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2997 posts

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  Reply # 978499 1-Feb-2014 13:12 One person supports this post Send private message quote this post

Rang Vodafone today and told them that I am leaving *threat* and they gave me $99.05 credit for both business accounts which is what the modem costs. Still charging me for the modem. Both accounts will hopefully be upgraded to VDSL2 in the coming week.




56 posts

Master Geek
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  Reply # 978539 1-Feb-2014 15:05 Send private message quote this post

slipmat: What sort of turn around are existing Vodafone ADSL customers seeing on VDSL upgrades?

I rang the contact centre last Friday (24th Jan) to request the upgrade, and have not received the router or contact from Chorus yet.




I signed up on the first day and out of curiosity asked the turnaround length of time. Was advised approx 7 working days. After day 5 I recieved the SMS to say they would be visiting the next day to install.

Overall am more than happy with the service and the speed. Hey, It isn't UFB but its still fast to what it was! I also recieved SMS from the chorus technician on the day of install advising when he would be around.

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Vodafone NZ

  Reply # 978547 1-Feb-2014 15:37 Send private message quote this post

thecatsgoolies:
slipmat: What sort of turn around are existing Vodafone ADSL customers seeing on VDSL upgrades?

I rang the contact centre last Friday (24th Jan) to request the upgrade, and have not received the router or contact from Chorus yet.




I signed up on the first day and out of curiosity asked the turnaround length of time. Was advised approx 7 working days. After day 5 I recieved the SMS to say they would be visiting the next day to install.

Overall am more than happy with the service and the speed. Hey, It isn't UFB but its still fast to what it was! I also recieved SMS from the chorus technician on the day of install advising when he would be around.


Post stats please. Ill try not to sabotage if faster than mine k.




All comments are of a personal view and are not that of Vodafone NZ.
If you need help related to a Vodafone product or service feel free to message me and ill do my best to assist you.

1979 posts

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  Reply # 978549 1-Feb-2014 15:44 Send private message quote this post

TimA: Post stats please. Ill try not to sabotage if faster than mine k.


long as the stats are better than yours, what does it matter? :P

56 posts

Master Geek
+1 received by user: 6

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  Reply # 978552 1-Feb-2014 15:50 Send private message quote this post

TimA:
thecatsgoolies:
slipmat: What sort of turn around are existing Vodafone ADSL customers seeing on VDSL upgrades?

I rang the contact centre last Friday (24th Jan) to request the upgrade, and have not received the router or contact from Chorus yet.




I signed up on the first day and out of curiosity asked the turnaround length of time. Was advised approx 7 working days. After day 5 I recieved the SMS to say they would be visiting the next day to install.

Overall am more than happy with the service and the speed. Hey, It isn't UFB but its still fast to what it was! I also recieved SMS from the chorus technician on the day of install advising when he would be around.


Post stats please. Ill try not to sabotage if faster than mine k.


Ok...baring in mind I connect via Wifi. friend connected via ethernet last night and confirmed speed results were around the same. I'm still stoked!

Download 25.46 Mbps
Upload      10.11 Mbps
Ping 24ms

1293 posts

Uber Geek
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Vodafone NZ

  Reply # 978558 1-Feb-2014 16:02 Send private message quote this post

thecatsgoolies:
TimA:
thecatsgoolies:
slipmat: What sort of turn around are existing Vodafone ADSL customers seeing on VDSL upgrades?

I rang the contact centre last Friday (24th Jan) to request the upgrade, and have not received the router or contact from Chorus yet.




I signed up on the first day and out of curiosity asked the turnaround length of time. Was advised approx 7 working days. After day 5 I recieved the SMS to say they would be visiting the next day to install.

Overall am more than happy with the service and the speed. Hey, It isn't UFB but its still fast to what it was! I also recieved SMS from the chorus technician on the day of install advising when he would be around.


Post stats please. Ill try not to sabotage if faster than mine k.


Ok...baring in mind I connect via Wifi. friend connected via ethernet last night and confirmed speed results were around the same. I'm still stoked!

Download 25.46 Mbps
Upload      10.11 Mbps
Ping 24ms


OK, So i am guessing its about 27Mbp/s sync. Wait for DLM to fix it anyway. better than a kick in the teeth thats for sure!!




All comments are of a personal view and are not that of Vodafone NZ.
If you need help related to a Vodafone product or service feel free to message me and ill do my best to assist you.

814 posts

Ultimate Geek
+1 received by user: 57

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  Reply # 978561 1-Feb-2014 16:07 Send private message quote this post

Be interested in how things go, my VDSL is scheduled for Tuesday along with my phone port to 2talk.

I am dissapointed that the VOip ports on the VF HG659 are locked to VF VOip services....and VF don't supply a residental VOip service, ended up declining their offer of $99 for the HG659 and having to buy a VOip adaptor to make 2 talk work.

Ended up buying a Netcomm unit that looks very similar to the VF HG559, I would guess it's a re-branded unit.


1822 posts

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  Reply # 979203 3-Feb-2014 09:18 Send private message quote this post

Has anyone had any joy getting the HG659 going with ADSL? I am scheduled for install on Wednesday but would like to get the new router in before that.

It appears to sync on ADSL but doesn't connect. The internet connection sits on VDSL with no option of changing it....

Cheers, Matt.




Nexus 5, Galaxy Note 10.1, ASUS UX31e Ultrabook, Mysky HDi, 2talk

1822 posts

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+1 received by user: 58

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  Reply # 979205 3-Feb-2014 09:19 Send private message quote this post

I too am disappointed the HG659 doesn't support other VOIP providers. I am going to have to leave my HG556 daisy chained off the 659 to run the VOIP for our alarm system.... :-(




Nexus 5, Galaxy Note 10.1, ASUS UX31e Ultrabook, Mysky HDi, 2talk

814 posts

Ultimate Geek
+1 received by user: 57

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  Reply # 979233 3-Feb-2014 10:00 Send private message quote this post

you could always get a ip card for your alarm system, I went one step more and got a 2G card

1712 posts

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  Reply # 979293 3-Feb-2014 11:43 Send private message quote this post

We are getting installed right now, feeling special as there are 2 Chorus Vans/Techs here

15541 posts

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Vodafone NZ
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Reply # 979297 3-Feb-2014 11:58 Send private message quote this post

DjShadow: We are getting installed right now, feeling special as there are 2 Chorus Vans/Techs here


2nd one is the protection squad




1979 posts

Uber Geek
+1 received by user: 139


  Reply # 979299 3-Feb-2014 12:06 Send private message quote this post

DjShadow: We are getting installed right now, feeling special as there are 2 Chorus Vans/Techs here


two? for a vdsl connection?

seems like a bit more than required..

175 posts

Master Geek


  Reply # 979307 3-Feb-2014 12:18 Send private message quote this post

hairy1: Has anyone had any joy getting the HG659 going with ADSL? I am scheduled for install on Wednesday but would like to get the new router in before that.

It appears to sync on ADSL but doesn't connect. The internet connection sits on VDSL with no option of changing it....

Cheers, Matt.


Vodafone cocked up my VDSL install on Friday by only requesting Telecom/Chorus switch my ISP, so I am still on ADSL (what a waste of a day - are they coming, not coming, why haven't I heard anything, why has there been a long delay after Telecom cut me off, hanging on the phone etc).
On Saturday I tried to get the HG659 going on ADSL but I couldn't get an internet green light. I rang Vodafone and they said that the HG659 was all set up for VDSL. I was hoping to hear from Vodafone by lunchtime today (Mon) with a new install date, but no luck as yet.

323 posts

Ultimate Geek
+1 received by user: 65

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Vodafone NZ

  Reply # 979316 3-Feb-2014 12:30 Send private message quote this post

alisam:

Vodafone cocked up my VDSL install on Friday by only requesting Telecom/Chorus switch my ISP, so I am still on ADSL (what a waste of a day - are they coming, not coming, why haven't I heard anything, why has there been a long delay after Telecom cut me off, hanging on the phone etc).
On Saturday I tried to get the HG659 going on ADSL but I couldn't get an internet green light. I rang Vodafone and they said that the HG659 was all set up for VDSL. I was hoping to hear from Vodafone by lunchtime today (Mon) with a new install date, but no luck as yet.


Ooh, sorry to hear that - the HG659 can be configured to work with ADSL if need be. Flick me a PM with your account details & I'll get the right folk in touch.

 - Nik




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