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9 posts

Wannabe Geek
+1 received by user: 2


  Reply # 973789 24-Jan-2014 20:14 Send private message quote this post

thecatsgoolies: I signed up this morning. Same price for next 12 months and one off fee of $99 which covers the modem and install. Hope I dont don't have to wait too long


It's a shame they don't offer free modem like orcon does, even for their existing customer. 

4792 posts

Uber Geek
+1 received by user: 547


  Reply # 973791 24-Jan-2014 20:17 One person supports this post Send private message quote this post

ech3lon:
thecatsgoolies: I signed up this morning. Same price for next 12 months and one off fee of $99 which covers the modem and install. Hope I dont don't have to wait too long


It's a shame they don't offer free modem like orcon does, even for their existing customer. 


Orcon don't offer free modem. They offer free modem rental.

You never actually own the modem and have to give it back if you leave (which means courier bags etc. big pain in the bum)

35 posts

Geek


  Reply # 973820 24-Jan-2014 21:22 Send private message quote this post

Seems as though you cannot sign up online through 'My Account' if you are an existing customer?


1313 posts

Uber Geek
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Vodafone NZ

  Reply # 973824 24-Jan-2014 21:27 Send private message quote this post

ech3lon:
thecatsgoolies: I signed up this morning. Same price for next 12 months and one off fee of $99* which covers the modem and install. Hope I dont don't have to wait too long


It's a shame they don't offer free modem like orcon does, even for their existing customer. 


*Free for new customers, $99 for existing.




All comments are of a personal view and are not that of Vodafone NZ.
If you need help related to a Vodafone product or service feel free to message me and ill do my best to assist you.
  

1313 posts

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Vodafone NZ

  Reply # 973825 24-Jan-2014 21:27 Send private message quote this post

red_xsi: Seems as though you cannot sign up online through 'My Account' if you are an existing customer?



I can process it on Monday if you want..




All comments are of a personal view and are not that of Vodafone NZ.
If you need help related to a Vodafone product or service feel free to message me and ill do my best to assist you.
  

35 posts

Geek


  Reply # 973828 24-Jan-2014 21:38 Send private message quote this post

TimA:
red_xsi: Seems as though you cannot sign up online through 'My Account' if you are an existing customer?



I can process it on Monday if you want..


PMd

3402 posts

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  Reply # 974205 25-Jan-2014 17:57 Send private message quote this post

TimA:
solaybro: If I am a Telstra customer can I jump over to Vodafone without a contract? I don't like being tied to contracts for a year.


You have to go over a 12 month contract regardless for existing customers.

I contacted vodafone on twitter for a friend who's on a telstraclear plan, and ^HL said they had to see the term out and could not upgrade to a better vodafone adsl plan. Both them and I were very disappointed at hearing this, because Snap and Telecom both allow you to shuffle plans within contract, and they could get a larger data plan for cheaper.
As a result once they see the term out, they are more interested in swapping to a less restrictive ISP instead.

Side quick question, can someone with a paradise email address still keep it on Vodafone's current plans?

257 posts

Ultimate Geek
+1 received by user: 3


  Reply # 974212 25-Jan-2014 18:16 Send private message quote this post

re: Side quick question, can someone with a paradise email address still keep it on Vodafone's current plans?

I was told so; ie. do retain paradise email address

167 posts

Master Geek
+1 received by user: 17


  Reply # 975400 27-Jan-2014 21:28 Send private message quote this post

NikT:
Sideface:

Vodafone today announces VDSL broadband plans – providing three times faster average broadband download speeds – at no extra cost for the first 12 months.

"... at no extra cost for the first 12 months" Then what?
The data caps are still only 80, 150, or 250GB/month - no unlimited option.
Pass.


VDSL is not available to customers who can get cable services. :)

After the first twelve months, the pricing increases by $10.00/month over the cost of our standard ADSL. See T&Cs.


So you flat out wont sell VDSL connections to existing ADSL2 customers in a cable area?

I want to move my parents onto VDSL, who are currently with Vodafone and have SKY bundled.

They do not like the T-box/VF TV and would like to stay with mySKY. Only purchasing cable + phone and having mySKY is more expensive so not an option. The same goes for the 3 way cable service packs.

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Vodafone NZ

  Reply # 975416 27-Jan-2014 22:09 Send private message quote this post

eXDee:
TimA:
solaybro: If I am a Telstra customer can I jump over to Vodafone without a contract? I don't like being tied to contracts for a year.


You have to go over a 12 month contract regardless for existing customers.

I contacted vodafone on twitter for a friend who's on a telstraclear plan, and ^HL said they had to see the term out and could not upgrade to a better vodafone adsl plan. Both them and I were very disappointed at hearing this, because Snap and Telecom both allow you to shuffle plans within contract, and they could get a larger data plan for cheaper.
As a result once they see the term out, they are more interested in swapping to a less restrictive ISP instead.

Side quick question, can someone with a paradise email address still keep it on Vodafone's current plans?


Hi eXDee,

Originally you would have signed the contract with Telstra clear which at the time was its own company or still trading under Telstra Clear. That contract is still valid to them. 

Cheers




All comments are of a personal view and are not that of Vodafone NZ.
If you need help related to a Vodafone product or service feel free to message me and ill do my best to assist you.
  

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Subscriber

  Reply # 975442 27-Jan-2014 22:51 One person supports this post Send private message quote this post

eXDee:
TimA:
solaybro: If I am a Telstra customer can I jump over to Vodafone without a contract? I don't like being tied to contracts for a year.


You have to go over a 12 month contract regardless for existing customers.

I contacted vodafone on twitter for a friend who's on a telstraclear plan, and ^HL said they had to see the term out and could not upgrade to a better vodafone adsl plan. Both them and I were very disappointed at hearing this, because Snap and Telecom both allow you to shuffle plans within contract, and they could get a larger data plan for cheaper.
As a result once they see the term out, they are more interested in swapping to a less restrictive ISP instead.

Side quick question, can someone with a paradise email address still keep it on Vodafone's current plans?


Vodafone customers can move between plans but the contract signed was under TCL terms not Vodafone and the contract will still be valid with the purchase of Telstraclear





1313 posts

Uber Geek
+1 received by user: 266

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Vodafone NZ

  Reply # 975461 27-Jan-2014 23:27 Send private message quote this post

johnr:
eXDee:
TimA:
solaybro: If I am a Telstra customer can I jump over to Vodafone without a contract? I don't like being tied to contracts for a year.


You have to go over a 12 month contract regardless for existing customers.

I contacted vodafone on twitter for a friend who's on a telstraclear plan, and ^HL said they had to see the term out and could not upgrade to a better vodafone adsl plan. Both them and I were very disappointed at hearing this, because Snap and Telecom both allow you to shuffle plans within contract, and they could get a larger data plan for cheaper.
As a result once they see the term out, they are more interested in swapping to a less restrictive ISP instead.

Side quick question, can someone with a paradise email address still keep it on Vodafone's current plans?


Vodafone customers can move between plans but the contract signed was under TCL terms not Vodafone and the contract will still be valid with the purchase of Telstraclear



Yer um what John said k. 

Thanks John for your input.




All comments are of a personal view and are not that of Vodafone NZ.
If you need help related to a Vodafone product or service feel free to message me and ill do my best to assist you.
  

466 posts

Ultimate Geek
+1 received by user: 24

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  Reply # 975522 28-Jan-2014 08:07 Send private message quote this post

One of the things I seriously hated with TCL was Contracts that locked you to a plan, instead of a service. No flexibility, or ability to change plans based on situations, price or circumstances.




CraZeD,
Your friendly Southern Geeky Fellow :P

1716 posts

Uber Geek
+1 received by user: 80

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  Reply # 975830 28-Jan-2014 13:12 Send private message quote this post

We are getting upgraded on Thursday afternoon. We only live 2 doors away from the cabinet but think the cable length goes a bit further as the original cabinet was across the road, has since been moved down a side street.
Looking forward to all the extra speed!

337 posts

Ultimate Geek
+1 received by user: 68

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Vodafone NZ

  Reply # 975841 28-Jan-2014 13:22 One person supports this post Send private message quote this post

eXDee:
TimA:
solaybro: If I am a Telstra customer can I jump over to Vodafone without a contract? I don't like being tied to contracts for a year.


You have to go over a 12 month contract regardless for existing customers.

I contacted vodafone on twitter for a friend who's on a telstraclear plan, and ^HL said they had to see the term out and could not upgrade to a better vodafone adsl plan. Both them and I were very disappointed at hearing this, because Snap and Telecom both allow you to shuffle plans within contract, and they could get a larger data plan for cheaper.
As a result once they see the term out, they are more interested in swapping to a less restrictive ISP instead.

Side quick question, can someone with a paradise email address still keep it on Vodafone's current plans?


Hey folks,

 Just a PSA here - You can absolutely move to a Vodafone VDSL plan if you're still under a current contract on a legacy TelstraClear plan. The current contract term is waived, and a new 12 month term begins with the VDSL service. So all go in this department. If anyone needs a hand switching across, flick me a PM, & I'll get the right people from the sales team in touch. :)

Trying to get some concrete info re: Paradise as Paradise is a separate billing system that was linked to TelstraClear accounts, and would historically have required a $10 per 28 days charge to have the account remain active.




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