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  Reply # 677770 27-Aug-2012 19:27 Send private message

Peppery: Still having this issue

Me too.

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  Reply # 677841 27-Aug-2012 21:47 Send private message

Vodafone is passing on to the end user what is getting passed from Twitter

Vodafone are only the postie to deliver the SMS we don't decide on the content




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Master Geek


  Reply # 677949 28-Aug-2012 08:50 Send private message

I don't have any examples but have seen other people having an opposite issue where when they send a SMS to twitter it changes from a @ symbol to an ! Or ยก

BDFL
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  Reply # 677953 28-Aug-2012 08:54 Send private message

johnr: Vodafone is passing on to the end user what is getting passed from Twitter

Vodafone are only the postie to deliver the SMS we don't decide on the content


But surely some traces could be put in place to find out if this is a handset problem or a source problem (or even an unintented translation going inside Vodafone's systems) to them advise customers on how to get this fixed (i.e. fix handset settings, contact Twitter, etc)?





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  Reply # 677954 28-Aug-2012 08:55 Send private message

freitasm:
johnr: Vodafone is passing on to the end user what is getting passed from Twitter

Vodafone are only the postie to deliver the SMS we don't decide on the content


But surely some traces could be put in place to find out if this is a handset problem or a source problem (or even an unintented translation going inside Vodafone's systems) to them advise customers on how to get this fixed (i.e. fix handset settings, contact Twitter, etc)?



This has already been done by myself with examples from Geekzone users,

We are passing onto the end user what twitter is passing to 3rd party SMS vendor to Vodafone




Systems Engineer Vodafone NZ

https://community.vodafone.co.nz/

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  Reply # 677959 28-Aug-2012 08:58 Send private message

Just had a thought! I will contact 3rd party SMS vendor and point this out, I can't see what is getting passed to the SMS vendor from twitter

John




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Juha
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  Reply # 677963 28-Aug-2012 09:05 Send private message

Am seeing the same exclamation mark issue on Android, iOS, Symbian and MeeGo handsets, and also on the Nokia Suite Windows software.




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  Reply # 677966 28-Aug-2012 09:08 Send private message

Has anyone heard of this happening on the other telco that these sms are sent to?

I know they are sent there as well. 

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  Reply # 677967 28-Aug-2012 09:08 Send private message

juha: Am seeing the same exclamation mark issue on Android, iOS, Symbian and MeeGo handsets, and also on the Nokia Suite Windows software.


This is not handset related




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  Reply # 677969 28-Aug-2012 09:10 Send private message

Yes... that... seems... obvious... really.




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  Reply # 677979 28-Aug-2012 09:17 Send private message

I've just checked back in my txt feed on my Galaxy S. The sms notices were formatted fine on 1 Aug, but the first notice I got at 12.44pm on 2 Aug was screwed, and has been since then.




Massage therapist, marketer, rugby fanatic, wannabe geek. @rachel_a

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  Reply # 677980 28-Aug-2012 09:17 Send private message

3rd party SMS vendor is now investigating as they did make some changes a few weeks back

John




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  Reply # 677982 28-Aug-2012 09:20 Send private message

Thanks John!





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Reply # 677984 28-Aug-2012 09:21 Send private message

rachela: I've just checked back in my txt feed on my Galaxy S. The sms notices were formatted fine on 1 Aug, but the first notice I got at 12.44pm on 2 Aug was screwed, and has been since then.


Great very helpful INFO thanks and I have passed this over,

John




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  Reply # 677996 28-Aug-2012 09:39 Send private message

This is why John gets to fly the special helicopter home.

good on you, John.

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