Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

Forums › Vodafone New Zealand, TelstraClear and ihug › Naked DSL Usage Meter


15 posts

Geek
Topic # 113794 28-Jan-2013 15:32 Send private message

I am on the Vodafone 100GB Naked DSL plan. My plan rolled over a couple of days ago but the usage meter is still showing 0GB. Anyone else seeing this?

I emailed onlinecare@vodafone.com and got a "I have looked in our system and it shows there has been no usage since Saturday. If that’s not true, it’s best to give our broadband team on 0800 438 448 as they can investigate further." - like I'm going to spend hours on the phone asking them to fix something that benefits me?!

Create new topic
13314 posts

Uber Geek

Trusted
Vodafone NZ
Subscriber
  Reply # 752053 28-Jan-2013 15:34 Send private message

Working fine for me and I have nDSL




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz



15 posts

Geek
  Reply # 752066 28-Jan-2013 15:53 Send private message

Any idea what might cause it to stop recording usage?

18 posts

Geek

Trusted
Vodafone NZ
  Reply # 752071 28-Jan-2013 16:00 Send private message

Would you be able to please PM me your customer number and/or BB username and I will have a look into this.

18 posts

Geek

Trusted
Vodafone NZ
  Reply # 752074 28-Jan-2013 16:10 Send private message

Thanks for that, I've had a look and your login has not been online since 13:08 24-Jan which explains why no usage has been recorded.

I would expect your modem is currently configured with somebody else's details, would you be able to check the modem settings? - let me know if you need help with this.


13314 posts

Uber Geek

Trusted
Vodafone NZ
Subscriber
  Reply # 752079 28-Jan-2013 16:20 Send private message

Where did you get the modem?




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz



15 posts

Geek
  Reply # 752081 28-Jan-2013 16:25 Send private message

It's the standard Broadband Complete modem I got when I signed up. I will get around to checking the settings eventually, it's obviously not a priority for me right now since the connection is still working.



15 posts

Geek
  Reply # 752834 29-Jan-2013 18:21 Send private message

..and now the connection has stopped working. An hour on the phone to arrange a tech. Will update this thread when they get to the bottom of it.



15 posts

Geek
  Reply # 753692 31-Jan-2013 10:22 Send private message

Tech came, for some reason I had been unplugged at the cabinet down the road. Said it was probably related to neighbours getting work done. Back on topic though: the usage meter is working now. Seems too big a coincidence for all this to not be related. If anyone has a similar experience and finds this thread I would be very interested in hearing about it.

118 posts

Master Geek
  Reply # 753765 31-Jan-2013 11:36 Send private message

majsty: Tech came, for some reason I had been unplugged at the cabinet down the road. Said it was probably related to neighbours getting work done. Back on topic though: the usage meter is working now. Seems too big a coincidence for all this to not be related. If anyone has a similar experience and finds this thread I would be very interested in hearing about it.


It might seem like a big coincidence but the two pieces of technology involved in this situation are actually very far removed from each other. The only changes that can be made at the exchange to affect Vodafone's bandwidth monitoring is turning the connection on and off. As in turn the BB off and therefore no data can be transferred.

The above statement relates to VF in particular as I understand some ISP's monitor the bandwidth useage using different methods.



15 posts

Geek
  Reply # 753768 31-Jan-2013 11:45 Send private message

The only changes that can be made at the exchange to affect Vodafone's bandwidth monitoring is turning the connection on and off. As in turn the BB off and therefore no data can be transferred.


Data was being transferred, but nothing was being shown in the usage meter. Or have I misunderstood what you are saying?

118 posts

Master Geek
  Reply # 753801 31-Jan-2013 12:44 Send private message

Really all I am saying is the two problems will not be related and that it will be coincidental. If data is being transferred and it is not showing in the useage meter the problem won't be at the exchange.

Create new topic



Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »
Gen-i and SAP partner in mobile business
Posted 23-May-2013 09:23

Ericsson to close down telecom cable manufacturing
Posted 23-May-2013 08:46

FaceToFace Communications and StarLeaf bring unique cloud-based videoconferencing to Australia and New Zealand
Posted 22-May-2013 09:12

IBM Watson finds a new job: customer services
Posted 22-May-2013 08:37

Microsoft unveils Xbox One
Posted 22-May-2013 08:11

InternetNZ and AUT University form strategic partnership
Posted 21-May-2013 09:29


Trending now »
Hot discussions in our forums right now:

Fecked up religious people strike again :-(
Created by Mark, last reply by nicnzl on 23-May-2013 16:41 (42 replies)
Pages... 2 3

Xbox One
Created by DjShadow, last reply by TwoSeven on 23-May-2013 17:19 (54 replies)
Pages... 2 3 4

Cannabis is illegal yet we have really strong 'legal highs' ?
Created by qwerty7, last reply by Klipspringer on 23-May-2013 14:56 (70 replies)
Pages... 3 4 5

A new project coming to Geekzone
Created by freitasm, last reply by jbard on 23-May-2013 17:31 (275 replies)
Pages... 17 18 19

Truenet Article - VoIP in New Zealand ----- Based on what Mr Butt ???
Created by maverick, last reply by maverick on 23-May-2013 14:28 (17 replies)
Pages... 2

HTC One (2013) owners' discussion
Created by Dingbatt, last reply by bradstewart on 23-May-2013 18:02 (1543 replies)
Pages... 101 102 103

"igov" online passport renewals
Created by Linuxluver, last reply by profrink on 22-May-2013 22:22 (29 replies)
Pages... 2

Orcon, Is this for real or a scam??
Created by old3eyes, last reply by DarthKermit on 22-May-2013 19:12 (29 replies)
Pages... 2


Geekzone Jobs »
Most recent NZ jobs in technology:

Proven Team Leader
Posted 23-May-2013 17:28

Web Administrator
Posted 23-May-2013 17:28

Business Analyst
Posted 23-May-2013 17:28

SAP Project Manager - 6 Month Contract
Posted 23-May-2013 17:28

Cold Fusion Developer
Posted 23-May-2013 17:28

Performance Reporting Analyst
Posted 23-May-2013 17:28

Data Analyst ? strong Data focus
Posted 23-May-2013 17:28


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Updates »
Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.