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Topic # 88381 15-Aug-2011 09:54 Send private message

Hey guys,
I have a few Yealink T22p phones around the office and looking at replacing my own somewhat crappy SPA921 with one of these new Yealinks. I'm trying to figure out how to use my plantronics headset with it though. The SPA 921 has like a 3.5mm headphone jack on the side of it for the headset while the Yealink has an rj-11. The headset cable itself is made of two parts. Can I get a part that connects between the join in the cable and an rj11 on the new phone or do I need a new headset?





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  Reply # 506603 15-Aug-2011 10:07 Send private message





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  Reply # 506604 15-Aug-2011 10:09 Send private message

You'll need something like this.




I work for SnapperNet providing Tech Support for DrayTek modem/routers, Edge-core switches, Mobotix high-res IP cameras, QNAP network storage, Yeastar IP PBXs & more.
Anything I say is my own opinion and not necessarily that of Snapper Network Distributors

271 posts

Ultimate Geek

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  Reply # 506606 15-Aug-2011 10:10 Send private message

You beat me to it, Hads!




I work for SnapperNet providing Tech Support for DrayTek modem/routers, Edge-core switches, Mobotix high-res IP cameras, QNAP network storage, Yeastar IP PBXs & more.
Anything I say is my own opinion and not necessarily that of Snapper Network Distributors



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  Reply # 608151 12-Apr-2012 10:59 Send private message

Hey guys I bought the adapter off cackle but can't seem to get it to work. When I plug it into the phone I hear a "click" sound in the earpiece but when I press the headset button I can't hear anything? Ideas?





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Ultimate Geek

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  Reply # 610320 17-Apr-2012 08:36 Send private message

Try turning the handset/headset volume up all the way up. I don't know why but this seems to help the phone to realise you have a headset sometimes. 




I work for SnapperNet providing Tech Support for DrayTek modem/routers, Edge-core switches, Mobotix high-res IP cameras, QNAP network storage, Yeastar IP PBXs & more.
Anything I say is my own opinion and not necessarily that of Snapper Network Distributors



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  Reply # 610529 17-Apr-2012 14:20 Send private message

I can confirm guys (now that I've bought it lol). That cable DOES NOT WORK:
http://forums.whirlpool.net.au/archive/1281369

There is no audio and no mic. Apparently you need this cable:
Plantronics U10P-S

Anyway I will order a Yealink headset to make sure it works this time. Worth sending that cable back?





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