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Forums › Vodafone New Zealand, TelstraClear and ihug › Is anyone having problems sending/receiving txts on the vodafone network?


3 posts

Wannabe Geek
Topic # 108838 6-Sep-2012 17:52 Send private message

Hi am having real issues with sending and getting texts on the vodafone network, it has been happening for over a week now.  I have the latest software on my phone (iphon4s) and have tried turing it on/off with no luck.  Any thoughts?  This is not just happening to me but a few of my friends as well.

cheers

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Uber Geek

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  Reply # 682493 6-Sep-2012 17:54 Send private message

There are no known issues, Have you tried your SIM in another handset?

I have had zero issues are you and your friends in the same town? Issue might be isolated to a single cell site

John




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz

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  Reply # 682496 6-Sep-2012 17:58 Send private message

Approx where are you?

A indication of a local cell issue might be longer call setup time but this is not always the case




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz



3 posts

Wannabe Geek
  Reply # 682497 6-Sep-2012 18:01 Send private message

In westmere.  I dont have another handset to try...  so thats a problem.  Ive tried sending texts in different areas so its not the cell site

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  Reply # 682506 6-Sep-2012 18:07 Send private message

Yes I was in Westmere in the weekend for about 6 hours at a friends place I noticed no issue and I work in Auckland CBD and live on the Shore,

Anyone else having issues on Geekzone around Auckland?




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz

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Ultimate Geek
  Reply # 682524 6-Sep-2012 19:16 Send private message

What do you mean by "issues"? Messages not leaving your phone? Messages not arriving at the other side? Messages being delayed?

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  Reply # 682583 6-Sep-2012 22:27 Send private message

Anyone?




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz

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  Reply # 682802 7-Sep-2012 13:20 Send private message

Amanda are you still having issues today?

I have now done a fair bit of testing and can't find any issue around SMS, I have checked our SMS routers for alarms and all looks good,

If you like PM me your mobile number and I will do some checks on that,

John




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz



3 posts

Wannabe Geek
  Reply # 682866 7-Sep-2012 16:29 Send private message

The messages are sending but not getting to the recipient.

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  Reply # 682885 7-Sep-2012 17:40 Send private message

Send me a SMS please 021323505




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http://forum.vodafone.co.nz

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  Reply # 682896 7-Sep-2012 18:09 Send private message

Issue resolved the OP had the destination number saved incorrect +64021xxxxxx instead of +6421xxxxxx




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