Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5
2010 posts

Uber Geek
+1 received by user: 273

Trusted
Subscriber

  Reply # 984593 11-Feb-2014 22:20 Send private message

at a guess I suspect its something far outside the NZ Vodafone network as its affecting IPTV and Skype, perhaps the issue is closer to the source of the content?




2391 posts

Uber Geek
+1 received by user: 292
Inactive user


  Reply # 984594 11-Feb-2014 22:20 Send private message

johnr:
Klipspringer: Another single post soap box thread.


I can see more than one post by the OP


Agreed. But I just find it peculiar that the OP would go out of his way to register a geekzone account just to have a whinge.

As all the others do, ones this thread is done, the OP will also be gone.

It just makes me wonder why geekzone? Also makes me wonder if these one man soap box OPs are not just using an alias. Maybe they have another geekzone account?

1970 posts

Uber Geek
+1 received by user: 98

Trusted
Subscriber

  Reply # 984608 11-Feb-2014 22:21 One person supports this post Send private message

He has had a gz account for years.




Nexus 5, Galaxy Tab S, HP Ultrabook, Mysky HDi, 2talk, Pebble Steel

2391 posts

Uber Geek
+1 received by user: 292
Inactive user


  Reply # 984611 11-Feb-2014 22:22 Send private message

hairy1: He has had a gz account for years.


LOL ok I see. Apologies to the OP.

It would be nice though to give us all a long outstanding welcome.



13 posts

Geek
+1 received by user: 1


  Reply # 984612 11-Feb-2014 22:23 Send private message

hairy1: Hello Mahfooz and welcome to Geekzone. There is plenty of help available here from a bunch of switched on folks.

At the moment you appear to be stuck on transmit.

Vodafone have provided some pretty clear answers to your issues above.

Do you want 500 GB on VDSL with Vodafone?

Cheers, Matt.


Yes that is what i am looking for and if not want to know why not at the moment



13 posts

Geek
+1 received by user: 1


  Reply # 984614 11-Feb-2014 22:25 Send private message

freitasm: Thanks. Please post modem stats - not speed but attenuation and other information related.


Your vodafone station doesn't have that information or atleast i am unable to find it on dashboard



13 posts

Geek
+1 received by user: 1


  Reply # 984615 11-Feb-2014 22:27 Send private message

sbiddle: Does the OP understand that if you saturate the upstream connection that you will suffer erratic latency and slow downstream speed? This is the way the internet works - nothing is broken.





Great !!! something starts uploading from 9.30to 11.00pm and then suddenly stop. something from the air uploading using my internet when all of the computers are shutdown.



13 posts

Geek
+1 received by user: 1


  Reply # 984618 11-Feb-2014 22:30 One person supports this post Send private message

TimA:
sbiddle: Does the OP understand that if you saturate the upstream connection that you will suffer erratic latency and slow downstream speed? This is the way the internet works - nothing is broken.





This has been communicated. VDSL is the topic of fix but we cant provide a new plan thats going over ADSL with migrations on it yet as its not available. He will still get the 250GB just not the 500GB over VDSL as it comes after..


THEN FIX MY ADSL

342 posts

Ultimate Geek
+1 received by user: 42


  Reply # 984621 11-Feb-2014 22:33 3 people support this post Send private message

mahfooz:
TimA:
sbiddle: Does the OP understand that if you saturate the upstream connection that you will suffer erratic latency and slow downstream speed? This is the way the internet works - nothing is broken.





This has been communicated. VDSL is the topic of fix but we cant provide a new plan thats going over ADSL with migrations on it yet as its not available. He will still get the 250GB just not the 500GB over VDSL as it comes after..


THEN FIX MY ADSL


Personally I don't think you'll get much help with being so aggressive. It seems to be that Vodafone have already stated the reason that you are having issues and the problem isn't with the ADSL connection but your usage of it (that is, maxing out the upstream link)

You seem to imply that there are no machines on at all between 9.30 and 11pm but if that was the case, how would you know that there are speed issues?

2010 posts

Uber Geek
+1 received by user: 273

Trusted
Subscriber

  Reply # 984622 11-Feb-2014 22:35 Send private message

Get Vodafone to ask chorus for the bandwidth graph for the cabinet you are connected to. They probably won't share it with you but will be able to see if the cabinet is getting hammered at a particular time.

I've had cases where chorus have said there is no contention when their own graphs show otherwise.

632 posts

Ultimate Geek
+1 received by user: 103


  Reply # 984623 11-Feb-2014 22:38 Send private message

I don't see how its a congestion issue when its already been pointed out that the OP's upstream is getting saturated during that period..

16487 posts

Uber Geek
+1 received by user: 1399

Trusted
Vodafone NZ

  Reply # 984626 11-Feb-2014 22:39 Send private message

insane: Get Vodafone to ask chorus for the bandwidth graph for the cabinet you are connected to..


This has been done and issue is not capacity at the cabinet or to the cabinet, Lots of capacity on the link nowhere near maxing out




70Mb/s VDSL @ Home
3260 posts

Uber Geek
+1 received by user: 907

Trusted
Subscriber

  Reply # 984629 11-Feb-2014 22:47 Send private message

Chorus equipment reports that the line maxes for periods spontaneously between that time. It is a 3 minutes collection time so its hard to graph it to the detail but shows this. As advised, There is no fault.

(There is no point Flogging a dead horse as it wont take us very far)

We are migrating people that did many Double your data's on the 200GB Chocka plan to a 500GB plan as some people may have got the notice as did this customer. We cant provide that on our NEW VDSL as of yet. It will come but hasnt got an exact time. 

*Bold and underlined as its very important we note that. 





 


7818 posts

Uber Geek
+1 received by user: 518

Trusted

  Reply # 984636 11-Feb-2014 23:03 One person supports this post Send private message

You can't please everyone. Maybe send him to slingshot and let them deal with him?

19809 posts

Uber Geek
+1 received by user: 1533

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 984698 12-Feb-2014 06:25 2 people support this post Send private message

mahfooz:
TimA:
sbiddle: Does the OP understand that if you saturate the upstream connection that you will suffer erratic latency and slow downstream speed? This is the way the internet works - nothing is broken.





This has been communicated. VDSL is the topic of fix but we cant provide a new plan thats going over ADSL with migrations on it yet as its not available. He will still get the 250GB just not the 500GB over VDSL as it comes after..


THEN FIX MY ADSL


It's not possible to fix something that's not broken. You are the only person who can fix your issue buy ensuring your upload isn't being saturated. Your ISP can't control this, only you can.



1 | 2 | 3 | 4 | 5
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Snap refuses to replace faulty gear
Created by Brendan, last reply by sorceror on 26-Oct-2014 21:19 (33 replies)
Pages... 2 3


Speed limit when overtaking? Teach me please.
Created by nakedmolerat, last reply by Hobchild on 26-Oct-2014 00:11 (92 replies)
Pages... 5 6 7


House Auctions
Created by t0ny, last reply by joker97 on 26-Oct-2014 20:58 (66 replies)
Pages... 3 4 5


VDSL, which router/modem sub $200?
Created by TeaLeaf, last reply by NonprayingMantis on 25-Oct-2014 19:48 (28 replies)
Pages... 2


Neon - Sky's new streaming service
Created by JarrodM, last reply by JimmyH on 25-Oct-2014 17:37 (29 replies)
Pages... 2


Snap have failed our company!
Created by dafman, last reply by kornflake on 23-Oct-2014 17:41 (37 replies)
Pages... 2 3


Thief taunts 12 year old via stolen laptop
Created by macuser, last reply by charsleysa on 22-Oct-2014 23:49 (12 replies)

iPad Air 2 and iPad Mini 3. Gonna get one?
Created by Dingbatt, last reply by dickytim on 26-Oct-2014 12:32 (116 replies)
Pages... 6 7 8



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.