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137 posts

Master Geek
+1 received by user: 105


Topic # 150304 17-Jul-2014 21:02 Send private message

Having major jitter issues with my VoIP connection with 2talk over a VF Naked Cable Connection. Is anybody else having problem???

He is my ping result:
C:\Documents and Settings\Administrator>ping 2talk.co.nz -t

Pinging 2talk.co.nz [27.111.14.65] with 32 bytes of data:

Reply from 27.111.14.65: bytes=32 time=23ms TTL=57
Request timed out.
Request timed out.
Reply from 27.111.14.65: bytes=32 time=19ms TTL=57
Request timed out.
Reply from 27.111.14.65: bytes=32 time=20ms TTL=57
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 27.111.14.65: bytes=32 time=21ms TTL=57
Request timed out.
Request timed out.
Request timed out.
Reply from 27.111.14.65: bytes=32 time=25ms TTL=57
Request timed out.
Reply from 27.111.14.65: bytes=32 time=20ms TTL=57
Reply from 27.111.14.65: bytes=32 time=23ms TTL=57
Request timed out.
Request timed out.
Reply from 27.111.14.65: bytes=32 time=19ms TTL=57
Reply from 27.111.14.65: bytes=32 time=21ms TTL=57
Request timed out.
Request timed out.
Reply from 27.111.14.65: bytes=32 time=19ms TTL=57
Reply from 27.111.14.65: bytes=32 time=25ms TTL=57
Reply from 27.111.14.65: bytes=32 time=20ms TTL=57
Reply from 27.111.14.65: bytes=32 time=22ms TTL=57
Request timed out.
Request timed out.
Reply from 27.111.14.65: bytes=32 time=19ms TTL=57
Reply from 27.111.14.65: bytes=32 time=21ms TTL=57
Reply from 27.111.14.65: bytes=32 time=20ms TTL=57
Reply from 27.111.14.65: bytes=32 time=19ms TTL=57
Reply from 27.111.14.65: bytes=32 time=21ms TTL=57
Reply from 27.111.14.65: bytes=32 time=19ms TTL=57
Reply from 27.111.14.65: bytes=32 time=19ms TTL=57
Reply from 27.111.14.65: bytes=32 time=18ms TTL=57
Reply from 27.111.14.65: bytes=32 time=19ms TTL=57

Ping statistics for 27.111.14.65:
Packets: Sent = 39, Received = 22, Lost = 17 (43% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 25ms, Average = 20ms

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215 posts

Master Geek
+1 received by user: 15


  Reply # 1091030 17-Jul-2014 21:10 One person supports this post Send private message

don't be surprised, if vf don't place importance on it, if it is a link problem.

20203 posts

Uber Geek
+1 received by user: 1766

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  Reply # 1091031 17-Jul-2014 21:11 One person supports this post Send private message

That's not showing jitter - it's showing probable packet loss. Two very different issues.



215 posts

Master Geek
+1 received by user: 15


  Reply # 1091038 17-Jul-2014 21:23 Send private message

is that over WiFi?



137 posts

Master Geek
+1 received by user: 105


  Reply # 1091040 17-Jul-2014 21:25 Send private message

sbiddle: That's not showing jitter - it's showing probable packet loss. Two very different issues.


I'll revise my question and substitute 'jitter' with 'poor upstream call quality'. 



137 posts

Master Geek
+1 received by user: 105


  Reply # 1091041 17-Jul-2014 21:26 Send private message

kornflake: is that over WiFi?


Nope, hard wired.

215 posts

Master Geek
+1 received by user: 15


  Reply # 1091043 17-Jul-2014 21:26 Send private message

wait why are you pinging their public web site, not their sip proxy?

20203 posts

Uber Geek
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  Reply # 1091046 17-Jul-2014 21:30 Send private message

Looks like all domestic transit from cable is munted.





137 posts

Master Geek
+1 received by user: 105


  Reply # 1091047 17-Jul-2014 21:31 One person supports this post Send private message

The problem might have gone away.

For the last hour I've just had the wife complaining at me about the call quality and she can't speak to her mother aka. Woman Hitler.    



137 posts

Master Geek
+1 received by user: 105


  Reply # 1091049 17-Jul-2014 21:34 Send private message

kornflake: wait why are you pinging their public web site, not their sip proxy?


sip.2talk.co.nz and 2talk.co.nz both resolves to the same IP address. 27.111.14.65

215 posts

Master Geek
+1 received by user: 15


  Reply # 1091052 17-Jul-2014 21:43 One person supports this post Send private message

a reason not to use 2talk!



137 posts

Master Geek
+1 received by user: 105


  Reply # 1091055 17-Jul-2014 21:52 Send private message

kornflake: a reason not to use 2talk!


Is your argument against 2talk or against VoIP in general?

215 posts

Master Geek
+1 received by user: 15


  Reply # 1091059 17-Jul-2014 21:54 Send private message

2talk, SIP is awesome when done right.

2118 posts

Uber Geek
+1 received by user: 370

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  Reply # 1091061 17-Jul-2014 21:55 Send private message

We have a Vodafone DSL connection in our office used just for testing. Most of which is SIP traffic and a lot of it goes to 2Talk.

Just RDP'd in to my work machine and get a very consistent ping to 2Talk. I think you have some internal network issues/congestion causing packets to be dropped.

2118 posts

Uber Geek
+1 received by user: 370

Subscriber

  Reply # 1091062 17-Jul-2014 21:56 Send private message

kornflake: 2talk, SIP is awesome when done right.


Correct. And it is awesome on 2Talk!

20203 posts

Uber Geek
+1 received by user: 1766

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  Reply # 1091067 17-Jul-2014 22:11 Send private message

chevrolux: We have a Vodafone DSL connection in our office used just for testing. Most of which is SIP traffic and a lot of it goes to 2Talk.

Just RDP'd in to my work machine and get a very consistent ping to 2Talk. I think you have some internal network issues/congestion causing packets to be dropped.


Issue is widespread. Possibly related to an earlier fibre cut in Auckland.

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