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8 posts

Wannabe Geek

Topic # 113724 25-Jan-2013 21:00 Send private message

I'm having real problems watching streamed video from this week.  I get 2 seconds of video, then a 5 second pause, 2 seconds video etc.    I normally get a few pauses in the video, but this week it is so bad it is just unwatchable.

I've always assumed the pauses were something I just had to put up will, but with this week being so bad I asked a friend from work to try the site from home to see if he had the same problem watching videos.  He tried it and had no problems at all playing video.  

So now I'm starting to think there might be a problem with my internet connection or PC.  My internet connection is vodafone ADSL (outside the Red network), and my friend has TelstraClear cable.  Youtube plays video fine on my PC.  Could this be an ISP issue?  Some sort of caching issue?

Anyway, I thought I might contract Vodafone tech support and see it they could be of any help, but before I do that I just wanted to know if the was working for anyone out there on Vodafone ADSL?

Thanks in advance,

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18481 posts

Uber Geek
+1 received by user: 2225

Vodafone NZ

  Reply # 750971 25-Jan-2013 21:01 Send private message

Modem stats?

What speeds do you get local?

8 posts

Wannabe Geek

  Reply # 750983 25-Jan-2013 21:22 Send private message

From connecting to citylink I the following Results
11.91Mbps download and 1.03Mbps upload Ping 31ms

Running test at I get the following results:
Last Result:
Download Speed: 3431 kbps (428.9 KB/sec transfer rate)
Upload Speed: 968 kbps (121 KB/sec transfer rate)
Latency: -1 ms
25 January 2013 21:17:16

My Router Stats look like this:

DSL Router DataProduct Name:EchoLife  HG556aSerial Number:311041104039936Software Version:V100R001C12B037Bootloader (CFE) Version:d081.5003Wireless Driver Version:RT3062AP- since startup:25 days
4 hours 31 minutes 12 seconds
Status of DSL Connection
Line Rate - Upstream (Kbps):1240Line Rate - Downstream (Kbps):15023Status:ShowtimeRetrain Reason:0Channel:INTRAdsl sync cuts from last reboot:0Time from last ADSL Sync:25 days 4 hours 29 minutes 56 secondsLAN IP Address:XXX.XXX.XXX.XXXWAN IP Address:XXX.XXX.XXX.XXXDefault Gateway: DNS Server: DNS Server: Jan 25 21:21:50 2013

Thanks for the reply.

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