Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




804 posts

Ultimate Geek
+1 received by user: 118


Topic # 107176 8-Aug-2012 12:37 Send private message

Well after much excitement I bought a SIM Pack and a Vodem from Vodafone yesterday however that is when the problem started - first I receive this text 'Sorry u don't have enough credit to send a text message.' even though no text message was attempting to be sent. I then went for a walk to the chippy shop and suddenly I went from an average 3 bars to a mediocre 2-1 bars when I stepped in front of the shop - that issue never appeared when I was with Telecom.

Regarding the Vodem - no matter where I'm placing myself in the home I'm lucky to get maybe 2 bars; and when I took my laptop outside the house just for the lulz to see whether it was bad luck I had the same situation.

Long story short - I bought it from the Vodafone shop in Queensgate - is it possible to get a refund or at least a partial refund given the above situation?




MacBook Pro (Retina, 13-inch, Mid 2014), iPhone 6 (128GB, Spark), Huawei HG659b (VDSL2, Spark)


Create new topic
16869 posts

Uber Geek
+1 received by user: 1579

Trusted
Vodafone NZ

  Reply # 669575 8-Aug-2012 12:42 Send private message

Should you not be directing this question to the place of purchase?






804 posts

Ultimate Geek
+1 received by user: 118


  Reply # 669576 8-Aug-2012 12:43 Send private message

johnr: Should you not be directing this question to the place of purchase?


Sorry, I assumed that the Vodafone shop (badged as 'Vodafone') was owned by Vodafone thus there was an across the board policy that each shop had to conform to.




MacBook Pro (Retina, 13-inch, Mid 2014), iPhone 6 (128GB, Spark), Huawei HG659b (VDSL2, Spark)


16869 posts

Uber Geek
+1 received by user: 1579

Trusted
Vodafone NZ

  Reply # 669579 8-Aug-2012 12:44 Send private message

kawaii:
johnr: Should you not be directing this question to the place of purchase?


Sorry, I assumed that the Vodafone shop (badged as 'Vodafone') was owned by Vodafone thus there was an across the board policy that each shop had to conform to.


It maybe owned by Vodafone but this question needs to be directed to the store not a public forum,







804 posts

Ultimate Geek
+1 received by user: 118


  Reply # 669582 8-Aug-2012 12:50 Send private message

johnr:
kawaii:
johnr: Should you not be directing this question to the place of purchase?


Sorry, I assumed that the Vodafone shop (badged as 'Vodafone') was owned by Vodafone thus there was an across the board policy that each shop had to conform to.


It maybe owned by Vodafone but this question needs to be directed to the store not a public forum,



Ok, sorry about that :(




MacBook Pro (Retina, 13-inch, Mid 2014), iPhone 6 (128GB, Spark), Huawei HG659b (VDSL2, Spark)


Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Bad lower back.
Created by TimA, last reply by kiwirock on 29-Jan-2015 02:09 (70 replies)
Pages... 3 4 5


I have had enough of Vodafone Customer Service... which ISP is for me?
Created by andrewinwlg, last reply by michaelmurfy on 28-Jan-2015 20:10 (23 replies)
Pages... 2


Am I going down? App for the fearful of flying.
Created by networkn, last reply by TLD on 29-Jan-2015 02:06 (42 replies)
Pages... 2 3


AdBlockers on Geekzone
Created by freitasm, last reply by PhantomNVD on 28-Jan-2015 23:56 (65 replies)
Pages... 3 4 5


Police Speed Campaign - Summer 2014/2015
Created by nzkiwiman, last reply by TLD on 29-Jan-2015 02:00 (128 replies)
Pages... 7 8 9


Windows 10 News - 22 Jan
Created by Regs, last reply by Brumfondl on 28-Jan-2015 21:17 (130 replies)
Pages... 7 8 9


Spark customers get Lightbox free for 12 months
Created by freitasm, last reply by ARK on 27-Jan-2015 16:35 (137 replies)
Pages... 8 9 10


How (not) to run a hotel
Created by MikeAqua, last reply by BTR on 26-Jan-2015 16:06 (68 replies)
Pages... 3 4 5



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.