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23 posts


Topic # 112831 22-Dec-2012 17:58 Send private message

Hi all, 

My slow down issues and disconnection issues with Vodafone naked broadband have persisted (note the 67 asdl sync cuts in the last 3 days) and I continue to search for the cause.

I'm currently organising for the legendary Coffeebaron to come in and check the internal wiring (although I suspect I already have a master splitter as the internet only works from one jackpoint).

At this stage I'm wondering if it's an external wiring problem. 

I just took these photos of the power pole outside - can anyone tell me if the state of the wiring cause be the cause (esp the last pic)?


Oh and the latest stats from my modem if that helps:

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1199 posts

Uber Geek
+1 received by user: 46

  Reply # 736391 22-Dec-2012 18:11 Send private message

Google indicates that is 600vA power cable with sleeved 8GA strands.

So I doubt it.

23 posts


  Reply # 736392 22-Dec-2012 18:28 Send private message

lol damn thanks Oblivian.

Back to the drawing board!

Can anyone tell me if the stats I posted hold any clue as to what the issue might be?

208 posts

Master Geek
+1 received by user: 14

  Reply # 736394 22-Dec-2012 18:51 Send private message

forget about your modem id be calling the power company live or not, thats still not good

497 posts

Ultimate Geek
+1 received by user: 111


  Reply # 736441 22-Dec-2012 22:34 Send private message

Oblivian: Google indicates that is 600vA power cable with sleeved 8GA strands.

So I doubt it.

It isnt a power cable - its a feed cable to a 15 pair copper cable terminal - the terminal at some stage been replaced, hense the repair heatshrink joint between the old cable and the new up the the terminal. The bottom cable apears to be a plastic cable with spiral wire armering (which was commonly used in the 80s). The kink in the armering shouldnt be a problem. either way it is very unlikely to have any detramentle effect on your BB.

1199 posts

Uber Geek
+1 received by user: 46

  Reply # 736444 22-Dec-2012 22:50 Send private message

Learn me for googling the only words I could find on it :) Didn't realise it was a sleeve only

move along, nothing to see here

245 posts

Master Geek
+1 received by user: 37

  Reply # 736451 22-Dec-2012 23:33 Send private message

Its an old lead cable / paper insulated cable - the wire on the outside is a protective layer to stop it getting damaged - the old "bell terminal" must of been replaced with a new plastic fed terminal hint the joint (paper to plastic) joint .

As for the kink at the bottom that looks ok - as long as the lead hasnt cracked and water hasnt got in but u would notice that

16642 posts

Uber Geek
+1 received by user: 1462

Vodafone NZ

  Reply # 736474 23-Dec-2012 01:23 Send private message

Are you on the Red network or wholesale and have you requested a port reset?

23 posts


  Reply # 736505 23-Dec-2012 09:47 Send private message

Thanks guys for all the input. 

johnr - I'm on the Red Network (in Mt Eden/Balmoral) and had a port reset done last weekend.

208 posts

Master Geek
+1 received by user: 14

  Reply # 736683 23-Dec-2012 20:48 Send private message

You could ask to be put on a robust profile. Have voda had chorus check the jumpers, both at your demark and the exchange? bear in mind you may be charged a "nff" fee

463 posts

Ultimate Geek
+1 received by user: 4


  Reply # 736906 24-Dec-2012 16:59 Send private message

I have the same problem here as well but havent really let it bother me. I have about the same connection rates as you when I first start my modem. But what happens with my connection is that it cuts in and out a number of times like yours does and after a day or 2 it settles on a lower connection rate. At the moment the downstream rate is 5709Kbps and the upstream rate is 809Kbps. It has been that rate for the last 2 or 3 days. A few days ago I brought and tried a brand new modem and it made no difference hence discounting any problem with the HG556a. My suspicions would be the wiring between the exchange and here as I have replaced the cable in my house with CAT5 cable from where the where the black cable comes into the house to the one and only phone jack.Yes I still have a single black pair of cables coming into the house from a pole.

23 posts


  Reply # 737954 28-Dec-2012 08:56 Send private message

Thanks guys.

Have had a chorus tech come and check it out. They couldn't find anything external near the house and then they headed off to check something up near the cabinet and never came back. Later I got a text from Vodafone to say it should be fixed now so I can only assume they found something.

Hard to tell as I had very little time before heading off on holiday, but my partner said it was still disconnecting for her before we left.

I've got the legendary Coffeebaron coming round in Jan to optimise my internal wiring so hopefully that will help too.

Will update when I return.


2 posts

Wannabe Geek

  Reply # 742123 9-Jan-2013 11:30 Send private message

Your modem is negotiating adsl2+ with the DSLAM which is good. But your place is probably over 3Km away from exchange. 

23 posts


  Reply # 742278 9-Jan-2013 14:23 Send private message

Thanks es2ng.

Forgive my ignorance but can anyone tell me if the green thing in the picture below is an exchange cabinet? If so, it's 500m from my house (as per Google Maps).

5972 posts

Uber Geek
+1 received by user: 109


  Reply # 742281 9-Jan-2013 14:30 Send private message

Hi, it looks like a cross connect cabinet, so no active gear inside.


1478 posts

Uber Geek
+1 received by user: 112


  Reply # 742284 9-Jan-2013 14:32 Send private message

Looks like a passive cabinet, just a bunch of wires connecting to other wires (for want of the proper term)

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