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19 posts

Geek


Topic # 109613 24-Sep-2012 10:41 Send private message

Woke up to an email from Vodafone saying we had gone over our monthly data allowance, according to vodafone tracker we used 11 gigs out of our 20 in 2 days.

Neither of us has done any abnormal browsing, just wondering of anyone else has experienced this issue? I know both Mircosoft and apple put out updates over the past few days, didn't think they could be that big.

Is there any way of finding out / tracking where the data was used?


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Master Geek
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  Reply # 690491 24-Sep-2012 11:00 Send private message

iOS6 update?

BDFL
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  Reply # 690493 24-Sep-2012 11:03 Send private message

Last week's Microsoft updates were at most around 50 MB if you keep your PCs updated.

Are you not running any Torrent, downloading game updates (there's a reported case of a game update a couple of months ago that was always failing to install, then downloading the whole thing again).






19 posts

Geek


  Reply # 690494 24-Sep-2012 11:04 Send private message

My partner has a Macbook pro and an Iphone so could have been, any idea how big the update was?

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  Reply # 690495 24-Sep-2012 11:04 Send private message

Might pay to check with the call centre, I am sure there is / was a known issue with data counting over the weekend

Have you logged in and check your usage meter this morning?







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Geek


  Reply # 690496 24-Sep-2012 11:07 Send private message

No torrents - downloading, no video streaming, very strange. Is there anyway of finding out where it all went?

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  Reply # 690497 24-Sep-2012 11:08 Send private message

Please read my post above yours






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Geek


  Reply # 690500 24-Sep-2012 11:10 Send private message

Okay maybe I'll give Voda a call....

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  Reply # 690502 24-Sep-2012 11:12 Send private message

http://forum.vodafone.co.nz/topic/10854-usage-meter-broken-again/

Have you logged in and checked the usage meter this morning? Might save you a phone call







19 posts

Geek


  Reply # 690506 24-Sep-2012 11:14 Send private message

Just logged into the vodafone and according to check my usage page it says over 7.5 sunday and 3.5 saturday - no way that we have used this much......

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  Reply # 690512 24-Sep-2012 11:19 Send private message

When you look at the usage meter what is left?






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Geek


  Reply # 690517 24-Sep-2012 11:21 Send private message

0G remaining

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  Reply # 690518 24-Sep-2012 11:23 Send private message

Ok I would call then






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Geek


  Reply # 690578 24-Sep-2012 12:22 Send private message

Just rang the call centre and they are going to look into it....seems they have to request some data report which may take a day or so to come through......

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  Reply # 690579 24-Sep-2012 12:23 Send private message

In mean time scan your PC's with Malwarebytes (Windows machines)






19 posts

Geek


  Reply # 690588 24-Sep-2012 12:44 Send private message

Done, came back basically blank, one ad ware agent....

Also haven't had any loss of speed or performance on this machine so seemed unlikely but worth checking.


Malwarebytes Anti-Malware (Trial) 1.65.0.1400
www.malwarebytes.org

Database version: v2012.09.23.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Alan :: ALAN-PC [administrator]

Protection: Enabled

24/09/2012 12:37:21 p.m.
mbam-log-2012-09-24 (12-37-21).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 217743
Time elapsed: 3 minute(s), 21 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\Alan\Downloads\PDFCreatorSetup.exe (Adware.Agent) -> Quarantined and deleted successfully.

(end)

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