freitasm, last reply by joker97 on 26-Nov-2014 20:25 (36 replies)
Pages... 2 3


Click Monday Deals
Created by mrtoken, last reply by Krishant007 on 24-Nov-2014 17:11 (25 replies)
Pages... 2


Gull Employment Dispute.
Created by networkn, last reply by Geektastic on 26-Nov-2014 16:35 (142 replies)
Pages... 8 9 10


The Warehouse pulling R18 games and DVD's
Created by semigeek, last reply by mattwnz on 26-Nov-2014 16:13 (56 replies)
Pages... 2 3 4


Letter from Vodafone Speed Decrease WTF
Created by rokki, last reply by Lurch on 26-Nov-2014 20:45 (17 replies)
Pages... 2


HP Stream 7 arrives
Created by gnfb, last reply by nathan on 26-Nov-2014 17:11 (17 replies)
Pages... 2


Playing with G.722 HD Voice
Created by aw, last reply by aw on 26-Nov-2014 20:26 (13 replies)

Lollipop no more
Created by ronw, last reply by kiwitrc on 26-Nov-2014 13:44 (13 replies)


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.