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686 posts

Ultimate Geek
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Topic # 113692 24-Jan-2013 17:01 Send private message

Is there a way that I can merge my mobile account with my landline + broadband account so that I'm billed once for everything?

I could be wrong but (I think it was on Geekzone) someone posted a screen grab of their VF online account and they had their landline, mobile, etc all listed.

Thanks.





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16392 posts

Uber Geek
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Vodafone NZ

  Reply # 750334 24-Jan-2013 17:30 Send private message

Nope not possible yet

John




82 posts

Master Geek
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  Reply # 750365 24-Jan-2013 18:27 Send private message

I think you can do it with CallPlus or Telecom




92 posts

Master Geek
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  Reply # 751400 27-Jan-2013 08:13 Send private message

Why is this taking so long for Vodafone? It's years since they bought ihug and they are still using two completely incompatible billing systems.

855 posts

Ultimate Geek
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Subscriber

  Reply # 751401 27-Jan-2013 08:19 Send private message

sbowness: Why is this taking so long for Vodafone? It's years since they bought ihug and they are still using two completely incompatible billing systems.


I know it's quite annoying, we have 2 mobiles on account (3rd on prepay) and broadband/home phone so that's 3 seperate bills each month.

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Vodafone NZ

  Reply # 751402 27-Jan-2013 08:52 Send private message

Join the 2 mobiles onto one account that will bring it down to 2 bills




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Vodafone NZ

  Reply # 751403 27-Jan-2013 08:53 Send private message

sbowness: Why is this taking so long for Vodafone? It's years since they bought ihug and they are still using two completely incompatible billing systems.


How many billing systems have you built / upgraded / merged?




92 posts

Master Geek
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  Reply # 751412 27-Jan-2013 09:26 Send private message

johnr:
sbowness: Why is this taking so long for Vodafone? It's years since they bought ihug and they are still using two completely incompatible billing systems.


How many billing systems have you built / upgraded / merged?


That's beside the point. I'm not a major telecommunications company with billions of dollars in resources. I'm a customer who believes that it should not take this long to provide something that competitors have provided for years.

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Vodafone NZ

  Reply # 751414 27-Jan-2013 09:29 Send private message

It's not going to happen anytime soon, It's a major project when it happens and could take years






686 posts

Ultimate Geek
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  Reply # 751435 27-Jan-2013 10:51 Send private message

Thanks for the replies all!





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Uber Geek
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  Reply # 751437 27-Jan-2013 10:52 Send private message

Don't forget they have TelstraClear's billing to merge into the mix also at some point

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Vodafone NZ

  Reply # 751440 27-Jan-2013 11:05 Send private message

DjShadow: Don't forget they have TelstraClear's billing to merge into the mix also at some point


Sure do




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