Customer number: XXXXXXXX
Hi Xxxxxxx Xxxxxxx
We've identified a payment fault and have fixed it today.
Due to a system error, a payment of $93.1 was withdrawn from
your bank account or charged to your credit card last night by
The full amount has been refunded back to your bank account or
credit card today.
We recognise that this may have caused you inconvenience and we
sincerely apologise for that.
We have identified what went wrong and have now fixed it.
Head of Billing and Collections
Vodafone New Zealand Ltd
Residential support:0800 438 448
Business support:Call us on 888 from your mobile or 0800 400 888.
Use our contact form at Vodafone.co.nz/contactus
Vodafone, Customer Service, Private Bag 92161, Victoria Street West,