Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



6469 posts

Uber Geek
+1 received by user: 384

Trusted
Subscriber

Topic # 110804 16-Oct-2012 15:28 Send private message

This isn't a Vodafone specific question, but I don't know where else to ask, and he's with Vodafone.

A friend of mine runs several businesses, he wants a different 0800 for each, which he wants to ring on his cellphone. He wants to answer the phone with the correct business name, so he has to know what number the caller called.

Is there any practical way to do this? Having multiple phones isn't a good solution, and neither is voicemail or an answering service of any kind. He wants it cheap, as he expects low call volume, so $50/month/number would be expensive.




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
16095 posts

Uber Geek
+1 received by user: 1155

Trusted
Vodafone NZ

  Reply # 702117 16-Oct-2012 15:29 Send private message

As the terminating number is the same it would not be possible to tell what 0800 number was called






6469 posts

Uber Geek
+1 received by user: 384

Trusted
Subscriber

  Reply # 702119 16-Oct-2012 15:35 Send private message

Do you or anyone else have any kind of alternate solution that might work? He could use another 0800 number provider if required, for example I use WxC after I left Vodafone.




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

2934 posts

Uber Geek
+1 received by user: 151

Trusted
Subscriber

  Reply # 702121 16-Oct-2012 15:37 Send private message

You could setup a PBX with the incoming 0800 numbers being passed as CIDs. Based on this you could then forward the calls with different outgoing CIDs based on the incoming calls. Pretty sure you can do this with ASterisk from what I've seen.





16095 posts

Uber Geek
+1 received by user: 1155

Trusted
Vodafone NZ

  Reply # 702128 16-Oct-2012 15:50 Send private message

Would only work if you the caller already




Infrastructure Geek
3615 posts

Uber Geek
+1 received by user: 65

Trusted
Microsoft NZ
Subscriber

  Reply # 702131 16-Oct-2012 15:57 Send private message

the asterisk option would work if you consume two lines - one for the incoming 0800 and one for the outgoing 'forwarded' (re-routed) call. that would cost you for the outgoing call though.

running a SIP client on the cellphone doing VoIP would be an option also. instead of 'forwarding' the call out, you just send it to the SIP client with a modified caller display name. this option relies on good mobile data network though, and also would incur extra cost.





Technical Evangelist
Microsoft NZ
about.me/nzregs
Twitter: @nzregs


Conference tickets selling out fast, Keynote/TechLive only tickets still available - http://newzealand.msteched.com

TechEd New Zealand 2014 Sep 7-9




6469 posts

Uber Geek
+1 received by user: 384

Trusted
Subscriber

  Reply # 702215 16-Oct-2012 19:22 Send private message

Asterix is an interesting idea, fairly technical though I guess. Can anyone think of a simpler option?




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

1282 posts

Uber Geek
+1 received by user: 8


  Reply # 702226 16-Oct-2012 19:49 Send private message

timmmay: Asterix is an interesting idea, fairly technical though I guess. Can anyone think of a simpler option?


I'm completely unsure on this but is it possible to use a dual sim phone. This would rely on the phone telling you which SIM was being called but it might be possible.



6469 posts

Uber Geek
+1 received by user: 384

Trusted
Subscriber

  Reply # 702230 16-Oct-2012 20:13 Send private message

Interesting idea JB, I'll suggest he look into it thanks :)




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

627 posts

Ultimate Geek

Trusted

  Reply # 702270 17-Oct-2012 03:46 Send private message

Some toll free operators (TelstraClear and Zintel spring to mind) used to offer a service where a tone was played when the 0800 call was connected to indicate which number was dialled. One beep, number one, two beeps, number two, etc. This is a fairly rudimentary way of implementing it, but it worked. The caller didn't hear the beep.

You could implement something like this with Asterisk too fairly easily I think.



6469 posts

Uber Geek
+1 received by user: 384

Trusted
Subscriber

  Reply # 702281 17-Oct-2012 06:16 Send private message

Thanks PH, I'll pass that on to my friend. I really think running Asterix is beyond what he was hoping to do. The tone thing may work though, if they still do it. Vodafone used to have a voice say "0800 call", which made you miss the start of what the caller said.




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

278 posts

Ultimate Geek
+1 received by user: 2


  Reply # 702430 17-Oct-2012 12:07 Send private message

There is the option of getting the 0800 from 2talk (or other voip provider).
In their web interface you set up automatic call forwarding to your friend's mobile phone.

He will pay the cost of receiving the 0800 call plus the outgoing call to his mobile - although since it's a low call volume this shouldn't be a problem.
As it's a forwarded call he will see the 0800 number as caller ID so he will know how to answer. Obviously he won't be able to see the ID of the caller but he can see it in the 2talk web interface.

Edit: I'm certain that 2talk could change the caller id to show both the originating ID and the 0800 number called although it's not something that's offered currently. 
In asterisk it's as simple as:

exten => xxx,1,Set(CALLERID(num)=0800123456-${CALLERID(num)})




6469 posts

Uber Geek
+1 received by user: 384

Trusted
Subscriber

  Reply # 702444 17-Oct-2012 12:18 Send private message

That sounds like it's worth looking into, thanks TCP :-)




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

19204 posts

Uber Geek
+1 received by user: 1079

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 702460 17-Oct-2012 13:05 Send private message

The solution is very simple and is something I've deployed before but my solution requires Asterisk. Run the 0800 numbers into Asterisk where they're placed in a queue, connect the call to the mobile and when you answer announce the originating ANI/CLI of the call and the trunk it entered on and then bridge both channels together.

It's all of about 5 minutes work (or more if I was charging somebody for the solution! Smile)







6469 posts

Uber Geek
+1 received by user: 384

Trusted
Subscriber

  Reply # 702462 17-Oct-2012 13:08 Send private message

Sbiddle, can you give me the one sentence version of how difficult it is to set up an Asterix server and get it all working, for someone with good technical knowledge but no VoIP knowledge? Can it be hosted by someone who knows what they're doing?




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

19204 posts

Uber Geek
+1 received by user: 1079

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 702474 17-Oct-2012 13:09 Send private message

I also built a way to do this using Asterisk, a combination of softphone on the mobile or SMS notifications and then a SIP 302 redirects from the Asterisk box so it saved having to pay outbound call costs to the mobile but it took me a long time to build that solution so I'm not giving it away for free.

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

MH 17 "shot down" all dead
Created by joker97, last reply by turnin on 22-Jul-2014 16:56 (196 replies)
Pages... 12 13 14


PB Computers experiences
Created by KiwiNZ, last reply by paulmilbank on 23-Jul-2014 11:32 (20 replies)
Pages... 2


Huge Fuss, didn't even make it a year.
Created by networkn, last reply by Glassboy on 22-Jul-2014 19:50 (121 replies)
Pages... 7 8 9


Skinny's new aggressive ad campaign
Created by Yabanize, last reply by Yabanize on 22-Jul-2014 23:35 (52 replies)
Pages... 2 3 4


Insulation - good deals?
Created by Fred99, last reply by Handle9 on 19-Jul-2014 18:08 (15 replies)

Telecom and temporarily moving
Created by Tel69, last reply by NonprayingMantis on 19-Jul-2014 21:34 (12 replies)

Cunliffe on Holiday
Created by networkn, last reply by trig42 on 23-Jul-2014 09:02 (34 replies)
Pages... 2 3


Those were the days......Xtra Jetstream plans 10 yrs ago
Created by clinty, last reply by tdgeek on 23-Jul-2014 11:43 (31 replies)
Pages... 2 3



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.