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155 posts

Master Geek
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Topic # 177255 28-Jul-2015 08:04 Send private message

Did Vodafone quietly increase the price of cable internet on us without saying anything??

I just noticed odd numbers in an email bill from Vodafone and opened the attachment (which I don't usually pay any attention to since I have an automatic payment that covers it every month and with unlimited there are no variable charges so the price is always the same).

I see that we are actually overdue on the account because the price seems to have quietly gone up by $4 on the previous bill. This is on 130Mbps unlimited going $114.99 to $118.99. There was no email, no letter, not even a mention of the increase on the bill itself for the first increased month!!!

To add insult to injury, I see that new customers only pay $99 anyway. Looking forward to them installing fibre in my street (planned to be in the next 12 months) so I can finally change to a better ISP.

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24766 posts

Uber Geek
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  Reply # 1353039 28-Jul-2015 08:06 One person supports this post Send private message

I'm guessing this was the exceptionally well published increase earlier in the year that received massive media attention, many threads on here, and a letter from Vodafone to all customers basically telling them to suck it in because their "wholesale prices were going up".





155 posts

Master Geek
+1 received by user: 15


  Reply # 1353041 28-Jul-2015 08:09 Send private message

Can't say I've seen any letter about it. We got a letter saying they were upgrading their network but nothing about a price change.

I also recall media buzz about chorus charges for copper going up which got Spark all up in arms, but nothing about cable.

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  Reply # 1353049 28-Jul-2015 08:19 Send private message

The reason it was so topical was the fact Vodafone were essentially blaming Chorus price increases for an increase to cable prices.

If you do a search you'll see the letter on here somewhere as there were a number of long threads discussing the issue.




155 posts

Master Geek
+1 received by user: 15


  Reply # 1353050 28-Jul-2015 08:19 Send private message

I've found the other thread now http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=160403 , sorry about duplicating it, Mauricio feel free to close this. 

I just hadn't looked far enough back though the VF forum (had looked several pages, but it really was that long ago!)

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