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13 posts

Geek


Topic # 114239 12-Feb-2013 23:04 Send private message

I have got a customers site with 2 pots lines running into PBX

Line 1 doesn't get CID but Line 2 does - same PBX config for both lines.
The only differnece between the 2 lines is line 1 has hardwired ADSL Filter.

Bellow is my system configuration any suggestions on this because it has got my stumped

Thanks
David

HP ML350 G5 server
Yeastar 8 port TDM card using ystdm8xx driver
Freepbx version 2.210.62-5
Linux 2.6.32-220.13.1.el6.x86_64
Asterisk 10.12.0
Dahdi 2.6.1


chan_dahdi.conf

; Configuration file

[trunkgroups]

[channels]
usedistinctiveringdetection=no
usecallerid=yes
hidecallerid=no
cidsignalling=bell
usecallingpres=no
cidstart=ring
progzone=nz

context=default
language=en
busydetect=yes
busycount=4
callwaiting=no
threewaycalling=yes
transfer=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=no
group=1
callgroup=1
pickupgroup=1
immediate=no

;faxdetect=both
;faxdetect=incoming
;faxdetect=outgoing
faxdetect=no


#include dahdi-channels.conf

;Include AMP configs
#include chan_dahdi_additional.conf
#include chan_dahdi_custom.conf


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Voice Engineer @ Orcon
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  Reply # 760479 13-Feb-2013 02:38 Send private message

This might sound like a stupid question, but have you tried plugging a CID enabled handset in on line 1 and see if it displays CID?

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  Reply # 761579 13-Feb-2013 10:08 Send private message

And another stupid question... they definitely have caller ID as a facility on their line?.. the amount of times that catches me out lol.

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Wannabe Geek


  Reply # 761635 13-Feb-2013 11:37 Send private message

Try adding  "callerid=asreceived" without quotes under channel section. Not sure it will fix it but give a try.



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Geek


  Reply # 761678 13-Feb-2013 12:57 Send private message

real8978: Try adding  "callerid=asreceived" without quotes under channel section. Not sure it will fix it but give a try.


I have tried every different setting that i can think off including the above.

The line does have callerid tested using there original analog phone.

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Wannabe Geek


  Reply # 761733 13-Feb-2013 13:51 Send private message

Hello David,

Is it possible for you to paste asterisk call logs of the call which is not presenting caller ID. 



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Geek


  Reply # 761752 13-Feb-2013 14:22 Send private message

All Fixed Replaced the ADSL filter with a new one and the system is read the callerID now


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Wannabe Geek


  Reply # 761755 13-Feb-2013 14:24 Send private message

Nice... 

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  Reply # 763864 17-Feb-2013 19:32 Send private message

Grundignz: All Fixed Replaced the ADSL filter with a new one and the system is read the callerID now



What a weird thing!!

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  Reply # 763870 17-Feb-2013 19:45 Send private message

chevrolux:
Grundignz: All Fixed Replaced the ADSL filter with a new one and the system is read the callerID now



What a weird thing!!


It's not the first time I've seen this. Filters do die, and CallerID is merely using FSK 1200Hz / 2200Hz for the tones so a low pass filter on it's last legs can impact on PSTN performance.



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Geek


  Reply # 763933 17-Feb-2013 22:27 Send private message

sbiddle:
chevrolux:
Grundignz: All Fixed Replaced the ADSL filter with a new one and the system is read the callerID now



What a weird thing!!


It's not the first time I've seen this. Filters do die, and CallerID is merely using FSK 1200Hz / 2200Hz for the tones so a low pass filter on it's last legs can impact on PSTN performance.


Thanks Steve i should have thought of it earlier it was driving me nuts i spent so many hours playing with Gain settings etc

the old filter was some really old unit that i had never seen before with nothing written on it!





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  Reply # 763979 18-Feb-2013 08:40 Send private message

Plug in or master filter?




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Geek


  Reply # 764150 18-Feb-2013 13:31 Send private message

sbiddle: Plug in or master filter?



Master filter older style with 2 pairs in/out. I have seen lots of filters but never seen one like this but put in the trash so never a problem again.

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