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Topic # 112411 7-Dec-2012 16:03 Send private message

Dear Vodafone,

I have been with you for years, once upon a time I strayed to Telecom, but I quickly came back. I have my mobile and my home phone/Internet/Sky all bundled up with you.

This year, I had a bad experience with my router dying - Through constant support from this forum and the phone, we were able to solve it and I even got a 6 month trial of static IP at half price to help me out. This act was kind, because it really wasn't your fault, It was jsut a bad coincidence the dying router was dropping the net constantly making it look like it was your end.

I love the static IP by the way, Netflix is superb.

I want to stay with you, I really do, but soon, I lose the 6 month trial and I will have to pay $20 a month for a static IP. I don't want to change companies, but I can head to Orcon or someone else and get a better deal.

I guess I'm asking in this "open letter" to consider making static IP available for $5 a month, I don't need all the business stuff that goes along with it.

Also, while you are there , how about convincing sky to make the Igloo box run off the satellite connection and a DVR - MyIgloo anyone?

Merry Christmas Vodafone.

Signed,
A loyal customer.

P.S this is a bit of a tongue in cheek "letter" A serious message, but I'd love to hear from anyone that has any advice on static IP's, "mysky vs magictv vs igloo" and the such like.

Cheers!
Gareth. 

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Hawkes Bay
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Reply # 728650 7-Dec-2012 16:18 Send private message

Please halve or double your dose.




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  Reply # 728651 7-Dec-2012 16:19 Send private message

Musclesnz: I want to stay with you, I really do, but soon, I lose the 6 month trial and I will have to pay $20 a month for a static IP. I don't want to change companies, but I can head to Orcon or someone else and get a better deal.


I pay $20 for my UFB static IP - EOL Money Mouth





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  Reply # 728661 7-Dec-2012 16:41 Send private message

Why would you need a static IP these days unless you're running some service at home?





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  Reply # 728672 7-Dec-2012 17:04 Send private message

I run Netflix on Vodafone without a static up.




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  Reply # 728681 7-Dec-2012 17:28 Send private message

Thanks for the double your dose message.

What I was getting at was this.

Currently using Apple TV 3 - un block US to allow us access to Netflix.

Before I got the static ip we were not able to get access to Netflix. I'm using a modem router with wireless turned off through time capsule for home wireless. A mate of mine came over with his router that is running VPN through software but we had trouble with that integrating with time capsule I think.

How do you run Netflix access without static IP? The reason I ask was that after trawling through the forums here I thought both Telecom and Vodafone had dynamic IP which upsets Netflix.

Apparently Telecom offer static IP at $5 a month. Can anyone confirm this. Also is anyone using a VPN with success that's not to slow on the net- I tend to get about 5mbps where I am located. Cheers.

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  Reply # 728686 7-Dec-2012 17:51 Send private message

Musclesnz: Dear Vodafone,

I have been with you for years, once upon a time I strayed to Telecom, but I quickly came back. I have my mobile and my home phone/Internet/Sky all bundled up with you.

This year, I had a bad experience with my router dying - Through constant support from this forum and the phone, we were able to solve it and I even got a 6 month trial of static IP at half price to help me out. This act was kind, because it really wasn't your fault, It was jsut a bad coincidence the dying router was dropping the net constantly making it look like it was your end.

I love the static IP by the way, Netflix is superb.

I want to stay with you, I really do, but soon, I lose the 6 month trial and I will have to pay $20 a month for a static IP. I don't want to change companies, but I can head to Orcon or someone else and get a better deal.

I guess I'm asking in this "open letter" to consider making static IP available for $5 a month, I don't need all the business stuff that goes along with it.

Also, while you are there , how about convincing sky to make the Igloo box run off the satellite connection and a DVR - MyIgloo anyone?

Merry Christmas Vodafone.

Signed,
A loyal customer.

P.S this is a bit of a tongue in cheek "letter" A serious message, but I'd love to hear from anyone that has any advice on static IP's, "mysky vs magictv vs igloo" and the such like.

Cheers!
Gareth. 





Good luck, I too would like a static ip address without all the other stuff that comes with that, been down this track with vodafone before and they have passed this on to the marketing team.


You are right $20 a month is way too expensive, $3-$5 I could live with.

all I can say is keep on asking as maybe oneday someone in marketing may just get the message and a little light will go on and they realise that thay can offer just a fixed ip address to those that want it.


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  Reply # 728700 7-Dec-2012 18:44 Send private message

Hah, vodafone can't get any more v4 IP's (ever). APNIC ran out last year.
You should be bugging them to support IPv6 and serve static /56's.

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  Reply # 728708 7-Dec-2012 19:11 Send private message

Musclesnz: Thanks for the double your dose message.

What I was getting at was this.

Currently using Apple TV 3 - un block US to allow us access to Netflix.

Before I got the static ip we were not able to get access to Netflix. I'm using a modem router with wireless turned off through time capsule for home wireless. A mate of mine came over with his router that is running VPN through software but we had trouble with that integrating with time capsule I think.

How do you run Netflix access without static IP? The reason I ask was that after trawling through the forums here I thought both Telecom and Vodafone had dynamic IP which upsets Netflix.

Apparently Telecom offer static IP at $5 a month. Can anyone confirm this. Also is anyone using a VPN with success that's not to slow on the net- I tend to get about 5mbps where I am located. Cheers.


Don't know about Vodafone but I use unblock us with netflix over telecom without a static ip and it works fine.

Unblock us does base it's service on your IP address, but since a dynamic ip only changes once in a while, all you need to do when it changes is log in to unblock us on your browser and update your IP address, which is very simple and takes 10 seconds.

I'm fairly sure telecom give you static ip for free on the higher data cap plans, but like I said, it's not necessary to use unblock us and netflix anyway.

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  Reply # 728718 7-Dec-2012 19:34 Send private message

kyhwana2: Hah, vodafone can't get any more v4 IP's (ever). APNIC ran out last year.
You should be bugging them to support IPv6 and serve static /56's.


Vodafone recently purchased about 201k v4 addresses.  They might still be registered under the TelstraClear name, but there wasn't any other reason for purchase, was there?

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  Reply # 728736 7-Dec-2012 20:28 Send private message

Unblock us doesn't work properly because of the transparent proxy that Vodafone implemented. A VPN will work fine but a dns based solution such as unblock us won't.

I use HMA but others such as astrill will work just as well.

Cheers, Matt.




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  Reply # 728880 8-Dec-2012 09:42 Send private message

Thanks for clearing that up Hairy1. Last question- my knowledge is that a VPN "halves" your speed. I'm unsure if I'm correct about that- could you confirm how speed is for you when running through the VPN?
Cheers,
Gareth

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  Reply # 728890 8-Dec-2012 10:10 Send private message

NonprayingMantis: Don't know about Vodafone but I use unblock us with netflix over telecom without a static ip and it works fine.

Unblock us does base it's service on your IP address, but since a dynamic ip only changes once in a while, all you need to do when it changes is log in to unblock us on your browser and update your IP address, which is very simple and takes 10 seconds.

I'm fairly sure telecom give you static ip for free on the higher data cap plans, but like I said, it's not necessary to use unblock us and netflix anyway.


Yep.. As per the link I included.

I don't use unblock us but I do know plenty of people who do on Telecom (who also has a transparent proxy which does hiccup every now and again, but not that often) and haven't heard of people having problems with it in regards to using that service.




I work for Telecom Spark, but as always my views are my own.

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  Reply # 737980 28-Dec-2012 10:33 Send private message

Hi, I've been trying to figure out this 'unblock us' issue with Vodafone, I'm keen to jump in and give it a go but the thing I'm not sure about is on these forums previous posts have said that unblock us will work with the ps3 and Mabey iPads? Just not pc? Is this true? If this is the case it would be sweet as because I only really want to use Netflix on my ps3

Thanks for any help

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  Reply # 737984 28-Dec-2012 10:49 Send private message

Musclesnz: Thanks for clearing that up Hairy1. Last question- my knowledge is that a VPN "halves" your speed. I'm unsure if I'm correct about that- could you confirm how speed is for you when running through the VPN?
Cheers,
Gareth


Yes. The speed is quite a bit less and is down to around 3 mbps. It still works fine for streaming HD on netflix.

Cheers.





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  Reply # 737985 28-Dec-2012 10:56 Send private message

hairy1:
Musclesnz: Thanks for clearing that up Hairy1. Last question- my knowledge is that a VPN "halves" your speed. I'm unsure if I'm correct about that- could you confirm how speed is for you when running through the VPN?
Cheers,
Gareth


Yes. The speed is quite a bit less and is down to around 3 mbps. It still works fine for streaming HD on netflix.

Cheers.



with unblock-us I have enough for Full HD, could never achieve that with my Astril VPN.

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