Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



6761 posts

Uber Geek
+1 received by user: 445

Trusted
Subscriber

Topic # 138700 14-Jan-2014 08:43 Send private message

I'm on Telecom, my fiance is on Vodafone. Twice recently we've had issues where text messages didn't arrive as expected. I know it's not a guaranteed service, but it'd be good if someone could look into it.

A few weeks ago (I could confirm the date and time but don't have it on me) I was getting messages from Vodafone, but my replies weren't making it back. It caused some problems.

This morning we were exchanging messages fine, but the last one (the time I was meant to meet her to collect something) didn't arrive. I have exact times for that one that I can supply, along with phone numbers.

I'm not sure if my replies (test messages, not important) are reaching her now. She's not replying, but she may just be busy at work.




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4 | 5
234 posts

Master Geek
+1 received by user: 25

Trusted
Subscriber

  Reply # 966584 14-Jan-2014 09:04 One person supports this post Send private message

Hi,

I'm not getting 2Degrees (my wife) to Vodafone (me) TXTs either; nor the TXTs generated by my Internet Banking.

And www.vodafone.co.nz is down (Server 500 error).

I think they've got problems.

EDIT: Sorry, forgot my Wife was on 2Degrees - still an 021 number, it gets confusing!

16338 posts

Uber Geek
+1 received by user: 1331

Trusted
Vodafone NZ

  Reply # 966586 14-Jan-2014 09:05 Send private message

I can take a look from A party side Vodafone to Telecom DM me the example time and date

Edit: Only this mornings




16338 posts

Uber Geek
+1 received by user: 1331

Trusted
Vodafone NZ

  Reply # 966587 14-Jan-2014 09:11 Send private message

We are looking into SMS issues between between carriers




234 posts

Master Geek
+1 received by user: 25

Trusted
Subscriber

  Reply # 966589 14-Jan-2014 09:13 Send private message

Hi,

OK, my mistake in my earlier reply - forgot my wife was on 2Degrees now.  Vodafone "on net" TXTs are fine.

Still not getting anything off-net (i.e. from banking 2factor login to Internet Banking).

www.vodafone.co.nz still giving "500 - Server Error".

Have PM'ed JohnR with some more detail.



6761 posts

Uber Geek
+1 received by user: 445

Trusted
Subscriber

  Reply # 966615 14-Jan-2014 09:58 Send private message

Telecom to Vodafone isn't working either. I'll PM times and numbers to you John, thanks.




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

120 posts

Master Geek
+1 received by user: 1


  Reply # 966619 14-Jan-2014 09:59 Send private message

Same problem this morning.
Texts between wife on Telecom and myself on VF were ok earlier but I apparently missed one recently (according to the email that I subsequently received pointing out I didn't read her text).
Was sent by her between 9:30 and 9:35.
Potentially related to the system issues VF are having currently?

1126 posts

Uber Geek
+1 received by user: 194

Subscriber

  Reply # 966624 14-Jan-2014 10:03 Send private message

Possibly related.. a Text I sent on 08/12 around 5pm from 2Degrees to Telecom arrived aprox 7am 29/12

Slight delay :-P

16338 posts

Uber Geek
+1 received by user: 1331

Trusted
Vodafone NZ

  Reply # 966628 14-Jan-2014 10:08 Send private message

Lias: Possibly related.. a Text I sent on 08/12 around 5pm from 2Degrees to Telecom arrived aprox 7am 29/12

Slight delay :-P


Nope not related to this mornings issue




16338 posts

Uber Geek
+1 received by user: 1331

Trusted
Vodafone NZ

  Reply # 966629 14-Jan-2014 10:09 Send private message

geoffwnz: Same problem this morning.
Texts between wife on Telecom and myself on VF were ok earlier but I apparently missed one recently (according to the email that I subsequently received pointing out I didn't read her text).
Was sent by her between 9:30 and 9:35.
Potentially related to the system issues VF are having currently?


Posted above




59 posts

Master Geek


  Reply # 966683 14-Jan-2014 11:20 Send private message

Can't see any issues about the sms's not working listed on the network status pages of either telecom or vodafone's twitter account ... ( vodafone's website is down, i've tried from three isps.. - assuming that's unrelated )



6761 posts

Uber Geek
+1 received by user: 445

Trusted
Subscriber

  Reply # 966699 14-Jan-2014 11:29 Send private message

Vodafone website is down from telecom mobile.




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

234 posts

Master Geek
+1 received by user: 25

Trusted
Subscriber

  Reply # 966729 14-Jan-2014 11:49 Send private message

I've just now received a whole bunch of off-net TXTs; so it looks like they've sorted the problem out.



6761 posts

Uber Geek
+1 received by user: 445

Trusted
Subscriber

  Reply # 966733 14-Jan-2014 11:57 Send private message

I've had the txt I expected come through too. The Vodafone website is working too. Maybe it was a connectivity issue... though voice calls still worked.




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

16338 posts

Uber Geek
+1 received by user: 1331

Trusted
Vodafone NZ

  Reply # 966735 14-Jan-2014 12:00 Send private message

timmmay: I've had the txt I expected come through too. The Vodafone website is working too. Maybe it was a connectivity issue... though voice calls still worked.


Voice and SMS are handled very different they don't interconnect on the same route / hardware




8BitGirl in a HD World
528 posts

Ultimate Geek
+1 received by user: 263

Trusted
Vodafone NZ
Subscriber

  Reply # 966739 14-Jan-2014 12:14 Send private message

Our SMS system should be working normally now. Can I please get a show of hands from people still experiencing issues?




Less blunt than johnr but probably not much. ^LS on Twitter & Facebook. Queen of the Mods on http://community.vodafone.co.nz. Come say 'Hi' :)


 1 | 2 | 3 | 4 | 5
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Moment of Truth?
Created by BarTender, last reply by joker97 on 20-Sep-2014 11:54 (405 replies)
Pages... 25 26 27


Festival of Democracy
Created by gzt, last reply by sdav on 21-Sep-2014 08:38 (116 replies)
Pages... 6 7 8


Mr. Key to extradite Kim Dotcom?
Created by TimA, last reply by SaltyNZ on 18-Sep-2014 09:20 (126 replies)
Pages... 7 8 9


New On Account mobile plans - Red+
Created by NikT, last reply by kawaii on 20-Sep-2014 20:55 (45 replies)
Pages... 2 3


IOS8 - Network Load
Created by FireEngine, last reply by raytaylor on 20-Sep-2014 16:55 (45 replies)
Pages... 2 3


Computer Lounge's Zen Radical
Created by JayADee, last reply by JayADee on 19-Sep-2014 14:51 (15 replies)

Maybe some politicians should go back to school?
Created by jarledb, last reply by DarthKermit on 18-Sep-2014 18:27 (31 replies)
Pages... 2 3


FS: Server time
Created by deathslocus, last reply by CamH on 17-Sep-2014 21:31 (30 replies)
Pages... 2



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.