I have been with you for years, once upon a time I strayed to Telecom, but I quickly came back. I have my mobile and my home phone/Internet/Sky all bundled up with you.
This year, I had a bad experience with my router dying - Through constant support from this forum and the phone, we were able to solve it and I even got a 6 month trial of static IP at half price to help me out. This act was kind, because it really wasn't your fault, It was jsut a bad coincidence the dying router was dropping the net constantly making it look like it was your end.
I love the static IP by the way, Netflix is superb.
I want to stay with you, I really do, but soon, I lose the 6 month trial and I will have to pay $20 a month for a static IP. I don't want to change companies, but I can head to Orcon or someone else and get a better deal.
I guess I'm asking in this "open letter" to consider making static IP available for $5 a month, I don't need all the business stuff that goes along with it.
Also, while you are there , how about convincing sky to make the Igloo box run off the satellite connection and a DVR - MyIgloo anyone?
Merry Christmas Vodafone.
A loyal customer.
P.S this is a bit of a tongue in cheek "letter" A serious message, but I'd love to hear from anyone that has any advice on static IP's, "mysky vs magictv vs igloo" and the such like.