Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



635 posts

Ultimate Geek
+1 received by user: 70


Topic # 107176 8-Aug-2012 12:37 Send private message

Well after much excitement I bought a SIM Pack and a Vodem from Vodafone yesterday however that is when the problem started - first I receive this text 'Sorry u don't have enough credit to send a text message.' even though no text message was attempting to be sent. I then went for a walk to the chippy shop and suddenly I went from an average 3 bars to a mediocre 2-1 bars when I stepped in front of the shop - that issue never appeared when I was with Telecom.

Regarding the Vodem - no matter where I'm placing myself in the home I'm lucky to get maybe 2 bars; and when I took my laptop outside the house just for the lulz to see whether it was bad luck I had the same situation.

Long story short - I bought it from the Vodafone shop in Queensgate - is it possible to get a refund or at least a partial refund given the above situation?




MacBook Pro 13.3" Mid-2012; iMac 3.4Ghz 27-inch (BTO) Late-2012; iPhone 5S 'Space Grey' (64GB), Huawei HD659b


Create new topic
16346 posts

Uber Geek
+1 received by user: 1331

Trusted
Vodafone NZ

  Reply # 669575 8-Aug-2012 12:42 Send private message

Should you not be directing this question to the place of purchase?






635 posts

Ultimate Geek
+1 received by user: 70


  Reply # 669576 8-Aug-2012 12:43 Send private message

johnr: Should you not be directing this question to the place of purchase?


Sorry, I assumed that the Vodafone shop (badged as 'Vodafone') was owned by Vodafone thus there was an across the board policy that each shop had to conform to.




MacBook Pro 13.3" Mid-2012; iMac 3.4Ghz 27-inch (BTO) Late-2012; iPhone 5S 'Space Grey' (64GB), Huawei HD659b


16346 posts

Uber Geek
+1 received by user: 1331

Trusted
Vodafone NZ

  Reply # 669579 8-Aug-2012 12:44 Send private message

kawaii:
johnr: Should you not be directing this question to the place of purchase?


Sorry, I assumed that the Vodafone shop (badged as 'Vodafone') was owned by Vodafone thus there was an across the board policy that each shop had to conform to.


It maybe owned by Vodafone but this question needs to be directed to the store not a public forum,







635 posts

Ultimate Geek
+1 received by user: 70


  Reply # 669582 8-Aug-2012 12:50 Send private message

johnr:
kawaii:
johnr: Should you not be directing this question to the place of purchase?


Sorry, I assumed that the Vodafone shop (badged as 'Vodafone') was owned by Vodafone thus there was an across the board policy that each shop had to conform to.


It maybe owned by Vodafone but this question needs to be directed to the store not a public forum,



Ok, sorry about that :(




MacBook Pro 13.3" Mid-2012; iMac 3.4Ghz 27-inch (BTO) Late-2012; iPhone 5S 'Space Grey' (64GB), Huawei HD659b


Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Moment of Truth?
Created by BarTender, last reply by DravidDavid on 22-Sep-2014 10:04 (409 replies)
Pages... 26 27 28


Festival of Democracy
Created by gzt, last reply by Geektastic on 21-Sep-2014 23:11 (117 replies)
Pages... 6 7 8


Predict E(l)ection 2014 & win
Created by nakedmolerat, last reply by networkn on 22-Sep-2014 08:51 (80 replies)
Pages... 4 5 6


IOS8 - Network Load
Created by FireEngine, last reply by raytaylor on 20-Sep-2014 16:55 (45 replies)
Pages... 2 3


Maybe some politicians should go back to school?
Created by jarledb, last reply by DarthKermit on 18-Sep-2014 18:27 (31 replies)
Pages... 2 3


Capital gain tax on property vs other investments.
Created by rayonline, last reply by Geektastic on 22-Sep-2014 09:51 (29 replies)
Pages... 2


Will My VDSL gets better?
Created by coconuts, last reply by Saranis on 21-Sep-2014 11:54 (29 replies)
Pages... 2


6.6Mb/s "in spec" for Torbay, Auckland?
Created by theasset13, last reply by theasset13 on 20-Sep-2014 17:13 (28 replies)
Pages... 2



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.