Hi I live at Waihi Beach where for years we have had seriously bad 2g/3g from Vodafone. I sell phones and have used several different models all with lack of signal over most of the local main area. Vodafone customers are unique as they stand in the street with phones raised in elevated positions trying to get a sniff of r/f.
Recently, 2Degrees who was piggybacking off the same Vodafone local site responded to the request for better reception by placing 2 new towers in strategic positions, making 2degrees coverage here fine. Compare this; about 20 years of Vodafone non-action; and how long has 2Degrees been in? 2-3 years?
Christmas time and we have had several guests both in our holiday home and visitors. All with Vodafone had major problems; not only poor reception, but once the traffic increases congestion occurs so they cant use their phones anyway.
IMHO pathetic response to customer demand by a company that provides little to no customer support.
PS I was talking to my cousin who lives in Devonport about this and they experience similar issues with Vodafone as do many others there. This from a company that recently purchased TelstraClear