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Topic # 27493 28-Oct-2008 12:46 Send private message

Check their site out....

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Reply # 174046 28-Oct-2008 12:54 Send private message

Two things that should be pointed out.

1) You MUST supply your credit card details for compulsory direct debit of your account
2) You MUST provide 30 days notice to end your contract with B+W or be subject to an 'express termination fee'.

See B+W FAQ's @ http://www.bw.co.nz/FAQ

nzbnw








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  Reply # 174049 28-Oct-2008 13:04 Send private message

Looks like their website is down.  Not a good look on their first day.  And they need a credit card?  Don't have one.  Not using one of those debit card pretend credit cards, there is no security - no Visa right to have your money refunded if you get ripped off.

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  Reply # 174050 28-Oct-2008 13:05 Send private message

nzbnw:

Two things that should be pointed out.

1) You MUST supply your credit card details for compulsory direct debit of your account
2) You MUST provide 30 days notice to end your contract with B+W or be subject to an 'express termination fee'.

See B+W FAQ's @ http://www.bw.co.nz/FAQ

nzbnw


I think one months notice is awesome...

Credit card requirement is a little sucky in this day and age, and will limit their consumer connections somewhat.




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  Reply # 174053 28-Oct-2008 13:12 Send private message

You can read about them here on the Heralds website here http://www.nzherald.co.nz/technology/news/article.cfm?c_id=5&objectid=10539709

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  Reply # 174054 28-Oct-2008 13:13 Send private message

The problem with 30 days notice is when you wish to port to another carrier, MNP forms / authorisation recordings are only valid for 30days, which sort of makes it hard for all involved. In my opinion this is creating an artificial barrier to changing providers, rather than a more open policy and agreement of a fixed term contract. Customer should be able to port away or disconnect at any time if they are on an open term plan, and not supply 30 days notice.

Could anyone find out how much exactly the express termination charges are on the B+W website?

nzbnw








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  Reply # 174055 28-Oct-2008 13:13 Send private message

I would join them however they don't have the $1 a day for data and there data amount is just way to much, my bill would go up by $15 a month and that is leaving off phone insurance as well.

Total spend with vodafone is around $108.
Which is 75 anytime mins
600 text
100 off peak mins
phone insurance
and $30 for 300megs (the causal data plan) and that is if I use it. (have an iphone so tend too).

B&W

120 + 600 = 60.00
Data/email = 45.00
total $105.00

So in short would miss out on phone insurance / 55 mins and 50megs

Don't get me wrong, B&W would do well, but really think they need a casual data plan like vodafone.

$1 day data to 10 megs and a exchange account and I am yours lol,

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  Reply # 174169 28-Oct-2008 17:50 Send private message

Never mind not having a credit card, how do you sign up if you don't have a drivers license?



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Vodafone NZ

  Reply # 174176 28-Oct-2008 18:13 Send private message

ajhphd: Never mind not having a credit card, how do you sign up if you don't have a drivers license?





try some of the cereal companys out there i hear they issue them easily




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  Reply # 174243 28-Oct-2008 21:40 Send private message

timestyles: Looks like their website is down.  Not a good look on their first day.  And they need a credit card?  Don't have one.  Not using one of those debit card pretend credit cards, there is no security - no Visa right to have your money refunded if you get ripped off.

 

Hmm, wonder why they don't like direct debit from bank accounts?





 

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  Reply # 174256 28-Oct-2008 22:31 Send private message

TinyTim:

timestyles: Looks like their website is down.  Not a good look on their first day.  And they need a credit card?  Don't have one.  Not using one of those debit card pretend credit cards, there is no security - no Visa right to have your money refunded if you get ripped off.

 

Hmm, wonder why they don't like direct debit from bank accounts?



I quite agree with you as according to their Q+As if they direct debit your bank account they would still get their money on time.

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  Reply # 174271 29-Oct-2008 00:48 Send private message

kfella2000:
TinyTim:

timestyles: Looks like their website is down.  Not a good look on their first day.  And they need a credit card?  Don't have one.  Not using one of those debit card pretend credit cards, there is no security - no Visa right to have your money refunded if you get ripped off.

 

Hmm, wonder why they don't like direct debit from bank accounts?



I quite agree with you as according to their Q+As if they direct debit your bank account they would still get their money on time.


I guess with a CC payment people ar emore lilkley to hacve a balance available on their card to make the payment (not many have totally maxed out cards), whereas they are less likely to have money available in their bank account

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  Reply # 174288 29-Oct-2008 08:13 Send private message

kfella2000: I quite agree with you as according to their Q+As if they direct debit your bank account they would still get their money on time.


The only two reasons I can think of are:


1.) Banks generally assess the merchant's risk profile before offering direct debit facilities. Because this is a new venture there may have been issues there.

2.) There are complex compliance clauses built into the terms and conditions for direct debit initiators and B&W may not yet have enough functionality in their billing system to fit in with this.


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