Vodafone international outage?

Forums › Vodafone New Zealand, TelstraClear and ihug › Vodafone international outage?

bsd

43 posts

Geek

Topic # 112045 24-Nov-2012 10:37
Anyone else having trouble accessing certain international sites on VFNZ? I can't get through to Dropbox.com, Twitter.com and a few other international sites using fixed or mobile broadband from Vodafone.

brdivu

23 posts

Geek

Reply # 722204 24-Nov-2012 10:46
Same here, other websites are fine, just can't get to twitter or Dropbox. Via telecom XT, I can reach those sites fine.

jesterz

82 posts

Master Geek

Reply # 722210 24-Nov-2012 10:57
Seems to be the same problem today, Twitter not accessible for example.

shanes

10 posts

Wannabe Geek

Subscriber

Reply # 722211 24-Nov-2012 11:04
Same here... ICONZ as the ISP Seemed to have lost all International for a while, some of it seems to have come back now.

Oncop53

158 posts

Master Geek

Reply # 722212 24-Nov-2012 11:06
Yep down for me too (Auckland). Tried to submit a report here: http://www.geekzone.co.nz/FaultByISP.asp but can't login for some reason.

dannyres

192 posts

Master Geek

Reply # 722214 24-Nov-2012 11:09
Same here. I called the VF helpdesk but they weren't aware of any issue (I didn't try to push it as I thought the issue may have been on my end).

kyhwana2

2187 posts

Uber Geek

Reply # 722220 24-Nov-2012 11:34
Vocus is having issues getting to the US. It's a known issue, they're working on it. (Before anyone asks, it's not related to SXC, AFAIK)

freitasm

BDFL
44238 posts

Uber Geek

Administrator

Trusted

Geekzone

Subscriber

Reply # 722223 24-Nov-2012 11:36
ICONZ, Unleash and others affected. Usually help desk people have no visibility into problems (yes telcos are bad at communicating, who would've thought). Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

kyhwana2

2187 posts

Uber Geek

Reply # 722226 24-Nov-2012 11:47
To see if the site you're trying to get to is unreachable because of vocus, do a traceroute/winmtr/mtr to it. If the last hop you can see is a VOCUS host, it's this current issue. To get around it, use a proxy/VPN you can get to via !VOCUS.

VodafoneDylan

35 posts

Geek

Trusted

Vodafone NZ

Reply # 722248 24-Nov-2012 12:20
Hi everyone Our faults team have received a few examples and they're looking into it now. Sorry for the inconvenience. Cheers Dylan

Ventura

87 posts

Master Geek

Reply # 722253 24-Nov-2012 12:33
iTunes store not loading in iTunes also, it will via vpn though

AngelsCharlie

1 post

Wannabe Geek

Reply # 722259 24-Nov-2012 12:39
Yeah, www.androidpolice.com and www.anandtech.com aren't working at the moment.

VodafoneDylan

35 posts

Geek

Trusted

Vodafone NZ

Reply # 722281 24-Nov-2012 13:34
Everything should be working again now. There was an issue with an upstream provider, all sorted. Really appreciate the examples you guys provided and your patience! Thanks Dylan

Disrespective

973 posts

Ultimate Geek

Reply # 722307 24-Nov-2012 14:52
It still seems pretty flakey for me. Mostly just random sites though. The big ones seem to work but anything smaller like http://www.thegridsystem.org/ won't resolve. www.archimage.co.nz psn: PabloNZ