Their support has tried to help but they are now just saying that it's our internet connection and hardware even though the same connection and hardware worked great with our old VoIP provider.
We have two VoIP lines with one being the main number that people call.
What used to happen was if the main line was busy/in use the call would divert to the second line automatically and ring on that.
If both lines were busy then the caller would get the busy voicemail message.
We don't want call waiting enabled.
Since changing to 2talk this doesn't work as it should.
I've turned off call waiting in the 2talk web admin control panel and set the calls to divert to the second line if main line was busy.
However this didn't work as expected and strange things happened and callers were going straight to voicemail most of the time even though the 2nd line was free.
2talk support told me to not use the call waiting setting in the control panel and to turn it off in our Linksys SPA2102.
I have done this now however the call waiting is still enabled and calls aren't diverting to the 2nd line.
We are also having to reboot the Linksys unit a few times a week as the lines drop off, we never had to reboot it before changing to 2Talk.
2talk say this is an issue with our ISP!
Can anyone help with this and tell me how I should be setting it up to work as we want?