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140 posts

Master Geek


Topic # 112805 20-Dec-2012 23:38 Send private message

When I go to test the account settings it fails if I try port 465 or 587
Any ideas?

Many clients will automatically configure the appropriate IMAP connection settings for your account, but confirm that the connection settings your client configures are the same as what's listed below.

If you're using a client that's not listed above, you can also use the following information to configure your IMAP. If you have problems, contact your mail client's customer support department for further instructions.
  • Incoming Mail (IMAP) Server - Requires SSL
    • imap.gmail.com
    • Port: 993
    • Requires SSL:Yes
  • Outgoing Mail (SMTP) Server - Requires TLS
    • smtp.gmail.com
    • Port: 465 or 587
    • Requires SSL: Yes
    • Requires authentication: Yes
    • Use same settings as incoming mail server
  • Full Name or Display Name: [your name]
  • Account Name or User Name: your full Gmail address ([email protected]). Google Apps users, please enter username@your_domain.com
  • Email address: your full Gmail address ([email protected]) Google Apps users, please enter username@your_domain.com
  • Password: your Gmail password
If your client does not support SMTP authentication, you won't be able to send mail through your client using your Gmail address.

Also, if you're having trouble sending mail but you've confirmed that encryption is active for SMTP in your mail client, try to configure your SMTP server on a different port: 465 or 587.



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6092 posts

Uber Geek
+1 received by user: 208


  Reply # 735800 20-Dec-2012 23:41 Send private message

Is your ISP or something blocking the port? Can you use your ISPs smtp server instead? Otherwise contact Gmails support.



140 posts

Master Geek


  Reply # 735801 20-Dec-2012 23:42 Send private message

yeah I think Vodafone might be blocking those ports, hopefully someone on Geekzone knows..

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  Reply # 735829 21-Dec-2012 07:21 Send private message

Hi, I dont believe Voda will block those ports, and a recent client on Voda that I setup their outlook for gmail IMAP had no issues.

I presume you have rechecked the settings, most importantly the user name and password

And did you go into the outgoing dialog box in the IMAP setup to set the use IMAP settings for SMTP authenticaion

Cheers
S

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Vodafone NZ
Subscriber

  Reply # 735830 21-Dec-2012 07:24 Send private message

Have you done a telnet test?




199 posts

Master Geek
+1 received by user: 11


  Reply # 735840 21-Dec-2012 08:03 Send private message

Have you ticked - My server requires Authentication in the outgoing server tab? ( More settings )
Also use ssl on port 465 not TLS.
Port 587 does not require ssl

if worst comes to worst use the smtp server of your ISP.

I have never had an issue with GMAIL SSL servers, I have always found them reliable.

Personally I Don't like Imap on outlook, it confuses people.
Try windows live mail or whatever it is called now and it handles IMAP a lot better IMO

John

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  Reply # 735841 21-Dec-2012 08:08 Send private message

Or just use the web interface, richer experience with full contacts and calendar sync, no app to support, and full remote support access for you.

Cyril

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