Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




365 posts

Ultimate Geek
+1 received by user: 25


Topic # 105872 12-Jul-2012 17:49 Send private message

$10 per month. Isn't that excessive?

I'm not affected but noticed the email to my fiancée. Seems a bit ridiculous.
To help pay for TCL?


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3
7490 posts

Uber Geek
+1 received by user: 420


  Reply # 654719 12-Jul-2012 17:59 Send private message

Interesting that it is from the manager of marketing. $10 is quite a small fee, as it is a hassle and takes a lot of time managing late payers, so they would just be covering their costs. That is one reason I only use prepay.



365 posts

Ultimate Geek
+1 received by user: 25


  Reply # 654722 12-Jul-2012 18:01 Send private message

Compared to anything owed $10 per month is large.
Managing late payers is fully automated.

7490 posts

Uber Geek
+1 received by user: 420


  Reply # 654731 12-Jul-2012 18:13 Send private message

Psilan: Compared to anything owed $10 per month is large.
Managing late payers is fully automated.


How do you know how automated it is though, and even if it is, there are costs associated with that too. If they didn't charge a fee for late payers, then those people who do pay on time are subsidising the associated costs of those people who don't pay on time. Most companies charge a late fee of some type. Being a business owner myself, I know how much of a hassle late payers can be to cash flow and the time taken to chase them up.



365 posts

Ultimate Geek
+1 received by user: 25


  Reply # 654749 12-Jul-2012 18:42 Send private message

I work for a software company that develops automated systems like this. It's not the biggest expense. Small business owners - maybe.

1543 posts

Uber Geek
+1 received by user: 291


  Reply # 654751 12-Jul-2012 18:49 Send private message

Don't like it? then pay your bill on time or use one of the automated payment methods. Simple, and then the late payment fee becomes irrelevant.










Artificial intelligence is no match, for natural stupidity



782 posts

Ultimate Geek
+1 received by user: 17


  Reply # 654769 12-Jul-2012 19:34 Send private message

I did the online setup for the direct debit and it said that I will receive an email once its setup.
That was over a month ago and I have received no email.

Maybe they want you to pay late.

Dion

3578 posts

Uber Geek
+1 received by user: 1301


  Reply # 654790 12-Jul-2012 20:25 Send private message

As this was not in the terms of an agreed to contract then the customer should be allowed to leave said contract without penalty.




Mike

 Interesting. You're afraid of insects and women. Ladybugs must render you catatonic.

mjb

922 posts

Ultimate Geek
+1 received by user: 21

Trusted

  Reply # 654797 12-Jul-2012 20:45 Send private message

scuwp: Don't like it? then pay your bill on time or use one of the automated payment methods. Simple, and then the late payment fee becomes irrelevant.


+1. Who commits to a contract that they can't service?




contentsofsignaturemaysettleduringshipping

3578 posts

Uber Geek
+1 received by user: 1301


  Reply # 654803 12-Jul-2012 21:04 Send private message

mjb:
scuwp: Don't like it? then pay your bill on time or use one of the automated payment methods. Simple, and then the late payment fee becomes irrelevant.


+1. Who commits to a contract that they can't service?


Of course peoples circumstances never change do theyUndecided




Mike

 Interesting. You're afraid of insects and women. Ladybugs must render you catatonic.



365 posts

Ultimate Geek
+1 received by user: 25


  Reply # 654807 12-Jul-2012 21:14 Send private message

My fiancee is just hopeless at paying her bill. She is on an overpriced 2 year plan.

Yes her circumstances changed when she became a student again. So yes this is annoying and seems excessive. I'm looking to get her off the plan now.

782 posts

Ultimate Geek
+1 received by user: 17


  Reply # 654808 12-Jul-2012 21:17 Send private message

Psilan: My fiancee is just hopeless at paying her bill. She is on an overpriced 2 year plan.

Yes her circumstances changed when she became a student again. So yes this is annoying and seems excessive. I'm looking to get her off the plan now.


Can't you change your plan after 6 months?

1863 posts

Uber Geek
+1 received by user: 248


  Reply # 654829 12-Jul-2012 23:08 Send private message

Idea for you Vodafone, do like the power companies and just call this a $10 discount for early payment :P

461 posts

Ultimate Geek
+1 received by user: 29


  Reply # 654841 13-Jul-2012 00:36 Send private message

Ironically I had just changed from Vodafone to Slingshot when I noticed the Vodafone one, Was a little annoyed with Slingshot about it when Vodafone introduced theirs at twice as much as Slingshot's, Made me feel much better about the switch but I'm still not a fan of hidden fees.

I pay my bills weekly and rarely have the money to shell out the entire fee in one charge, Late payment fees should really be called Weekly Payers tax.

1252 posts

Uber Geek
+1 received by user: 101


  Reply # 654863 13-Jul-2012 06:50 Send private message

I always pay my bill effectively 30days late because I know I can and because of the old school mentality that on account should mean I post pay rather than prepay that said if this now means I have to pay on time then that's what I will do

There is a cost to carrying debt it is not just debt collection so I can appreciate vf 's standpoint

230 posts

Master Geek
+1 received by user: 7


  Reply # 654886 13-Jul-2012 08:48 Send private message

I believe Telecom charge a $14 fee for late payments.

 1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

My un-consented UFB install
Created by thurthur, last reply by mdooher on 28-Nov-2014 18:57 (79 replies)
Pages... 4 5 6


This is the end ...
Created by joker97, last reply by heavyusr on 28-Nov-2014 21:44 (54 replies)
Pages... 2 3 4


Gigatown winner town and plans
Created by freitasm, last reply by Demeter on 28-Nov-2014 08:59 (76 replies)
Pages... 4 5 6


Seen any good Black Friday / Cyber Monday deals?
Created by Jaxson, last reply by ckc on 28-Nov-2014 15:08 (24 replies)
Pages... 2


Gull Employment Dispute.
Created by networkn, last reply by richms on 28-Nov-2014 17:57 (153 replies)
Pages... 9 10 11


Do Chorus Still Fit ADSL to Rural Cabinets?
Created by TLD, last reply by TLD on 28-Nov-2014 21:56 (17 replies)
Pages... 2


Stuff.co.nz hacked by Syrian electronic army?
Created by surfisup1000, last reply by dclegg on 28-Nov-2014 13:35 (17 replies)
Pages... 2


Excessive Vodafone Support call waiting times 75 mins and then i have to wait an hour for a callback
Created by i4n, last reply by Talkiet on 28-Nov-2014 22:15 (16 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.