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43 posts

Geek


Topic # 112045 24-Nov-2012 10:37 Send private message

Anyone else having trouble accessing certain international sites on VFNZ? 

I can't get through to Dropbox.com, Twitter.com and a few other international sites using fixed or mobile broadband from Vodafone.

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23 posts

Geek


  Reply # 722204 24-Nov-2012 10:46 Send private message

Same here, other websites are fine, just can't get to twitter or Dropbox.

Via telecom XT, I can reach those sites fine.

88 posts

Master Geek
+1 received by user: 4


  Reply # 722210 24-Nov-2012 10:57 Send private message

Seems to be the same problem today, Twitter not accessible for example.


24 posts

Geek

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  Reply # 722211 24-Nov-2012 11:04 Send private message

Same here... ICONZ as the ISP

Seemed to have lost all International for a while, some of it seems to have come back now.

217 posts

Master Geek
+1 received by user: 17


  Reply # 722212 24-Nov-2012 11:06 Send private message

Yep down for me too (Auckland). Tried to submit a report here: http://www.geekzone.co.nz/FaultByISP.asp but can't login for some reason.


192 posts

Master Geek


  Reply # 722214 24-Nov-2012 11:09 Send private message

Same here.  I called the VF helpdesk but they weren't aware of any issue (I didn't try to push it as I thought the issue may have been on my end).

2329 posts

Uber Geek
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  Reply # 722220 24-Nov-2012 11:34 Send private message

Vocus is having issues getting to the US. It's a known issue, they're working on it.
(Before anyone asks, it's not related to SXC, AFAIK)

BDFL
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  Reply # 722223 24-Nov-2012 11:36 Send private message

ICONZ, Unleash and others affected. Usually help desk people have no visibility into problems (yes telcos are bad at communicating, who would've thought).




2329 posts

Uber Geek
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  Reply # 722226 24-Nov-2012 11:47 Send private message

To see if the site you're trying to get to is unreachable because of vocus, do a traceroute/winmtr/mtr to it. If the last hop you can see is a VOCUS host, it's this current issue.

To get around it, use a proxy/VPN you can get to via !VOCUS.

137 posts

Master Geek
+1 received by user: 87

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Vodafone NZ

  Reply # 722248 24-Nov-2012 12:20 Send private message

Hi everyone

Our faults team have received a few examples and they're looking into it now. Sorry for the inconvenience.

Cheers

Dylan

86 posts

Master Geek


  Reply # 722253 24-Nov-2012 12:33 Send private message

iTunes store not loading in iTunes also, it will via vpn though

3 posts

Wannabe Geek


  Reply # 722259 24-Nov-2012 12:39 Send private message

Yeah, www.androidpolice.com and www.anandtech.com aren't working at the moment.

137 posts

Master Geek
+1 received by user: 87

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Vodafone NZ

  Reply # 722281 24-Nov-2012 13:34 Send private message

Everything should be working again now. There was an issue with an upstream provider, all sorted.

Really appreciate the examples you guys provided and your patience!

Thanks

Dylan

1230 posts

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  Reply # 722307 24-Nov-2012 14:52 Send private message

It still seems pretty flakey for me. Mostly just random sites though. The big ones seem to work but anything smaller like http://www.thegridsystem.org/ won't resolve.

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