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BDFL
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Topic # 136807 9-Dec-2013 15:08 Send private message

Just received:


The New Zealand Telecommunications Forum (TCF) has today launched a blacklisting system for lost or stolen mobile devices which Police say will help prevent crime by making mobiles less attractive to thieves.

Vodafone, Telecom and 2degrees have worked together over the past year to develop the blacklisting system, which gives each operator the ability to block the IMEI number (unique identification code) of a mobile device that has been reported as stolen across all three networks, usually within 24 hours.

The system is based on international best practice, and uses a central database hosted by the GSMA – the international body representing the mobile industry. If blacklisted, a mobile device will be useless on all three major mobile networks, even if the thief (or whoever receives the goods from the thief) changes the SIM or switches provider.

Chief Executive of the TCF David Stone said that the initiative was a great example of cross-industry collaboration and would bring real benefits for customers, and for the community as a whole.

“Mobile phones have become more and more important to us over the past few years. For many people, their mobile is not just a phone – it is also their camera, watch, diary, encyclopaedia, map and social organiser. This makes smartphones very desirable items, but unfortunately it also makes them a prime target for thieves. The blacklisting system aims to address this problem,” said Mr Stone.

Superintendent Steve Christian, National Manager Mobility for New Zealand Police welcomed the blacklisting system.

“This is a great leap forward because there has, until now, been a significant gap in this area. We are pleased the telcos are now joining together to render stolen devices as being of no value on the streets."

Mr Stone said that anyone who wishes to have their lost or stolen phone blacklisted should contact their mobile provider, and he emphasised that they should also report the theft to the police.

He warned that people should be careful about purchasing mobile phones or other mobile devices from sources other than registered dealers.

“If you purchase a stolen mobile phone or other device – even if you think you are buying it legitimately - you may not have any recourse if that device is subsequently blocked, and so you could end up losing money. We urge people to purchase mobiles only from registered dealers or from sources they know they can trust.”




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  Reply # 948184 9-Dec-2013 16:04 3 people support this post Send private message

interesting to see if there is anyway for someone to submit a IEMI number to see if it's been blacklisted prior to purchase

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  Reply # 948188 9-Dec-2013 16:11 Send private message

The Telecom IMEI checker has advised of this historically - it'll be interesting to know if this is still the case.

I'm interested to know if the all the devices that were on the original Telecom and Vodafone shared database are carried over. There were lots of people selling phones on Trademe advising they were for 2d only (knowing they were blocked on the other netwotrks). It'd create a big headache for 2degrees if these phones were blocked, even though it wouldn't be without reason.


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  Reply # 948191 9-Dec-2013 16:13 Send private message

sbiddle: The Telecom IMEI checker has advised of this historically - it'll be interesting to know if this is still the case.

I'm interested to know if the all the devices that were on the original Telecom and Vodafone shared database are carried over. There were lots of people selling phones on Trademe advising they were for 2d only (knowing they were blocked on the other netwotrks). It'd create a big headache for 2degrees if these phones were blocked, even though it wouldn't be without reason.



This is a problem 2D has created, you can only ignore a problem for so long before it comes back and bites you in the arse.


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  Reply # 948196 9-Dec-2013 16:18 Send private message

sbiddle: T
I'm interested to know if the all the devices that were on the original Telecom and Vodafone shared database are carried over. There were lots of people selling phones on Trademe advising they were for 2d only (knowing they were blocked on the other netwotrks). It'd create a big headache for 2degrees if these phones were blocked, even though it wouldn't be without reason.


I doubt they will be carried over.

This system was launched today. If we start hearing a multitude of complaints from 2degrees customers that their phones are no longer working then we know they did carry it over :-)







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  Reply # 948469 10-Dec-2013 09:15 Send private message

Klipspringer:
sbiddle: T
I'm interested to know if the all the devices that were on the original Telecom and Vodafone shared database are carried over. There were lots of people selling phones on Trademe advising they were for 2d only (knowing they were blocked on the other netwotrks). It'd create a big headache for 2degrees if these phones were blocked, even though it wouldn't be without reason.


I doubt they will be carried over.

This system was launched today. If we start hearing a multitude of complaints from 2degrees customers that their phones are no longer working then we know they did carry it over :-)







Why wouldn't it be carried over? They are on the database as stolen, they should stay there. It's not like an amnesty.

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  Reply # 948473 10-Dec-2013 09:17 Send private message

This may have been slow coming but very good news. Now watch Smartwatches and Google Glasses (when released) be the next targets for the thieves.




Mike

 Interesting. You're afraid of insects and women. Ladybugs must render you catatonic.

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  Reply # 948566 10-Dec-2013 11:07 Send private message

It will be interesting to see how this impacts phone theft. Will take a while for some people to work it out though.

Anywhere else in the world will have full country blacklisting?

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  Reply # 948577 10-Dec-2013 11:24 Send private message

I thought I would give this a go with a recently lost/stolen 3G iPad. Rang the Voda business help desk this morning, to do SIM swap to the new device and blacklist the old device (been waiting a month just to see if it resurfaces). CSR or his Supervisor didn't know anything about this new facility. Anyway, the iPad is now blocked on the Voda network, as the CSR sent me screen snip for confirmation, and it appeared to be a Voda portal of some description. Check on the Telecom IMEI checked the my stolen/lost iPad will work on there network :-)



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  Reply # 948586 10-Dec-2013 11:41 Send private message

From 2degrees, answering a question I asked about blocking existing devices in their network:


... the database will only contain information on blocked handsets that have been reported stolen from the date of our launch of the new system – which was yesterday, Monday 09 December. It will not be retrospective because some people who may have bought a handset in good faith would lose mobile service and we don’t want to put our customers at risk. It’s important we get this right and ensure we only block phones that have been legitimately lost or stolen.







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  Reply # 948600 10-Dec-2013 11:45 One person supports this post Send private message

So phones stolen before the launch date weren't legitimately stolen?

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  Reply # 948602 10-Dec-2013 11:46 Send private message

freitasm: From 2degrees, answering a question I asked about blocking existing devices in their network:


... the database will only contain information on blocked handsets that have been reported stolen from the date of our launch of the new system – which was yesterday, Monday 09 December. It will not be retrospective because some people who may have bought a handset in good faith would lose mobile service and we don’t want to put our customers at risk. It’s important we get this right and ensure we only block phones that have been legitimately lost or stolen.






I think what 2D ment to say was "we don't want to lose revenue from customers with stolen phones so we are going to ignore them"

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  Reply # 948615 10-Dec-2013 11:54 Send private message

That is rubbish from 2degrees. I've had 2 iPhones from work and my wifes iPhone stolen this year. I had to photocopy original apple boxes or provide police report for proof, and get this to both Telecom and Voda to get them blacklisted. I should now be able to provide this to 2degrees also, to get them blacklisted also, to stop the scumbags who stole them using them, or the person who received stolen goods using them.

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  Reply # 948619 10-Dec-2013 12:02 Send private message

So anyone know the policy from Telecom or Vodafone, are they starting fresh with their black list like 2D?

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  Reply # 948635 10-Dec-2013 12:14 Send private message

wazzab: That is rubbish from 2degrees. I've had 2 iPhones from work and my wifes iPhone stolen this year. I had to photocopy original apple boxes or provide police report for proof, and get this to both Telecom and Voda to get them blacklisted. I should now be able to provide this to 2degrees also, to get them blacklisted also, to stop the scumbags who stole them using them, or the person who received stolen goods using them.


I wonder, is there anything stopping you from now reporting theses handsets stolen to 2degrees, you've got all the relevant info there, they were stolen. Why can't you now report it to them.

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  Reply # 948640 10-Dec-2013 12:23 Send private message

The only problem with this system that I can see is that you have to go through your local network operator to blacklist a phone.

If I want my phone blacklisted it should not have anything to do with who my local network operator is.

This is a problem because

- It gives the mobile operator, ie 2degrees the opportunity to not do anything about a blocking request.
- It gives the mobile operator the oportunity to deny your request. (based on anything, ie you need to supply this this and now this...)
- who knows if the operator can unblock a phone.

I should be able to block a phone even if it has never been used in NZ. Ie a brand new phone bought from a shop.

At the end of the day I as the phone owner should own that blocking request. Not a network operator.

But hey this is a start.

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