Ref Reach Wireless

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dabsy

7 posts

Wannabe Geek

Trusted

Topic # 8646 18-Jul-2006 10:39
I must admit and watch with great interest the coments made by certain individuals in regards to Reach Wireless. It may be prudent for them to think before they hit "brain in to gear"!. If you constantly happen to call and fail to do the following a) leave a message, , and even then an abusive message to say things are f>>>>>!..then how does one expect to be treated?. and lastly if your call comes in with "id not availbale", you don't leave a phone number then dahhh...how do we call you back!. For people who are meant to be pretty clever, as we say ..you are really stupid...

freitasm

BDFL
44197 posts

Uber Geek

Administrator

Trusted

Geekzone

Subscriber

Reply # 41873 18-Jul-2006 10:59
dabsy: how do we call you back Welcome to Geekzone... Do you work for Reach Wireless? How do you know people called and didn't leave a message? And what specific thread are you talking about? Perhaps the one where people discuss the dismiss of the company, which apparently interrupted providing services (http://www.geekzone.co.nz/forums.asp?ForumId=42&TopicId=6670)? Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

dabsy

7 posts

Wannabe Geek

Trusted

Reply # 41874 18-Jul-2006 11:05
At present the company is not at a "demise" as some people would like to think....oh the views expressed here are not that of the company!...in a nutshell, we are awre of things and at present reevaluating for where to go from here. I surpose the main thing is "Watch this Space:...we are not down and out by any means!

JaBZ

258 posts

Ultimate Geek

Reply # 41876 18-Jul-2006 11:07
So it took you FIVE months to spot this thread and respond to it... I feel sorry for the customers that did actually leave a voice message.. My opinions and ideas expressed in posts are solely my own and do not reflect the views of my employer in any way..

dabsy

7 posts

Wannabe Geek

Trusted

Reply # 41877 18-Jul-2006 11:10
Not really, we have better things to do and your sarcasim at best is all you can put forward then keep it...

skyplonk

312 posts

Ultimate Geek

Reply # 41878 18-Jul-2006 11:14
HAHA... Was this not discussed in February here!? Not surprised their inbox was full! At least we know they obviously were not reading geekzone while their phones were going unanswered! I am watching “this” space with great anticipation!

dabsy

7 posts

Wannabe Geek

Trusted

Reply # 41879 18-Jul-2006 11:17
Haha...actually some of us were...

dabsy

7 posts

Wannabe Geek

Trusted

Reply # 41880 18-Jul-2006 11:22
Oh and Skyplonk...i remember you...try and get your information right next time....companies do re-evaluate their position from time too time...does not mean that they are out of the market!,...which business school did you go to?...-

skyplonk

312 posts

Ultimate Geek

Reply # 41881 18-Jul-2006 11:30
LOL!! You remember me aye?? Since you remember me, I trust you will have as many happy and fond memories as I do! Hey, we only relayed what came straight from the horses mouth!

dabsy

7 posts

Wannabe Geek

Trusted

Reply # 41883 18-Jul-2006 11:40
Well to end on a good note!...and on this there are few!....ref my last...watch this space...we are down...but not out!

JaBZ

258 posts

Ultimate Geek

Reply # 41884 18-Jul-2006 11:43
Well we were responding to the plight of one of your customers, clearly he rang your helpdesk and got fobbed off. So we decided to get more information from the horses mouth, and warned potential users who were signing up on you website which was accepting new customers and still charging existing users, however your serivce had been suspended. There is no excuse for that, what sort of business school did you go to!? My opinions and ideas expressed in posts are solely my own and do not reflect the views of my employer in any way..