Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 


23 posts

Geek


  Reply # 673637 17-Aug-2012 11:13 Send private message

VodafoneCB:
johnr: 3 Months in front end systems before heading off to data warehouse and INFO is not as easy to get


Hi all,

unsurprisingly (again!) John was on the right track, ive just met with our Liaison team who handle these investigations for Vodafone, when requested by the police and other agencies. 
They have confirmed that the info becomes increasingly difficult to source as time goes on and for this reason the information needs to be sought ASAP. Theres no hard and fast time frame (at this point in the conversation we veered off into Acronyms and compliance issues that I can’t really pretend to have understood) but if its already been 8months its unlikely that we could easily regather the information.

Chris
^CB


Thanks Chris. Yes, I have worked for telecommunications companies both in NZ and the UK and am aware that they usually have a team who deal with the Police (I have designed and documented many Business Processes for these teams). I was just a little unsure how long the information was retained for.

So it would appear we have hit a dead end and obtaining this information is very unlikely. This is quite frustrating for me as I advised NZ Police at the time of the crime that the sooner this information was requested the better (which is obviously nothing to do with VF NZ at all). It has taken Manukau Police 7 months to even start investigating and then a further month to start the process to obtain a search warrant. I realise NZ Police are under resourced and over worked and they have more serious crimes to deal with than a poxy car theft but still....

Thanks again everyone :)

mjb

922 posts

Ultimate Geek
+1 received by user: 21

Trusted

  Reply # 673663 17-Aug-2012 12:37 Send private message

VodafoneCB: .... but if its already been 8months its unlikely that we could easily regather the information.


While I understand that the data is only kept for legal reasons, and is unlikely to ever be used, I do question why you even bother if it's that hard to retrieve information from.

Six of one, Half dozen of the other... I get it, it just seems so crazy.




contentsofsignaturemaysettleduringshipping

BDFL
49972 posts

Uber Geek
+1 received by user: 4634

Administrator
Trusted
Geekzone
Subscriber

  Reply # 673667 17-Aug-2012 12:47 Send private message

Good point MJB. Why spend that much money in a data warehousing solution if the data is not actually available for retrieval at easy/low cost?

Back to the CIO ;)





36 posts

Geek
+1 received by user: 1

Trusted
Vodafone NZ

  Reply # 673702 17-Aug-2012 14:27 Send private message

I understand that there are limitations on how long we can legally store the actual credit card details for one-off transactions such as prepay top ups.Obviously for on-account where tax is more complex its different.

Chris
^CB




Vodafone staff,you'll see me on the @vodafoneNZ twitter account and Vodafone NZ facebook page signing off as ^CB



23 posts

Geek


  Reply # 675133 21-Aug-2012 15:01 Send private message

Just to update on this situation, just had another call from NZ Police who went back to VF on my behalf to double check they couldn't access that data and he was told that on 12th August some databases (or similar) were decommissioned without anyone's knowledge and hence a lot of information was lost.....

1 | 2 | 3 
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Government Limos
Created by networkn, last reply by joker97 on 30-Oct-2014 23:24 (78 replies)
Pages... 4 5 6


Snap refuses to replace faulty gear
Created by Brendan, last reply by MadEngineer on 28-Oct-2014 19:07 (92 replies)
Pages... 5 6 7


Speed limit when overtaking? Teach me please.
Created by nakedmolerat, last reply by joker97 on 28-Oct-2014 17:13 (123 replies)
Pages... 7 8 9


House Auctions
Created by t0ny, last reply by Geektastic on 27-Oct-2014 14:26 (80 replies)
Pages... 4 5 6


Won a prize draw at Homeshow....sort of.
Created by heylinb4nz, last reply by eracode on 30-Oct-2014 17:56 (15 replies)

Help choosing a BBQ
Created by lokhor, last reply by blakamin on 28-Oct-2014 21:30 (31 replies)
Pages... 2 3


Uber: a cheaper taxi ride?
Created by kingdragonfly, last reply by sbiddle on 31-Oct-2014 06:19 (26 replies)
Pages... 2


50 free Airpoints Dollars™ when you spend $300 OneSmart
Created by jnimmo, last reply by khull on 30-Oct-2014 16:04 (26 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.