Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



141 posts

Master Geek
+1 received by user: 7


Topic # 109061 11-Sep-2012 18:12 Send private message

My emails are taking about 4-5 hours to get through to vodafone at the moment.  I know it's a VF problem because they're sent from my domain to gmail and VF, and are taking 4-5 hours longer to reach the latter.  ANyone else experiencing this?
There doesn't seem to be a network status page on the VF website, or at least not that I can find

Create new topic
15563 posts

Uber Geek
+1 received by user: 829

Trusted
Vodafone NZ
Subscriber

  Reply # 684545 11-Sep-2012 18:25 Send private message

Notification was posted on the Vodafone NZ forum






141 posts

Master Geek
+1 received by user: 7


  Reply # 684615 11-Sep-2012 21:21 Send private message

Thanks John

Not (for me) an obvious place to look.  To quote from the forum:

Hi, I just had an email arrive at 8:45pm, sent to me at 1.54pm (7 hour delay). I wonder how many 1000's of people who rely on Vodafone for their business were affected. It's almost like Vodafone doesn't acknowledge the severity or impact of a problem like this. Shouldn't an outage of this scale and duration be highlighted on the main Vodafone webpage? Just a thought.

2863 posts

Uber Geek
+1 received by user: 131

Trusted
Subscriber

  Reply # 684638 11-Sep-2012 22:12 Send private message

Vodafone are not a specialist email hosting company. If email is that important use a premium email provider.





BDFL
47987 posts

Uber Geek
+1 received by user: 3557

Administrator
Trusted
Geekzone
Subscriber

  Reply # 684696 12-Sep-2012 05:56 Send private message

He is sending emails from other domain already. I imagine he has no control over the service the recipient uses.


But for that person talking about business being affected, yes there's no excuses to be using ISP fir email.




816 posts

Ultimate Geek
+1 received by user: 58

Subscriber

  Reply # 684697 12-Sep-2012 06:23 Send private message

Vodafone do have a network status page somewhere, but usually they don't post details of outages there, they pefer to bury them somewhere deep in the forums.

Mind you it did take them over 7 hours from the first notification on the forums to let people know that things were fixed and the backlog of emails were comming through.



141 posts

Master Geek
+1 received by user: 7


  Reply # 684701 12-Sep-2012 07:09 Send private message

That wasn't me on the forum, just a random unhappy customer

This hasn't affected me greatly because all my email goes to my ISP addresses and to my gmail.  But I could see that for any business, having such a delay in emails, and importantly, not knowing about it, could lead to loss of some business

I wonder whether Vodafone tell their prospective business customers that if email is important to them, they should get an alternative provider?

Zeon: Vodafone are not a specialist email hosting company. If email is that important use a premium email provider.

BDFL
47987 posts

Uber Geek
+1 received by user: 3557

Administrator
Trusted
Geekzone
Subscriber

  Reply # 684702 12-Sep-2012 07:32 Send private message

shk292:

Zeon: Vodafone are not a specialist email hosting company. If email is that important use a premium email provider.


I wonder whether Vodafone tell their prospective business customers that if email is important to them, they should get an alternative provider?


Now that Vodafone is buying TelstraClear, with its DMZ Global IT business perhaps they will offer a business grade email service...






Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Telecom introduces unlimited broadband data plan
Created by freitasm, last reply by NonprayingMantis on 23-Apr-2014 23:13 (93 replies)
Pages... 5 6 7


Stonedine
Created by Lizard1977, last reply by surfisup1000 on 23-Apr-2014 21:27 (58 replies)
Pages... 2 3 4


Telecom has started metering their TiVo customers' broadband usage (WITHOUT PRENOTIFICATION)
Created by Peteriv, last reply by mxpress on 23-Apr-2014 14:22 (69 replies)
Pages... 3 4 5


Forms of government for New Zealand
Created by charsleysa, last reply by KiwiNZ on 23-Apr-2014 20:57 (169 replies)
Pages... 10 11 12


Parallel imported product
Created by Wills1, last reply by joker97 on 23-Apr-2014 21:01 (53 replies)
Pages... 2 3 4


MH370 - Call for Search & Rescue Help
Created by DS248, last reply by joker97 on 23-Apr-2014 22:37 (737 replies)
Pages... 48 49 50


Labour MP Shane Jones to step down
Created by jeffnz, last reply by jeffnz on 23-Apr-2014 20:41 (32 replies)
Pages... 2 3


Upcoming Freeview Restack AUCKLAND
Created by Brunzy, last reply by richms on 23-Apr-2014 21:05 (13 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.