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128 posts

Master Geek


Topic # 112620 14-Dec-2012 18:12 Send private message

Sorry to start a new thread on probably a simple topic.

My daughter is using my old S2 (ex-Telecom) on Vodafone and until recently she did not have data so we had disabled that but with new plan she is up and running, and everything works fine except.

Problem is when she gets a pxt msg (MMS) it shows a dialog to download which she selects and it says downloading but then nothing happens and it just reverts back to 'download'.

I have checked the APN settings as listed on here so is there something I may be missing?

thanks

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  Reply # 732695 14-Dec-2012 18:16 Send private message

A while ago, you had to send a pxt first, so the system knows you are able to receive one. Can you send OK?



128 posts

Master Geek


  Reply # 732705 14-Dec-2012 18:26 Send private message

RunningMan: A while ago, you had to send a pxt first, so the system knows you are able to receive one. Can you send OK?


Ok hangs on sending as well, just sending sending sending give up :)

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  Reply # 732714 14-Dec-2012 18:50 Send private message

Check out this thread please over on the Vodafone NZ forum

http://forum.vodafone.co.nz/topic/6060-android-apn-mobile-network-settings/

This is the important bit not to miss out " APN Type: default, supl " on the VFNZ internet APN






128 posts

Master Geek


  Reply # 732719 14-Dec-2012 19:06 Send private message

johnr: Check out this thread please over on the Vodafone NZ forum

http://forum.vodafone.co.nz/topic/6060-android-apn-mobile-network-settings/

This is the important bit not to miss out " APN Type: default, supl " on the VFNZ internet APN


thanks John I went in and that was there but I put a space after the comma before 'supl' and rebooted, not sure if that was it but was able to download a pxt.

cheers

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  Reply # 732726 14-Dec-2012 19:13 Send private message

Best test is to send a PXT to your own mobile number




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Ultimate Geek
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  Reply # 732731 14-Dec-2012 19:25 Send private message

I thought mobile data on the phone needed to be enabled for MMS.

At least I recall an iphone user some time ago who wasn't receiving MMS, and when I enabled data on her phone the MMS was received.

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  Reply # 732732 14-Dec-2012 19:27 Send private message


My daughter is using my old S2 (ex-Telecom) on Vodafone and until recently she did not have data so we had disabled that but with new plan she is up and running, and everything works fine except.


You *must* have data enabled to send and receive MMS.




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  Reply # 732735 14-Dec-2012 19:36 Send private message

And if you're enabling data you would be better to use viber or whatsapp so you don't pay per message..

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  Reply # 732738 14-Dec-2012 19:43 Send private message

blair003: And if you're enabling data you would be better to use viber or whatsapp so you don't pay per message..


How do you know the plan / bundle they are on does not include X amount of SMS?






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Master Geek


  Reply # 732886 15-Dec-2012 12:30 Send private message

freitasm:

My daughter is using my old S2 (ex-Telecom) on Vodafone and until recently she did not have data so we had disabled that but with new plan she is up and running, and everything works fine except.


You *must* have data enabled to send and receive MMS.


yes had it turned off when she was not on a data inclusive plan and she just used to surf with wifi, but with the new plans she is able to turn on data when needed.

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  Reply # 732889 15-Dec-2012 12:44 Send private message

johnr:
blair003: And if you're enabling data you would be better to use viber or whatsapp so you don't pay per message..


How do you know the plan / bundle they are on does not include X amount of SMS?


We were talking MMS and I don't know what plan they had, but if it did include MMS messages (I didn't know anyone was bundling them in plans) I trust the OP is smart enough to work out for himself whether it is cost effective.

The main point of my post was that the OP said they had data disabled, and unlike SMS, MMS requires data. And if they enable data for MMS then they have other options available for sending multi media messages as well.

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  Reply # 732893 15-Dec-2012 13:01 Send private message

tallmaninthecnr:
freitasm:

My daughter is using my old S2 (ex-Telecom) on Vodafone and until recently she did not have data so we had disabled that but with new plan she is up and running, and everything works fine except.


You *must* have data enabled to send and receive MMS.


yes had it turned off when she was not on a data inclusive plan and she just used to surf with wifi, but with the new plans she is able to turn on data when needed.


So, it's not clear from your answer... Is mobile data turned ON when trying to send a MMS or not? You have to use mobile data for MMS, it will not work over WiFi.









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Master Geek


  Reply # 732925 15-Dec-2012 15:23 Send private message

freitasm:
tallmaninthecnr:
freitasm:

My daughter is using my old S2 (ex-Telecom) on Vodafone and until recently she did not have data so we had disabled that but with new plan she is up and running, and everything works fine except.


You *must* have data enabled to send and receive MMS.


yes had it turned off when she was not on a data inclusive plan and she just used to surf with wifi, but with the new plans she is able to turn on data when needed.


So, it's not clear from your answer... Is mobile data turned ON when trying to send a MMS or not? You have to use mobile data for MMS, it will not work over WiFi.





Initially with data turned on it did not work, but as in my reply to JohnR above after making an adjustment to the APN settings it appears to have fixed the problem.

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