Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



5 posts

Wannabe Geek


Topic # 106410 23-Jul-2012 18:11 Send private message

I am a Vodafone customer on a plan, I transferred my contract from M2 at the Start of this year and have had no issues up until now.  I cant receive texts from any 2 Degrees customers, I can get phone calls and they get my texts, they can call my mobile and get through and text other Vodafone customers just not me.

I have been told that Vodafone are not even getting the texts through on there end and that I need to call 2Degrees however 2Degrees don't think its their issue and won't do a trace on the problem numbers to find out whats going on.

I have had the settings checked on my blackberry and have been told they are all good, I have a Nokia E63 handset.

So............ I'm a but stuck please can someone help me with this issue??

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
16388 posts

Uber Geek
+1 received by user: 1346

Trusted
Vodafone NZ

  Reply # 660553 23-Jul-2012 18:26 Send private message

Please read Geekzone FUG no need for double posting on the same topic

John




BDFL
49735 posts

Uber Geek
+1 received by user: 4520

Administrator
Trusted
Geekzone
Subscriber

  Reply # 660562 23-Jul-2012 18:34 Send private message

I have update the other post so it redirects here. You don't need to create more than one topic.

Back to your problem, have you contact Vodafone help desk about this problem yet?

You have to take this with your provider - Vodafone in this case.





2829 posts

Uber Geek
+1 received by user: 531

Trusted
Subscriber

  Reply # 660574 23-Jul-2012 18:58 Send private message

If this is the case I think it is, it is a problem at our end, but I think operations have already resolved it.




iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

16388 posts

Uber Geek
+1 received by user: 1346

Trusted
Vodafone NZ

  Reply # 660595 23-Jul-2012 19:30 Send private message

I have sent ShanRen a PM requesting the mobile number and then I will pass it onto you Salty

Thanks :)




507 posts

Ultimate Geek
+1 received by user: 62

Full Flavour

  Reply # 660612 23-Jul-2012 20:27 Send private message

johnr: Please read Geekzone FUG no need for double posting on the same topic

John


As the Vodafone guy here could you try just being helpful?

I've just switched from Voda to 2 Degrees, but kept my 027 prefex. Will keep an eye out for problems as I've heard there often are with ported numbers.




Unmetered Home, Home Biz & Business Ultra Fast Broadband (UFB) in Hamilton & Tauranga

16388 posts

Uber Geek
+1 received by user: 1346

Trusted
Vodafone NZ

  Reply # 660865 24-Jul-2012 10:48 Send private message

Hi ShanRen

I got your PM it has 3 6422xxxxxx numbers in it and nothing else, I have checked and none of these numbers are active on Vodafone,

This is the PM I sent you " Can I please have the mobile number with the incoming SMS issue from 2Degrees "

John






5 posts

Wannabe Geek


  Reply # 661173 24-Jul-2012 18:36 Send private message

Yes they are the 2degrees numbers that I can't get texts from, isn't that what you asked for??

16388 posts

Uber Geek
+1 received by user: 1346

Trusted
Vodafone NZ

  Reply # 661191 24-Jul-2012 18:51 Send private message

ShanRen: Yes they are the 2degrees numbers that I can't get texts from, isn't that what you asked for??


My PM to you is above and I need your mobile number please




16388 posts

Uber Geek
+1 received by user: 1346

Trusted
Vodafone NZ

  Reply # 661358 24-Jul-2012 22:57 Send private message

I got another PM but it did not include your Vodafone moble number




16388 posts

Uber Geek
+1 received by user: 1346

Trusted
Vodafone NZ

  Reply # 661649 25-Jul-2012 11:58 Send private message

Hi ShanRen

Just a reminder I require your Vodafone mobile number before we can get the issue resolved with 2Degrees

Thanks






5 posts

Wannabe Geek


  Reply # 661827 25-Jul-2012 15:49 Send private message

I've sent my number in the PM, am I doing something wrong for you not to get it?

16388 posts

Uber Geek
+1 received by user: 1346

Trusted
Vodafone NZ

  Reply # 661839 25-Jul-2012 15:57 Send private message

I can confirm I now have your Vodafone mobile number

Thanks




16388 posts

Uber Geek
+1 received by user: 1346

Trusted
Vodafone NZ

  Reply # 662240 26-Jul-2012 11:02 Send private message

ShanRen can you now confirm that you are getting SMS from the 2Degrees network?

John






5 posts

Wannabe Geek


  Reply # 662635 26-Jul-2012 21:12 Send private message

Yes, I have just received one, thank you for sorting this out!!

What actually was going on??

195 posts

Master Geek
+1 received by user: 25


  Reply # 665183 1-Aug-2012 09:32 Send private message

I've had a mate have an issue with his phone also.  Cant receive messages from ported 021, 027 numbers and 022 numbers - no 2Degrees customers at all can txt him but Vodafone and Telecom customers can txt him.
There seems to be a few issues with txting between networks at the moment.
He's called Vodafone and it sounds they are on to it.

What was the fix in this case guys?

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Windows 10 announced, as well as developer preview
Created by macuser, last reply by JimmyH on 1-Oct-2014 19:44 (46 replies)
Pages... 2 3 4


Moment of Truth?
Created by BarTender, last reply by JimmyC on 29-Sep-2014 09:16 (441 replies)
Pages... 28 29 30


Can i have 2 ISP's at home?
Created by ReckITT, last reply by Lazarui on 30-Sep-2014 18:15 (49 replies)
Pages... 2 3 4


Why is your nickname what it is, what are the origins of it?
Created by Presso, last reply by hsvhel on 1-Oct-2014 11:52 (89 replies)
Pages... 4 5 6


What time will the Apple Store online be selling the iPhone 6?
Created by scotiwis, last reply by zipstacrack on 1-Oct-2014 20:31 (106 replies)
Pages... 6 7 8


iPhone 6 From Spark - Order Dates and Pricing?
Created by Otagolad, last reply by mahdibassam on 1-Oct-2014 17:03 (348 replies)
Pages... 22 23 24


Easiest way to have iPhone warranty service
Created by JoshWright, last reply by nitrotech on 30-Sep-2014 21:37 (15 replies)

Passwords and pesky teenagers
Created by martyyn, last reply by DaveDog on 1-Oct-2014 12:28 (26 replies)
Pages... 2



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.