Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

Forums › VoIP › Gigaset 580IP cannot receive incoming calls


12 posts

Geek
Topic # 104123 15-Jun-2012 11:23 Send private message

Hi there i am having trouble receiving incoming calls via a Gigaset 580IP, outgoing calling is OK.

When you try to ring the ddi it hangs up internally and if you call externally it forwards onto our customer service number.

A quick overview this is part of our corporate wan so all ports are open,PABX is an Alcatel 4760. The 580 has the latest firmware.

Thanks
Mark 

EDIT: We have installed the x-lite softphone app in which we can receive both incoming and outgoing calls.

This makes me believe it is a configuration issue on the 580IP

Create new topic
16695 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Subscriber
  Reply # 641272 15-Jun-2012 12:07 Send private message

Without knowing a lot more about the setup the most anybody could do is take stabs in the dark.

Typically such a scenario would be one of two things. A firewall issue or the phone isn't registered correctly.




*Need help configuring your Linksys ATA or IP Phones for New Zealand? Check my blog post

1446 posts

Uber Geek

Trusted
  Reply # 641282 15-Jun-2012 12:21 Send private message

It is hard to help when you don't even say who your voip provider is....




Galaxy SIII, Galaxy Note 10.1, ASUS UX31e Ultrabook, Mysky HDi, 2talk



12 posts

Geek
  Reply # 641381 15-Jun-2012 14:01 Send private message

Appreciate the replies

@ Biddle i am leaning towards a registration problem since we are only currently connecting within our WAN (all ports open)

@ Hairy we wont be using a voip provider. This solution is for a remote site which is linked through a VPN tunnel hosted by our ISP (Datacom)

Effectively the goal is to reduce phone calling cost's by allowing the remote site to use a local NZ DDI from our PABX.

Thanks getting Zintel to investigate

Create new topic
Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »
Android and iOS combine for 92.3% of all smartphone OS shipment in the first 2013 quarter
Posted 17-May-2013 08:38

Apple’s App Store marks 50 billionth download
Posted 17-May-2013 08:25

Gen-i divests Davanti Consulting through management buyout
Posted 16-May-2013 14:02

Huawei G510 bring big-screen mobile entertainment for Android users
Posted 16-May-2013 11:49

BlackBerry BBM goes multiplatform: iOS and Android versions
Posted 15-May-2013 11:28

BlackBerry introduces BlackBerry 10 QWERTY smartphone
Posted 15-May-2013 09:32


Trending now »
Hot discussions in our forums right now:

A reason not to shop at dick smith
Created by dsnz1, last reply by AKLWestie on 17-May-2013 22:45 (82 replies)
Pages... 4 5 6

Chorus is cutting the cost of VDSL to service providers from June 7
Created by maxzzz, last reply by Ragnor on 16-May-2013 02:57 (40 replies)
Pages... 2 3

A new project coming to Geekzone
Created by freitasm, last reply by richms on 19-May-2013 11:49 (198 replies)
Pages... 12 13 14

HTC One (2013) owners' discussion
Created by Dingbatt, last reply by Dingbatt on 19-May-2013 15:55 (1435 replies)
Pages... 94 95 96

Galaxy S4 to run stock Android, by Google
Created by kiwitrc, last reply by Lambchop on 17-May-2013 02:54 (30 replies)
Pages... 2

Sitting on a boring conference call
Created by SaltyNZ, last reply by SepticSceptic on 17-May-2013 16:52 (14 replies)

Samsung Galaxy SIII Discussion and Owners Thread
Created by networkn, last reply by Johnk on 19-May-2013 16:32 (5523 replies)
Pages... 367 368 369

Nokia Lumia 925
Created by motorwayne, last reply by Ragnor on 16-May-2013 03:04 (22 replies)
Pages... 2


Geekzone Jobs »
Most recent NZ jobs in technology:

SQL Business Analyst
Posted 19-May-2013 09:27

IT Technician
Posted 18-May-2013 22:27

IT Technician
Posted 18-May-2013 22:27

Office Girl
Posted 18-May-2013 13:27

CRM Lead/ Senior MS CRM Consultant
Posted 18-May-2013 09:27

Business Analyst - Technical Web Focus
Posted 18-May-2013 09:27

Senior Front End Developer
Posted 18-May-2013 09:27


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Updates »
Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.