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256 posts

Ultimate Geek
+1 received by user: 34


Topic # 114005 4-Feb-2013 19:51 Send private message

Hello,

I have recently been having a few issues with my Vodafone connection. I've sent in a couple emails to support with no reply.

So, recently, I've been having a few issues with p2p gaming (COD on PS3). The issues are happening to other NZ connections and strangely don't seem to be affecting Aus connections.

Now before I get to the issue I'd like to say a couple things,
1) This is a very inconsistent issue. One game everything will be fine, the next it will be unplayable.
2) I have recently (purchased after the issues started happening) purchased a new modem so it's nothing modem related.

So what happens, is; if I get host of the lobby, then almost everyone in the lobby will lag. The ping is fine, however I assume there are dropped packets (unless there is another reason for the issue). Most, if not all the players will be skipping everywhere and jittering all over the place (the ping between my host and their PS3's remains fine however).

Or if I don't get host, but I'm on an NZ host I will skip everywhere and get extreme lag spikes every 2-10 seconds.

This has only been a recent issue with nothing been changed on my network except for the modem which was changed yesterday (the issues have been happening for a month or so now).

Also, I am on a wired ethernet connection.

Thanks to any help in advance,
-Aidan




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8BitGirl in a HD World
289 posts

Ultimate Geek
+1 received by user: 84

Trusted
Vodafone NZ
Subscriber

  Reply # 755906 5-Feb-2013 09:12 Send private message

Hi Aidan - drop me a line in PM with your customer details. I'd like to check your line stats out and see what we can do.

Thanks,
Lon

Sorry I spelled your name incorrectly. It was early and I hadn't had coffee yet. Embarassed




"I have no special talent. I am only passionately curious."
Albert Einstein


Less blunt than johnr but probably not much. ^LS on Twitter & Facebook. Queen of the Mods on http://community.vodafone.co.nz. Come say 'Hi' :)



256 posts

Ultimate Geek
+1 received by user: 34


  Reply # 756140 5-Feb-2013 16:15 Send private message

Demeter: Hi Adrian - drop me a line in PM with your customer details. I'd like to check your line stats out and see what we can do.

Thanks,
Lon


Sent, thanks! :)

-Aidan




15540 posts

Uber Geek
+1 received by user: 828

Trusted
Vodafone NZ
Subscriber

  Reply # 756383 6-Feb-2013 01:01 Send private message

Have you checked if anything else is using up link traffic on your network / PC?

Approx where are you located?

Review this thread and it will answer why more INFO is required,

http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=114033






256 posts

Ultimate Geek
+1 received by user: 34


  Reply # 756537 6-Feb-2013 13:25 Send private message

Issues seem to have now been fixed by disabling "interleaving" on my line. Big thanks to Demeter for sorting this out :)

My ping to the Vodafone speedtest[.net] server has gone from about ~27ms to about 9ms and the random lag spikes have stopped.

Thanks,
Aidan




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