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97 posts

Master Geek


Topic # 140697 17-Feb-2014 22:29 Send private message

Hi, My friend is on Vodafone. When he pings my server he seems to get very high ping but yet i get about 120ms less ping than him. I was wondering if I would be able to pm the trace routes to someone in Vodafone to see if they can improve the routing.

Thanks :)

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1286 posts

Uber Geek
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Vodafone NZ

  Reply # 989290 17-Feb-2014 22:31 Send private message

There have been a few issues with routing from our upstream provider.

Cheers




All comments are of a personal view and are not that of Vodafone NZ.
If you need help related to a Vodafone product or service feel free to message me and ill do my best to assist you.

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  Reply # 989292 17-Feb-2014 22:33 Send private message

Where is the server located and what ping are they getting? Ping might be in spec and actually is not even a issue






97 posts

Master Geek


  Reply # 989293 17-Feb-2014 22:35 Send private message

Would you know roughly be fixed? or would be able to fix this for me if i pm'd you the trace routes?   Thanks

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Uber Geek
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  Reply # 989294 17-Feb-2014 22:35 Send private message

Reply in depth:


Here are some results that may enlighten a few.
Just to list some of my grievances:
LoL is unplayable, Dota 2 is unplayable, WoW is unplayable, BF4 is unplayable, 99% of games are unplayable.

On a normal day ill get around 40ms to seven.com.au
Results match up from VF network for most AU connections.

Tracert:

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\Tim>tracert seven.com.au

Tracing route to seven.com.au [203.84.217.229]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 10 ms 6 ms 118-92-147-254.dsl.dyn.ihug.co.nz [118.92.147.254]
3 7 ms 7 ms 7 ms be7-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-addr.arpa [203.109.180.226]
4 6 ms 7 ms 6 ms be8-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-addr.arpa [203.109.180.225]
5 181 ms 174 ms 165 ms vocus1.ape.nzix.net [192.203.154.123]
6 183 ms 184 ms 188 ms ten-0-0-0-1.cor01.akl05.akl.VOCUS.net.nz [114.31.202.43]
7 206 ms 205 ms 206 ms bundle-50.cor01.alb01.akl.VOCUS.net.nz [114.31.202.86]
8 201 ms 205 ms 208 ms ten-0-3-0-2.cor03.syd03.nsw.VOCUS.net.au [114.31.202.85]
9 217 ms 204 ms 191 ms ten-1-0-0.bdr03.syd04.nsw.VOCUS.net.au [114.31.192.105]
10 190 ms 181 ms 192 ms as17819.cust.bdr03.syd04.nsw.VOCUS.net.au [175.45.73.194]
11 206 ms 206 ms 211 ms xe-0-1-1.gw101.sy1.ap.equinix.com [27.111.240.144]
12 200 ms 201 ms 201 ms mail.selectv.com [202.177.221.2]
13 206 ms 206 ms 207 ms et-17-9.bas1-1-prd.aue.yahoo.com [115.178.6.199]
14 204 ms 197 ms 192 ms fe1.rd.vip.aue.yahoo.com [203.84.217.229]

Trace complete.

C:\Users\Tim>





All comments are of a personal view and are not that of Vodafone NZ.
If you need help related to a Vodafone product or service feel free to message me and ill do my best to assist you.

1286 posts

Uber Geek
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  Reply # 989297 17-Feb-2014 22:38 Send private message

Not going to hold my breath and say Conklins get better rates than this.







All comments are of a personal view and are not that of Vodafone NZ.
If you need help related to a Vodafone product or service feel free to message me and ill do my best to assist you.



97 posts

Master Geek


  Reply # 989298 17-Feb-2014 22:39 Send private message

Thanks, Ive pm'd johnr with the routes

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Uber Geek
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  Reply # 989303 17-Feb-2014 22:41 Send private message

Known fault.
I suppose its being investigated with the upstream provider.




All comments are of a personal view and are not that of Vodafone NZ.
If you need help related to a Vodafone product or service feel free to message me and ill do my best to assist you.

15537 posts

Uber Geek
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  Reply # 989306 17-Feb-2014 22:43 Send private message

The difference between the two is not actually that much just over 100ms






97 posts

Master Geek


  Reply # 989307 17-Feb-2014 22:43 Send private message


Hi here are the route from my friends vodafone connection

1 1 ms 2 ms 1 ms 192.168.1.1
2 47 ms 30 ms 29 ms 121-74-224-1.telstraclear.net [121.74.224.1]
3 42 ms 44 ms 42 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
4 42 ms * 41 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
5 167 ms 167 ms 166 ms te7-3.ccr01.sjc05.atlas.cogentco.com [38.122.92.105]
6 168 ms 169 ms 169 ms te0-3-0-7.ccr21.sjc01.atlas.cogentco.com [154.54.6.73]
7 169 ms 171 ms 172 ms be2164.ccr21.sfo01.atlas.cogentco.com [154.54.28.33]
8 210 ms 208 ms 207 ms be2256.mpd21.mci01.atlas.cogentco.com [154.54.6.90]
9 218 ms 219 ms 217 ms be2158.mpd21.ord01.atlas.cogentco.com [154.54.7.130]
10 220 ms 220 ms 219 ms be2006.ccr21.ord03.atlas.cogentco.com [154.54.5.18]
11 * * * Request timed out.
12 331 ms 335 ms 330 ms 198.27.73.175
13 343 ms 333 ms 331 ms bhs-g1-6k.qc.ca [198.27.73.1]
14 * * 397 ms bhs-3a-6k.qc.ca [198.27.73.12]

And here is mine, Im on Orcon

1 <1 ms <1 ms <1 ms BoB.Orcon [10.1.1.1]
2 51 ms 38 ms 43 ms euba.bng1.tvc.orcon.net.nz [60.234.8.5]
3 45 ms 38 ms 39 ms xe-3-3-0.cre1.sky.orcon.net.nz [121.98.9.72]
4 38 ms 51 ms 43 ms ge-0-1-5-0.cre1.nct.orcon.net.nz [121.98.9.9]
5 64 ms 61 ms 65 ms 121.99.12.0
6 204 ms 327 ms 204 ms any2ix.coresite.com [206.223.143.214]
7 * * * Request timed out.
8 246 ms 245 ms 248 ms bhs-g2-6k.qc.ca [198.27.73.207]
9 245 ms 246 ms 245 ms bhs-3a-6k.qc.ca [198.27.73.14]

15537 posts

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  Reply # 989308 17-Feb-2014 22:45 Send private message

Internet traffic from every ISP does not take the same route, Depends on many things






97 posts

Master Geek


  Reply # 989309 17-Feb-2014 22:45 Send private message

I removed the last IP but as you can see in that datacenter it has high ping



97 posts

Master Geek


  Reply # 989312 17-Feb-2014 22:46 Send private message

yeah I wasn't expecting it to be the same but hopping it might be able to be improved on. Just hoping for the best :)

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  Reply # 989313 17-Feb-2014 22:46 Send private message

higher I would not say high




1286 posts

Uber Geek
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Vodafone NZ

  Reply # 989314 17-Feb-2014 22:46 Send private message

Thats a good ping for Canada!

Host Name: bhs-g2-6k.qc.ca
IP Address: 198.27.73.207
Country: Canada canada
Country code: CA (CAN)
Region: Quebec
City: Montr´┐Żal
Postal code: H3A
Calling code: +1
Longitude: -73.5804
Latitude: 45.5078




All comments are of a personal view and are not that of Vodafone NZ.
If you need help related to a Vodafone product or service feel free to message me and ill do my best to assist you.

15537 posts

Uber Geek
+1 received by user: 828

Trusted
Vodafone NZ
Subscriber

  Reply # 989316 17-Feb-2014 22:47 Send private message

littleninjaman: yeah I wasn't expecting it to be the same but hopping it might be able to be improved on. Just hoping for the best :)


Everyone wants the best routing but it does not work like that in the real world sorry, Routing is also not static and can change from month to month




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