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14 posts

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Topic # 129347 12-Sep-2013 01:21 Send private message

Greeting,

I am an IT tech for a college. We have nearly 60 VoIP users and we've been using Hosted PBX option with my current provider for all our VoIP lines. There is also drop out and registration issues with it.

I am thinking to get Local IP PBX installed in the school here and go with it.

Q:
1.There are many onsite PBX around e.g. Astrix, MYPBX....but what are your recommendation to support my situation?
2.what Cisco IP PBX devices we can use as if we were like a medium to large businesses (from 50people to 500 people) in multiple locations
3..How easy to get it started? I want to install this my self as the school is happy to pay for my training etc but not sure of the way to go with it.
4.Have any of you experienced with Microsoft Lync server? I have tried it and gave up due to knowledge towards that.

Thank you in advanced. My Goal is to go with a local PBX learn and set-it up.
Harry.

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  Reply # 894578 12-Sep-2013 07:33 Send private message

Hi Harry

We can help. With VadaXchange you can choose from either on the premise (local) or hosted options, and we don't typically have drop out or registration issues with our hosted as we ensure QoS is properly implemented.

Our system is Asterisk based, however we developed one of the best user interfaces and management tools you can find on Asterisk based system.

We have many customers of around the size you are talking about (50-500 people). We support open standards SIP based phones including many Cisco devices.

We also have some experience integrating with Microsoft Lync server.

Please contact me off list if you are interested in more details.

Best Regards,

Igor




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  Reply # 894582 12-Sep-2013 07:56 Send private message

For that size install you are probably best to get some help, especially if you have never done an install before. Cisco phones can be reflashed to use standard protcols like SIP and can be remotely provisioned using really any system.





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  Reply # 894628 12-Sep-2013 09:41 Send private message

Definitely get a pro in to take a look and give a recommendations. PABX's aren't super simple things to configure especially with not much experience. You will probably get it up and running no problem but to get calls routing as you would expect can take a bit of trial and error if you haven't done it before.

In saying that though, sounds like you would like maintain it so I would suggest staying away from the likes of Avaya, LG, Samsung, Mitel, etc as they all have different ways of doing things. An Asterisk based system is probably what you will end up with so I would go for the FreePBX Offical Distro. It is a seriously good distro and gives you the ability to get the paid commerical modules (as well as paid support) which can add significant functionality should you require it. They have an attendant console as well called iSymphony which could be useful for your front office staff.

As for phones, my pick would be Yealink all round. The SIP-T2x range for desk phones and the W52 for cordless phones. Oh and Cisco SPA112's or SPA8000's if you require analogue extensions.



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Geek


  Reply # 895018 13-Sep-2013 00:32 Send private message

Hi guys, 

Thanks for your response. I want convert my numbers into trunk and use it with my existing provider. This is a learning process for my self and the school wants to have this managed locally plus pass the knowledge from this learning into a course and teach students. This includes researching on the hardware requirements, purchasing them, setting it up, configuring them.  Therefore I would like to get the hands on my self. I've looked into some options and they were  Cisco Unified Communication call Manager, 3cx, My PBX and Astrix. 

In my previous role, I've had three years working experience with a VoIP provider who was reselling hosted PBX option from a well known sip provider in NZ. I understand how the Astrix system work and what it does but need to know which one of these (Cisco Unified Communication call Manager, 3cx, My PBX and Astrix) are recommended and where to enrol for the training. Just checking with anyone who have already gone through that path before. 


Cheers
Harry.

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  Reply # 895048 13-Sep-2013 06:23 One person supports this post Send private message

Without any offence to you the line of questioning you're taking suggests you're best calling in an expert.

A 50+ extension setup starts to get into something that can be incredibly complex, especially with multiple sites.

Just because you can install an Asterisk box (it's not Astrix BTW) and be making calls in under 30 mins doesn't mean it's configured in the ideal way.


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  Reply # 895107 13-Sep-2013 09:45 Send private message

If this is about building a learning lab then I would just do that.

Get a pro in to have a look at the school's requirements and then build an Asterisk lab for everyone else to play with.
The only one I can think of that you would get formal training in would be cisco in the form of CCNA-Voice. Digium have training seminars for Asterisk over in the states so could get a bit spendy doing it that way!

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  Reply # 895954 15-Sep-2013 17:03 Send private message

Harry,

How much do you want to spend?

I assume you own your current hardware? What you can do with it may ultimately dictate your decision.

Training for proprietry vendors like cisco, avaya etc is quite expensive for technical companies depending on travel etc but what training budget do you have?

MyPBX, 3CX are proprietry too but don't require you to be certified. There are couses for 3CX, webinars, you tube etc and a good 3CX forum. MyPBX is for techs that want an asterisk based appliance and not Asterisk running on a PC based server. Asterisk is your cheapest option by far but also the highest learning curve. I have use all of these products plus cisco and avaya and you do get what you pay for but in your case your students would get more value out of Asterisk, the open source community, standards based telephony and hardware and remarkably cheap.

Raspbx is a cheap all in one option if you like hardware and has a lot more to offer in a learning environment for students otherwise you should consider a hosted service - less hardware to deal with but also some merit for students wanting to learn more. There are some very good ones in NZ.

I will recommend a good priced IP phone to you for ease of use and learning in a classroom situation - Yealink T22P. No matter what you do you will at least need a phone. You can use a free soft phone - 3CX has a good one(no I don't work for 3cx, yealink or 2Talk) at no cost currently and then get a free VoIP account with say 2Talk and pretty much achieve what you want for no cost what so ever.

Lots of good learning along the way for the students and the teacher!

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