Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




108 posts

Master Geek
+1 received by user: 5


Topic # 110598 12-Oct-2012 10:15 Send private message

Just switched from Orcon to Vodafone yesterday, tempted by the 60GB Naked plan. I'm in the Red Network.

Speed was fine initially, but started having dropouts every 20 minutes last night. DSL light stayed on, solved by restarting the router. A couple of times the connection came back without restarting if I waited long enough.

Previous connection with Orcon was rock solid, never dropped, maybe five outages in three years.

Central Wellington, new apartment building, no land line, nothing else plugged in.

Router is a Dlink 2730B which has performed flawlessly for the past year with Orcon.

Any suggestions besides wiring issue, buy a new router, rain, etc?

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
4076 posts

Uber Geek
+1 received by user: 205

Trusted
Subscriber

  Reply # 700063 12-Oct-2012 10:19 Send private message

Put your address into BCC and see whether you're directly connected to the exchange or served from a cabinet.

Voice Engineer @ Orcon
2016 posts

Uber Geek
+1 received by user: 480

Trusted
Orcon
Subscriber

  Reply # 700065 12-Oct-2012 10:19 Send private message

You probably need to confirm if it's the DSL dropping out or just your router.  When it happens, see if you can login to the router admin pages and check the status of your DSL and PPP connections.



108 posts

Master Geek
+1 received by user: 5


  Reply # 700066 12-Oct-2012 10:20 Send private message

ubergeeknz: You probably need to confirm if it's the DSL dropping out or just your router.  When it happens, see if you can login to the router admin pages and check the status of your DSL and PPP connections.


Yep, router is fine, can still login to the admin and check the settings no problem.

Voice Engineer @ Orcon
2016 posts

Uber Geek
+1 received by user: 480

Trusted
Orcon
Subscriber

  Reply # 700069 12-Oct-2012 10:23 Send private message

otari:
ubergeeknz: You probably need to confirm if it's the DSL dropping out or just your router.  When it happens, see if you can login to the router admin pages and check the status of your DSL and PPP connections.


Yep, router is fine, can still login to the admin and check the settings no problem.


And what is the DSL status?  Does it show offline?

2309 posts

Uber Geek
+1 received by user: 243

Subscriber

  Reply # 700070 12-Oct-2012 10:23 Send private message

Did you have the 2730B with Orcon also?

I Replaced my 2730B about a year ago (with a TP-Link) because it was doing the exact same thing, bad internet speeds, dropouts and lockups.



108 posts

Master Geek
+1 received by user: 5


  Reply # 700080 12-Oct-2012 10:26 Send private message

Behodar: Put your address into BCC and see whether you're directly connected to the exchange or served from a cabinet.


Service area: CPC / Exchange

1876 posts

Uber Geek
+1 received by user: 254


  Reply # 700081 12-Oct-2012 10:27 Send private message

Behodar: Put your address into BCC and see whether you're directly connected to the exchange or served from a cabinet.


That looks pretty much the same as the Chorus SAT?  If so it doesn't guarantee you're actually on the cabinet even if it shows you within a cabinet boundary, even if that is theory\how it should work - I was on the Red Network, my area was subsequently cabnetised but they left me on Red Network equipment at the exchange (which is something like 5-6km away vs 600metres for the cabinet)

One would hope new connections go straight onto the appropriate cabinet if it exists and is closer though - I believe that's the intention.



108 posts

Master Geek
+1 received by user: 5


  Reply # 700082 12-Oct-2012 10:27 Send private message

trig42: Did you have the 2730B with Orcon also?

I Replaced my 2730B about a year ago (with a TP-Link) because it was doing the exact same thing, bad internet speeds, dropouts and lockups.


Yep it's been absolutely fine with Orcon, zero dropouts, 16MB/s down speeds. If I'm going to try another router, what should I try? Would love it if I didn't have to buy a new one, but if it works...



108 posts

Master Geek
+1 received by user: 5


  Reply # 700086 12-Oct-2012 10:30 Send private message

ubergeeknz:
otari:
ubergeeknz: You probably need to confirm if it's the DSL dropping out or just your router.  When it happens, see if you can login to the router admin pages and check the status of your DSL and PPP connections.


Yep, router is fine, can still login to the admin and check the settings no problem.


And what is the DSL status?  Does it show offline?


DSL green light remains on the whole time (until I restart the router). Computer shows connected to network and connected to internet.

I should also mention that Gmail seems to load fine, even when other sites won't load.

1876 posts

Uber Geek
+1 received by user: 254


  Reply # 700090 12-Oct-2012 10:36 Send private message

Try set MTU on modem to 1492 if it's not already?



108 posts

Master Geek
+1 received by user: 5


  Reply # 700091 12-Oct-2012 10:41 Send private message

sidefx: Try set MTU on modem to 1492 if it's not already?


thanks for the suggestion (and thanks everyone who's offering help) - will try when I get home tonight!

1876 posts

Uber Geek
+1 received by user: 254


  Reply # 700092 12-Oct-2012 10:46 Send private message

otari:
sidefx: Try set MTU on modem to 1492 if it's not already?


thanks for the suggestion (and thanks everyone who's offering help) - will try when I get home tonight!


No worries - it sounds very similar to an issue I had when using an RTA1320 (great little modem if you want one to test with - just grab one from trademe for ~$5-10) on vodafone and half bridging to a router. Basically certain sites would load (google, geekzone) and others wouldn't (amazon and ironically vodafone.co.nz)  - Turned out I had to set the MTU explicitly on the RTA1320, even though it worked fine on the default with a TP-Link modem.



108 posts

Master Geek
+1 received by user: 5


  Reply # 700094 12-Oct-2012 10:51 Send private message

sidefx:
otari:
sidefx: Try set MTU on modem to 1492 if it's not already?


thanks for the suggestion (and thanks everyone who's offering help) - will try when I get home tonight!


No worries - it sounds very similar to an issue I had when using an RTA1320 (great little modem if you want one to test with - just grab one from trademe for ~$5-10) on vodafone and half bridging to a router. Basically certain sites would load (google, geekzone) and others wouldn't (amazon and ironically vodafone.co.nz)  - Turned out I had to set the MTU explicitly on the RTA1320, even though it worked fine on the default with a TP-Link modem.


I actually have an RTA1320 hanging around from my old Orcon connection. Will try and swap that one out as well. How complicated was it to set up the half bridge?

1876 posts

Uber Geek
+1 received by user: 254


  Reply # 700101 12-Oct-2012 11:00 Send private message

otari:
I actually have an RTA1320 hanging around from my old Orcon connection. Will try and swap that one out as well. How complicated was it to set up the half bridge?


Reasonably simple in the end, though it took a bit of reading to get there; I ran it in tandem with a TP-Link router flashed with Gargoyle. It really was a great setup. If you search these forums I think I posted about getting it setup a fair bit.

8BitGirl in a HD World
627 posts

Ultimate Geek
+1 received by user: 334

Trusted
Vodafone NZ
Subscriber

  Reply # 700602 13-Oct-2012 12:37 Send private message

Hi otari,

If you are able to PM me your customer number I can have a look at the link for you. At the very least I'd like to look at an analyzer of your line over a 24 hours period.



Edit: I know you mentioned already that DSL stays up, it's the PPP tunnel I'm interested in.

Cheers,
Lon




Less blunt than johnr but probably not much. ^LS on Twitter & Facebook. Queen of the Mods on http://community.vodafone.co.nz. Come say 'Hi' :)


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Has Spark (Telecom) locked their iphone 6 ?
Created by anewguy2014, last reply by michaelmurfy on 17-Dec-2014 14:32 (25 replies)
Pages... 2


forgot how to unlock a car door
Created by joker97, last reply by joker97 on 19-Dec-2014 19:10 (49 replies)
Pages... 2 3 4


In defence of cats
Created by Rikkitic, last reply by DarthKermit on 17-Dec-2014 15:40 (68 replies)
Pages... 3 4 5


Slaughter of Innocents
Created by networkn, last reply by networkn on 19-Dec-2014 17:46 (64 replies)
Pages... 3 4 5


Lightbox launches on PlayStation 4
Created by freitasm, last reply by sultanoswing on 19-Dec-2014 20:56 (39 replies)
Pages... 2 3


How is iParcel these days?
Created by peejayw, last reply by surfisup1000 on 18-Dec-2014 21:45 (19 replies)
Pages... 2


Spray Foam Insulation
Created by AACTech, last reply by timbosan on 19-Dec-2014 16:58 (36 replies)
Pages... 2 3


Google Chromecast now available in New Zealand
Created by freitasm, last reply by markl on 18-Dec-2014 15:36 (153 replies)
Pages... 9 10 11



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.