Vodafone DSL speed

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AKT

126 posts

Master Geek

Topic # 112447 9-Dec-2012 11:44
We’ve just moved house on Friday and moved our (Naked) DSL with Vodafone too. The router reports a 12.5-13.2 connection but the speed is dire in ‘real life’. I have tried with and without a splitter (slower with splitter) and rebooting the router but nothing seems to make a difference. Is there a problem with the VF network, or is it there something I can do to try and troubleshoot? Any ideas? Cheers Andy

RunningMan

1324 posts

Uber Geek

Reply # 729225 9-Dec-2012 11:50
The speedtest result can be affected by many factors. 1) Roughly where are you? 2) Was that test conducted via wired, or WiFi connection to your modem? 3) Local or overseas server?

sbiddle

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Biddle Corp

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Reply # 729234 9-Dec-2012 12:08
Modem line stats are the only thing of any relevence here, not speedtest.net results. You will need to post these. *Need help configuring your Linksys ATA or IP Phones for New Zealand? Check my blog post

cyril7

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Reply # 729247 9-Dec-2012 12:30
sbiddle: Modem line stats are the only thing of any relevence here, not speedtest.net results. You will need to post these. Yep line stats please, voda's network both ULL and wholesale currently has plenty of capacity as I understand it, so sounds like we need to understand your actual connection first. Cyril

johnr

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Reply # 729255 9-Dec-2012 13:10
Moved where? What modem are you using? Systems Engineer Vodafone NZ http://forum.vodafone.co.nz

AKT

126 posts

Master Geek

Reply # 729265 9-Dec-2012 13:31
OK, Hopefully this covers the questions asked - thanks for your help in advance. Modem: Vodafone supplied HG556a Software version: V100R001C12B037 (same hardware was fine at previous house) Location: Nelson We moved in on 7th Dec The server for the speed test was in ChCh I think but it keeps changing location. I have ran another speed test just now which got 3.15 down and 0.75 up but the last couple of days it has been at the level of the OP. Here are the stats from the modem - if there are any others that are helpful, let me know where to find them. These stats are around 5-10 mins after a reboot - can post more later if it makes any difference. A

RunningMan

1324 posts

Uber Geek

Reply # 729275 9-Dec-2012 13:44
At a glance, the stats look OK. Haven't hit the data cap and been throttled had you?

AKT

126 posts

Master Geek

Reply # 729276 9-Dec-2012 13:48
RunningMan: At a glance, the stats look OK. Haven't hit the data cap and been throttled had you? No, 0.22GB of 100GB used. The stats I posted were agh the time I got 3.15 D/L speed but it is slow more often than not. A

AKT

126 posts

Master Geek

Reply # 730811 11-Dec-2012 21:12
Just by way of an update it all seems to have sorted itself out. After I had a TXT to say I should be fully up and running (on Monday) it has sped up to the speeds I’d have expected. ‘Speedtest’ also seems to see our location correctly now - not sure that’s relevant or not. Cheers A

johnr

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Reply # 730814 11-Dec-2012 21:15
What speed are you getting now using the Vodafone NZ speedtest? http://www.vodafone.co.nz/broadband/speedtest/index.jsp Systems Engineer Vodafone NZ http://forum.vodafone.co.nz

AKT

126 posts

Master Geek

Reply # 730825 11-Dec-2012 21:27
johnr: What speed are you getting now using the Vodafone NZ speedtest? http://www.vodafone.co.nz/broadband/speedtest/index.jsp Sure Andy

johnr

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Reply # 730832 11-Dec-2012 21:33
Nothing wrong with that :) edit: Wow and my 12k post Systems Engineer Vodafone NZ http://forum.vodafone.co.nz

AKT

126 posts

Master Geek

Reply # 730838 11-Dec-2012 21:41
johnr: Nothing wrong with that :) edit: Wow and my 12k post Nope, nothing at all - BIG difference from the first post! Congrats 12k! I have slightly less than you - 0.12k A