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675 posts

Ultimate Geek


Topic # 113692 24-Jan-2013 17:01 Send private message

Is there a way that I can merge my mobile account with my landline + broadband account so that I'm billed once for everything?

I could be wrong but (I think it was on Geekzone) someone posted a screen grab of their VF online account and they had their landline, mobile, etc all listed.

Thanks.





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  Reply # 750334 24-Jan-2013 17:30 Send private message

Nope not possible yet

John




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz

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Master Geek

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  Reply # 750365 24-Jan-2013 18:27 Send private message

I think you can do it with CallPlus or Telecom




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Geek


  Reply # 751400 27-Jan-2013 08:13 Send private message

Why is this taking so long for Vodafone? It's years since they bought ihug and they are still using two completely incompatible billing systems.

586 posts

Ultimate Geek


  Reply # 751401 27-Jan-2013 08:19 Send private message

sbowness: Why is this taking so long for Vodafone? It's years since they bought ihug and they are still using two completely incompatible billing systems.


I know it's quite annoying, we have 2 mobiles on account (3rd on prepay) and broadband/home phone so that's 3 seperate bills each month.

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  Reply # 751402 27-Jan-2013 08:52 Send private message

Join the 2 mobiles onto one account that will bring it down to 2 bills




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http://forum.vodafone.co.nz

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  Reply # 751403 27-Jan-2013 08:53 Send private message

sbowness: Why is this taking so long for Vodafone? It's years since they bought ihug and they are still using two completely incompatible billing systems.


How many billing systems have you built / upgraded / merged?




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz

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Geek


  Reply # 751412 27-Jan-2013 09:26 Send private message

johnr:
sbowness: Why is this taking so long for Vodafone? It's years since they bought ihug and they are still using two completely incompatible billing systems.


How many billing systems have you built / upgraded / merged?


That's beside the point. I'm not a major telecommunications company with billions of dollars in resources. I'm a customer who believes that it should not take this long to provide something that competitors have provided for years.

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  Reply # 751414 27-Jan-2013 09:29 Send private message

It's not going to happen anytime soon, It's a major project when it happens and could take years




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz



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Ultimate Geek


  Reply # 751435 27-Jan-2013 10:51 Send private message

Thanks for the replies all!





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  Reply # 751437 27-Jan-2013 10:52 Send private message

Don't forget they have TelstraClear's billing to merge into the mix also at some point

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  Reply # 751440 27-Jan-2013 11:05 Send private message

DjShadow: Don't forget they have TelstraClear's billing to merge into the mix also at some point


Sure do




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz

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